Franchesca E. Parker
**** ****** **., ******, ** 75231 870-***-**** ****************@*****.***
Professional Summary
Dedicated, motivated, solutions- and detail-oriented professional, eager to productively maintain and enhance human resources, and make a lasting impact with a progressive organization
Key Proficiencies
New Hire Orientations
Teamwork/Collaboration
Project Management
Training and Development
Excellent Communication Skills
Great Customer Service
Compensation & Benefits
Problem Solving Skills
Professional Experience
Incentive Compensation Analyst November 2017 - Current
iHeartMedia, Inc – Dallas, TX
Maintain inventory of eligible employees for annual incentive compensation plans within Workday and ensure accuracy in the proration and bonus components of each employee
Works very closely with Human Resources Business Partners (HRBPs) to determine eligibility of management and executive level employees for annual incentive plans, reporting and analytics
Analyze market data and provide management information reports as agreed with the business area and management
Calculate and process annual bonus payments for Associate, Management, and Executive level employees
Implemented dramatic improvement to standard operating procedures and reporting processes, reducing errors 25 %
Assist VP, Total Rewards with the Performance Management process and may assist in other related areas of Human Resources
Sales Support Specialist/ Commission Manager April 2013 - August 2017
US Compounding – Conway, AR
Managed the processes for preparing, distributing and submitting all sales commission files and data elements, and calculated sales commissions for sales team larger than 500 representatives
Effectively provided a supportive role to Vice President of Sales, as well as serve as liaison among internal and external sales teams; such as daily reports, field inquiries, decision making and problem solving.
Organized and conducted new employee orientation, provided continuing education for sales teams, designed materials for workshops, assisted with training and development
Freight Audit Analyst July 2007 - March 2013
IntelliTrans/ Transcore – Conway, AR
Gathered and analyzed rail carrier financial data for accuracy and improvements
Monitored, expedited and retrieved information on rail shipments using IntelliTran's tracking system for customers such as International Paper, Georgia Pacific, Clorox, Domino Foods
Assisted with the training and development in new hire orientations
Education
University of Central Arkansas - Conway, AR Bachelor of Business Administration – Finance, 2009