EDWIN S. SERRA JR.

Al Nahda Sharjah, Al Omrais Bldg. 2 Flat 801

+971-*********

adbcya@r.postjobfree.com

Job Objective:

To constantly challenge the limit of my potential for change, and a new way of adding value to the overall efforts of the organization in achieving their goal and to be at where I can effectively utilize my knowledge, skills and talent for organization, individual development and successful professional growth.

Education Attainment:

Highest Education: Bachelor of Science

Major: Computer Engineering

Institute: AMA Computer College (Zamboanga City)

Graduation Date: March 2006

Personal:

Date of Birth: 31 August 1984

Age: 35 y/o

Nationality: Filipino

Marital Status: Married

Religion: Roman Catholic

Visa Status: Tourist Visa

Skills and Qualifications:

Excellent in delivering customer service, a good team player and capable of working under pressure.

Good level of flexibility towards assignment and can work and deliver with minimal supervision.

Proficient with Microsoft Office such as MS Word, Excel, PowerPoint, Outlook, and other related applications.

Strong time management and organization skills.

Ability to work well with others.

Ensures adherence to Fremont's Code of Ethics.

Ability to conduct oneself in a professional and helpful manner.

Excellent attention to detail.

Excellent grooming standards.

Maintain physical stamina and proper mental attitude and ability to deal effectively with guests and management.

Strong interpersonal skills.

Work in a fast-paced and busy environment.

Constantly mentally and physically alert.

Professional Experience:

SN COMPANY DESIGNATION PERIOD DURATION

1 Topserve Manpower Solutions

Inc - Philippines

Admin Team

Leader

March 12, 2012 –

August 4, 2019

7 years & 4

mos

2 Philippines Ports Authority -

Philippines

Data Encoder Oct 2007 – January

31, 2012

4 years & 3

mos

3 Sweat it Out (Working Student) Gym Attendant September 4, 2006 – January 26, 2007

4 months

Admin Team Leader: Topserve Manpower Solutions Inc. (March 12, 2012 – August 4, 2019)

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

System Maintenance on HRIS.

Uploading of placement reports for newly hire.

Uploading of bank account.

Processing of Activation request for newly hire.

Processing of fund transfer request.

Assisting billing and payroll concerns.

Issuance PVC ID for newly hire.

Cash Card releasing for head office and local branches.

Cash card issuance for newly hire head office and local branches.

Monitoring and reporting staffs regarding their work ethics and performance.

General Administrative duties (printing, Photocopying, filing, etc.)

Checking emails ensuring a timely responses to all inquiries.

To operate manual and computerized office systems, for example filling papers and maintaining databases.

Maintains supplies inventory by checking stock to determine inventory level.

Ensure that all deadlines for staff and data are met.

Prepare the monthly report for staffs, presenting to HR Manager. Data Encoder: Philippines Ports Authority (LBP Service Corp.) (June 6, 2010 – Jan. 31, 2012)

Checked documents submitted by the shipper/consignee such as bill of lading, cargo entry/withdrawal papers and official receipts issued by the arrastre operator.

Encoded/billed data info the PROMPT system for assessment as to wharfage dues, arrastre and stevedoring charges and other port dues.

Examined/encoded bill of lading to determine amount due for.

Generate computation sheet per bill of lading for entry/withdrawal on loosed cargoes.

Assist in computation of the vessel charges in Baseport/Private port.

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Assist in encoding cash ticket daily and balancing reports at the end of the colletor’s duty.

Assist & review in computing manifest against pending transactions encoded at PROMPT system.

Encode offline transactions in NCP template for uploading when system is online at Oracl Data Encoder: Philippines Ports Authority (Sagittarius Security Agency) (Dec. 2007 – June 3, 2010)

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Encoded 2, 174 Official Receipts for Vat on Sales of PMO-Zamboanga (Baseport) daily.

Filed port charges computation sheet for baseport weekly.

Received phone calls daily.

Scan the documents into document management systems or databases.

Store completed documents in designated location.

Respond to be request for information and access relevant files. X-Ray Operator: Philippines Ports Authority (Merit Security Agency) (Oct. 2007 – December 2007)

Inspect Carry-on items, using x-ray viewing equipment, to determine whether items contain object that warrant further investigation.

Inspect cargo to identify potential hazards.

Search carry-on or checked baggage by hand when it is suspected to contain prohibited items such as weapons.

Inspect cargo to identify potential hazards.

View images of checked bags and cargo, using remote screening equipment, and alert baggage screeners or handlers to ant possible problems.

Inspect cargo to identify potential hazards.

Communicate situation details to appropriate personnel.

Ask passengers to remove shoes and divest themselves of metal objects prior to walking through metal detectors.

Record information about any baggage that sets off alarms in monitoring equipment.

Record information about suspicious objects.

Contact leads or supervisors to discuss objects of concern that is not on prohibited object lists.

Communicate situation details to appropriate personnel.

Confiscate dangerous items and hazardous materials found in opened bags and turn them over to sea port disposal.

Gym Attendant: Sweat it Out (Working Student) (September 4, 2006 – January 26, 2007)

Performs opening and closing duties.

Welcome, greet and provide friendly assistance to facility users.

Performs clerical duties, to include answering phones.

Clean areas/ equipment following the daily duties sheet.

Maintain attendance records and ensure all guests have registered in the facility.

Reports suspicious people and behavior to Gym Building.

Contact this candidate