Nitish Kumar

Curriculum Vitae

Date of Birth: 24th August 1990s

Phone: +974-******** (Active) and +91-874******* (whatsapp)

E-mail: adbdho@r.postjobfree.com

Address: **-*, **** **.***, IP Extension, New Delhi - 110092, India (Permanent Address)

Flat 4, Oryx Apartment, Mushereib, Doha, Qatar (Present Address)

Work Experience:

May,18 – Present Customer Technical Advocate (SurePay) Nokia (Qatar)

Working as a SurePay CTA for Vodafone Qatar. Responsibilities include weekly technical review meetings with customer discussing the ongoing live issues. Act as customer's single point of contact for technical issues. Track surepay problems and associated fix delivery; drive and deliver Root Cause Analysis (RCA) reports; support customer technical initiatives and any change request on live system.

Feb,18 – May,18 App. Development Senior Analyst (SurePay), Accenture

Working on a project of SurePay, creating delivery of tariffs and features for customer. Analyzing customer requirement, providing solution and creating design of tariff and feature. Configuration and implementation of a new feature, creating test bed, unit testing and applying it on ST and SIT environment.

July,16 – Jan,18 Technical Lead, (SurePay) Nokia, India

Part of team that develops solutions interfacing with SurePay or from other strategic partners. Create end to end setup and test as per the use cases. Develop and present demo sessions for the solutions created. Document technical knowledge base for use by other technical support personnel and/or customers and partners.

Jun,14 – Jun,16 Senior Software Engineer (SurePay), Nokia, India

Part of a team that provided support, tested applications, developed engineering solutions, documented solutions and products that met specified engineering design criteria. Worked on Automation of test cases for Verizon Wireless, USA. Performance benchmarking, protocol testing, VMware cloud and integration testing of services of SurePay.

July,13 – June,14 Software Engineer (SurePay), Alcatel-Lucent, India

Part of team that was involved in feature and protocol level testing and integration testing of Nokia’s OCS SurePay for the project of BSNL, India. It required test case writing, reporting and tracking by following best industry testing practices and process.

Education:

July,09 – May,13 Bachelor of Technology in Electronics and Communication, Sir Padampat Singhania

University, Udaipur, India.

Skills and Experience:

Versatile, resilient professional with 6 + years of cross functional extensive experience in SurePay.

Good knowledge of SDLC, STLC process, Agile methodology and multiple testing techniques.

Good Knowledge of 2G, 3G, 4G/LTE (Alcatel Lucent’s LTE certified) network architecture and call flows.

Good experience on real time/Online charging of prepaid system.

Experience in design, integration, implementation, operation, deployment & maintenance of Charging System.

Worked on Alcatel Lucent’s (now NOKIA) OCS Surepay and eSM.

Good knowledge of IN, Charging System, Mediation, OCS in telecom.

Experience in various Telecom aspects such as Consulting, Solution Analysis, Implementation and Commissioning for IN (Nokia’s Charging System).

Tools used: Putty for Linux, Win SCP, Edit-Plus, Selenium, Wireshark, Vim Editor, J-Meter, JIRA.

Test case writing, planning and reporting. Bug reporting & JIRA tracking.

Have diverse global exposure, worked with Major Telcos like: BSNL India, Verizon Wireless, USA, Vodafone - Italy, Albania, UK, Qatar, Ghana and Portugal

Solution deployment and Integration Expert for IN Prepaid Charging System Delivery.

Extensive experience in Installation, Integration, Upgrade, Functional Testing, Sanity Testing, Regression Testing and configuration of Linux & Solaris based IN Network / Online Charging System

Creative and innovative thinker, with excellent communication skills bringing energy, enthusiasm and leadership to problem resolution.

Projects (with roles and responsibilities):

1.Surpay deployment for BSNL: (Team of 6)

·Installation and upgradation of services on eSM and Surepay.

·Installation, upgradation and complete configuration of STS (Standard Tariff Studio) - a tool for configuring and designing tariffs on Surepay and test the tariffs before making them live to end users by using TTT (Tariff Tester Tool).

·Making connections between eSM and Surepay and debugging issues related to the interface between them.

·Setting up diameter client (DIAMCL) and configure to run calls on Surepay – Diameter event/session calls.

·Running and debugging Diameter/LDAP/IMOM calls on Surepay and verify features being developed for BSNL.

·Troubleshooting issues related to calls, configuration, services and mCAS system by enabling and capturing traces, debugging them.

·HLAPI package installation and invoking operations and testing using J-Meter.

·Applying patches on Surepay and eSM and verifying the same before delivering to BSNL.

·Supporting teams sitting at customer site to deploy and enable features.

·Troubleshooting issues raised by deployment team, resolving it, and giving them the solution.

·Tariff/buckets/bundles/promotions creation and configuration and many other crucial configurations.

·Configuration and setting up of Drouter – Surepay service which act as diameter call router to route the diameter calls to the correct OCS.

2.Automation of test cases, generic product and integration of ALU’s OCS services on cloud platforms:

·Integration Testing of following Surepay services: CDRPP, eCGS, EPPSM, CDRPoP

·Performance testing/benchmarking of following Surepay services: CDRPP, CDRPoP, eCGS, EPPSM, LDAP call benchmarking on OCS.

3.Automation of Test Cases of OCS (Verizon Wireless, USA)

·Worked on many features and automated test cases for Verizon Wireless, USA for RTR, UC and Prepaid.

·Automation and correction of test cases for Vodafone generic test cases for regression testing within Nokia. (Team of 4)

4.Surepay Billing Sub-system management.

·Setting up the Surepay OCS lab and configuring it completely for CDR (AMA) generation

·AMA/CDR dumping for different calls, debugging CDR issues.

Solution designing and integration projects:

1. One-Bill integration with Surepay: (Team of 2)

·Involved in setting up and configuring labs of eSM, Surepay and STS.

·Integrating One-Bill server with Surepay server over HLAPI on eSM.

·Worked jointly with One-Bill team to understand, achieve and develop operations which invoke appropriate tasks on Surepay via HLAPI on eSM to fulfill the customer end to end requirements.

·Recorded demo videos for explaining the Onebill-Surepay integration tasks and how to use.

2.CDRPoP-Surepay IOT for 29.19 with mCAS 4.4.5

3.STS Starter tariff plans upgradation from 29.19 to 31.1 and Integration testing of all the tariff plans on Surepay. - 17 Tariff Plans consisting promotions, bonuses, bundles, buckets, and discounts and the different ways to configure them on the STA. Has done the testing of Surepay Starter Tariff Plans, using STA/STT. Automating provisioning and testing all the tariff plans by running various call depending upon the Tariff Plan.

4.Tariff Analysis of various op-cos using the data from webdb labs for SPS program.

·Involved in work with Nokia team who works with VF-Portugal to understand their requirement and the issues which could arise for data collection from a running live Surepay lab.

·Suggested procedure for capturing tariff data from various opcos of Vodafone and did manual “price plans” analysis for SPS program of Vodafone opcos like: VF-Albania, VF-Czech, VF-Ghana, VF-Greece, VF-Hungary, VF-Ireland, VF-Italy, VF-Portugal, VF-UK

·Integration and solution designing with SPS-CE (Smart Plan Suite - Customer Engagement) - SPS-CE complements the Advertisement Servers to send contextual advertisement that is relevant to user location, behavior, profile and events in the surrounding area.

·Integration of Surepay with SPS-CE which involves designing and giving inputs to SPS-CE product for development requirements for end to end integration, test planning, test case writing, and executing and showing demos on the end of each sprint to PLMs.

Trainings and Certifications:

Airtel-LTE Device Testing, AWS Technical Essentials, Certified Network Foundation LTE Technology (ALCNF), Industrial Training- Advanced Level Telecommunication Training Centre (BSNL).

Declaration:

I hereby declare that the given above information is true to the best of my knowledge and belief and can be supported with reliable documents when needed.

NITISH KUMAR

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