John Eric Baugh
Midland, TX *********@*****.*** 432-***-****
Authorized to work in the US for any employer
Work Experience
Desktop Support Technician
Greenwood Independent School District - Midland, TX
October 2016 to Present
Troubleshooting and repair of district technology including desktops, laptops, smart boards, document cameras, projectors, printers and other peripheral equipment. Network troubleshooting, running CAT-6 cable, configuring equipment. Setup new equipment, replace hardware for repairs as well as upgrades.
Campus Technology Access Manager
Frenship Independent School District - Wolfforth, TX
August 2015 to July 2016
Troubleshooting campus technology. Upgrading both hardware and software, imaging computers, installing software using network client, hardware replacements for desktops, laptops, tablets and projectors. Set up new computer labs and laptop/iPad carts.
Lab Manager
Frenship Independent School District - Wolfforth, TX
August 2012 to July 2015
General troubleshooting on campus electronics, including projectors, laptops, desktops, tablets and phones. Trained teachers on new campus technology and installed software.
Multi-Channel Sales Associate
Best Buy - Lubbock, TX
July 2010 to April 2014
Set up sales over the phone. Scheduled service calls with customers, scheduled deliveries, made orders for products and services. Answered general questions.
Education
Studied Exercise Sports Science, Sociology
Texas Tech University - Lubbock, TX
2010 to 2012
Studied Information Technology
Abilene Christian University - Abilene, TX
2008 to 2009
High school diploma
Greenwood High School - Midland, TX
2005 to 2008
Skills and Experience
Microsoft Office (8 years), Hardware replacements and upgrades (6 years), Software installation and training (6 years), Schedule Appointments (6 years) Installation, troubleshooting, and maintenance of peripheral hardware including WiFi, RF, and Bluetooth equipment. (6 Years)