Wael Roshdy Salah El-Din

IT System Administrator

El-Sherouk City, Cairo, Egypt

Telephone: 010******** - 012********

E-mail: adbcxq@r.postjobfree.com

Overview

Solution-oriented, highly analytical and resourceful candidate with extensive experience in network administration and support. Proven ability to provide creative and effective server and networking strategies through the application of highly developed problem-solving skills. Expert administration and troubleshooting skills for all Microsoft operating systems and Windows Server products. Exceptional technical education; consistently keeping current with emerging network technologies. Team player with reputation for providing excellent user service; tenacity to work with demanding clientele. Able to travel and maintain a flexible work schedule

EDUCATION

2002/2006 Specialized Studies Academy, Cairo, Egypt Bachelor Business Administration

CERTIFICATIONS

2007 International Computer Driving License (UNESCO)

2009 Cisco Essentials IT E Cisco Academy Training Center (CATC)

2009 Cisco Essentials IT S Cisco Academy Training Center (CATC)

2012 MCTS Microsoft Certified Technology Specialist

2012 MCITP Microsoft Certified IT Professional

2012 MCSA2008 Microsoft Solutions Associate

2012 CCNA Cisco Certified Network Associate

hands on experience

Technical Knowledge

• Windows Server 2008 R2 / 2012 /2016/ 2019 (Active Directory, DNS, DHCP, GPO, Hyper V, etc.

• Cisco R/SW & Meraki Technology

• VMware ESXI “vSphere desktop / Web Clint”

• SAN & NAS Storage & Q-nap

•Google Mail & IBM Smart Cloud Mail

• Firewalls HD / SW

Microsoft Office 365 exchange

• NVR / Analog /IP CAM

• Anti-Virus Corporate Suite

• VPN / IPsec / Gre

•Cisco Wireless Controller & AP.

• IP / SIP Phone

• MikroTik Technology.

•Cisco Call Manager Express

PROFESSIONAL EXPERIENCE

AUG 2018: Senior Sr. Network & System Administrator / Net pulse Networks

Maintain all local software and hardware licensing to ensure conformance

Monitors server logs to view trends and anticipate future server /disk drive issues; configures new severs, both hosts and virtual servers.

Security software and End Point solutions plus other security related technologies

Administrating all IT Systems & Hardware& VPN tunnel.

Administrate (Windows server 2016/2019 -office 365 – ESXI) platforms

Manage (Firepower ASA 5508 & Juniper SRX 300) firewalls and WiMAX and Microwave connectivity solutions.

JUN 2017 – Jul 2018 : Senior Network Administrator / Baraka optics Group

Administrating Infrastructure (WAN and 4G and LAN connectivity routers - Microsoft related technologies: Windows sever, Virtualization technologies: “ESXI 6, and Microsoft. Hyper V”.

Remote access solution support, VPN, Remote desktop services.

Advises and recommends in the area of infrastructure design, capacity

Monitors server logs to view trends and anticipate future server /disk drive issues; configures new severs, both hosts and virtual servers.

Security software and End Point solutions plus other security related technologies

DEC 2016 – May 2017: Free Lancer /MS IT System Administrator

Manage Microsoft Active directory, Site and Services.

Administrating File Server, Print Server.

Manage Microsoft Exchange and DAG, High Availability

Administrating all IT Systems & Hardware

Administrating ICT and Network, Systems, and End-User Support

Perform administration, second level support, & regular systems maintenance functions for the hardware & software.

Establishing and ensuring the continuity of network & internet

Oct 2015 – NOV 2016: A101 L.L.C / IT System Administrator

Maintain all local software and hardware licensing to ensure conformance

Manage Regional IT Support, IT Helpdesk Teams

Maintain server, upgrade, secure, system backups and disaster recovery preparation

Administrating all IT Systems & Hardware.

Establishing and ensuring the continuity of network & internet connections for stores, warehouse and HQ

Defining and implementing IT H/W and network standards

Providing the Second Level Support

Recommend software and hardware solutions comprising of upgrades and new acquisitions.

May 2014 – Oct 2015: CIC - Canadian International College/ System Administrator

Monitors all networks within organizational assignments and provide reports on a regular basis on security activities.

Deploying & operating the platform systems.

Provisioning new customer services.

Installing all new solution, systems & solving all incompatibility problems.

Problem management & troubleshooting for all the hosting solutions problems.

Monitor systems performance & capacity

Perform administration, second level support, & regular systems maintenance functions for the hardware & software.

Working with other technical teams & customers to solve technical problems if needed.

Network trouble shooting / Technical Support and trouble shooting.

Sep 2012 – Apr 2014: Lafarge Middle East and Africa, IT Support Engineer

Troubleshoot problems with PCs, servers, software, Printers, Scanners

Provide end user desktop and networking support with other technicians via phone, email in person

Respond to calls and email requests for technical, desktop server support by working troubles tickets as directed

Maintain printer queues, evaluate the overall printing process

Control inventory including maintaining PC/printer/hardware stock updating database accordingly

Serve as the ticket owner for assigned requests provide timely status updates on the progress of ongoing requests

Aug 2010 – Jan 2012: Technical Support \ TE Data,

Answering Calls and providing technical support to ADSL problems. ADSL Troubleshooting and, fixed line issue.

Ensuring that all ADSL support calls and tickets logged correctly.

Responsible for LAN and Wireless router configuration and troubleshooting.

Aug 2007 – Nov 2009:, IT Helpdesk Engineer \ Trust International Group

Installing and configuring computer hardware, software, systems, networks, Printers, scanners.

Investigating, diagnosing and solving computer software and hardware faults

Repairing equipment and replacing parts Maintain network to be sure the work flow goes smoothly.

Free Lance Completed Project

DEC 2016 - Feb 2017 \ Aluminum tube :

Rebuild Domain Environment and migrate all Systems and data and create Disaster plan.

Mar 2016 \ United Gas Derivatives Company (UGDC) Egypt Oil & Gas:

Infrastructure Auditing for Security systems & high availability for Servers and Exchange 2010.

April 201 7 – May 2017 \ Helal golden star

Establish domain environment (DC and mail server and mikrotik server and spice work ticket system and File server)

Contact this candidate