Customer Service Representative
Resume:
Curriculum Vitae
Abbes Kahouech
Address: PO Box 2669, Doha, Qatar
E: *************@*****.***
SUMMARY
Seeking a challenging career in a growing organization where my knowledge and experience can be applied and which can provide me with a dynamic work atmosphere to extract my inherit skills use and develop my attitude to further the organization objectives and also my career in the process
HIGHLIGHTS
Easy engagement in group.
Work hard and under pressure
Motivated and creative person with a sense of ambition and challenge.
Discipline and commitment at work.
EDUCATION
2006: Diploma of science in secondary school of Gafsa Tunisia
2010: Bachelor degree in industrial chemistry n faculty of science of Monastir Tunisia
2014: English certificate in sousse langue center Tunisia
EXPERIENCE
ORGANIZATION: Zero One Outsourcing Solution Qatar.
Customer service representative
Create customer accounts by recording account information .
Welcome customer warmly and determine problem or reason of contacting.
Assure good customer service by providing all details related to product and service.
Maintain a good relationship and high level of satisfaction by following customer issues ans solve it.
Achieve and resolve customer complaints.
ORGANIZATION: Gulf marketing group Qatar ( May 2016 to December 2018 )
Retail sales associate
Ensure high level of customer satisfaction thru excellent service
Reporting discrepancies and problem to the supervisor
Ensure the good knowledge of the product
Stocking shelves with merchandise
Issue bills,refunds,exchange and collect payement
Respect management policies and instruction
ORGANIZATION: Sun and sand sports wear ( April 2014 to March 2016 )
Retail sales associate and cashier
Welcome customer by greeting them, offering them assistance
Advice customers by providing information on products
Process payment by totaling purchase; processing checks, cash and store other credit card
Contribute team effort by accomplishing related results as needed
LANGUAGES
Arabic: Native.
French: Excellent (Written, spoken, read).
English: Good level (Written, spoken, read).
INTERESTS
Travel, Sports, Internet…
REFERENCES
Available upon request.
Contact this candidate