Lucy Nunnaro

Brampton, ON

adbd10@r.postjobfree.com

905-***-****

Work Experience

E-Commerce Coordinator/Customer Service/Order desk Next Generation Distributors Inc - Vaughan, ON

November 2015 to Present

Processing of all E-commerce edi orders through Commerce Hub and various customer portals. Manage all customer service and order entry of manual orders through email, faxes and phone. Customer set ups, invoicing, credit notes, assist A/R dept with payments and posting, various other duties. Customer Service Representative/Order Entry

Calea Pharmacy - Mississauga, ON

January 2015 to February 2016

Call center environment (1 year contract)

Performing order entry, support services, dispatching edi orders, scheduling delivery appointments, covering reception duties, customer service, assisting pharmacy, scanning and filing duties. CUSTOMER RELATIONS/ORDER MANAGEMENT

Neatfreak Group Inc - Mississauga, ON

2005 to April 2014

Mississauga, On (Customer Relations/Order Processing &Management/Edi) Managing customer service dept., process all Edi transactions, order processing from various sources, issue credit notes, database set ups & maintenance, edi customer set ups and limited mapping, investigating fines and problem solving via phone or email, invoicing, responding to phone inquiries re: product assembly and parts, set up and maintain customer filing system, assist in finance dept., assist sales reps, assist in month end and year- end inventory. Processing shipping documents e.g. packing slips, and printing carton labels. Data entry of chep pallet info in website. Order Desk, Customer Service & Edi

Morris-National Inc - Vaughan, ON

2001 to 2005

Process all edi transactions and orders from various sources, issue credit notes, invoicing, database set ups & maintenance, inventory adjustments and transfers, assist with year-end inventory, respond to telephone and email inquiries, assist sales reps, assist accounting departments both a/r & a/p when time permitted, arrange on line delivery appointments. Order Desk Supervisor

Bathurst Sales - North York, ON

1977 to 2001

Supervise order dept. to ensure good function and efficiency, order processing, edi processing, credit notes, invoicing, data entry, database set ups & maintenance, set up pricing/discounts, responding to telephone & email inquiries, car stock allocations, warehouse sale cashier, reception/switchboard relief, mail distribution, assist sales, participate in weekly update meetings. Education

Business

Sheridan College - Brampton, ON

1978 to 1978

GED in Business

Vaughan rd collegiate institute - Toronto, ON

1974 to 1978

Skills

Microsoft office, word, excel, commerce hub, retail link, sps commerce, computer, telephone, receptionist, order/ data entry, basic accounting, database set ups (10+ years), E Commerce, Website Additional Information

Operating Systems:

Microsoft Office (Windows, Word, Excel), AccPac Sage Exchange, JD Edwards Order System, Quick Books, Merchant Edisoft Systems, Redhorse Data Systems, Retail Link, SPS Commerce, Commerce Hub, Elite Data Systems, Mai Data Systems, Syspro Data Systems, Monarch Computer Systems, SAP.

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