Program Manager Engineer

Gina Kenneavy

Campbell, CA ***** § 408-***-**** § *************@*****.***

Career Profile

Technical Program Manager / Scrum Master / Project Manager

Sr. Technical Program Manager and Certified Scrum Master, able to drive complex, cross-functional projects to successful conclusion in challenging environments. Recognized as collaborative “bridge builder” with proven ability to persuade diverse individuals and groups to support common goals. Frequently in demand to assist with revitalizing projects that experience major difficulties.

During 15+ years with a global leader in IT & Security Software, Manufacturing Execution Systems and Data Science, built and maintained a reputation for being “always able to get things done” and constantly focused on improving efficiency. Played major role in successful outcome of several business-critical projects. Consistently ensured on-time, high-quality project completion and product release to maximize business revenue. Provide leadership, insights, and technical expertise in situations involving multiple, overlapping projects and cross-functional scrum teams by building collaborative working relationships with key stakeholders and subject matter experts (SMEs).

Core Skills and Expertise

Technical Program Manager

Scrum Master

Agile and Waterfall

Functional Requirements

Internal and External Partners

Process Improvement

Google Cloud

Jira, Confluence

Smartsheet

Cross-Functional Leadership

Conflict Resolution

On-time delivery

Network Cloud and Virtualization

Network Service Orchestration

End Point Protection

Lucidchart

Norton Security and Cloud

End to End Testing

Professional Experience and Achievements

Zume Inc., San Jose, CA

Manufacturing Execution Systems 2019- Present

Senior Technical Program Manager

Responsible for overall program effort in developing in-house Manufacturing Execution System (MES) software that manages production of ‘First-of-Its-Kind Sustainable Packaging Technology’. Created roadmap to integrate of MES with Intelligent Devices and PLC’s to maximize capacity, increase cost- effectiveness, enhance quality in the factory floor and capture data for telemetry and traceability. Collaborate across matrix organization to negotiate, to drive closure and to solve problems of complex delivery challenges.

Senior Scrum Master for various multi-functional teams in Data Science and Engineering. Mentor and coach teams on agile practices and methodologies. Lead backlog grooming, sprint planning, daily standup, retrospective and demos. Manage internal and external communication to provide transparency. Track and remove impediments.

Cisco, San Jose, CA

Cloud Platform and Solutions Group 2017 - 2019

Project Role: Sr. Technical Program Manager and Scrum Master

Organized programs and activities to support organization’s strategic direction. Define roadmap and project goals. Scrum Master for various multi-functional teams with a diverse background. Highly involved in planning, resource allocation, overseeing the overall implementation and document all aspects of the project. Work closely with upper management to make sure that the scope and direction of each project is on schedule.

Past Projects

Network Functions Virtualization Orchestrator (NFVO) - a central component of an NFV-based solution that binds together different functions to create an end-to-end, resource-coordinated service in an otherwise dispersed NFV environment.

Cisco Security & Trust Organization

Help Cisco tenants secure their workloads on AWS environment, provided critical security requirements as code by running Cisco’s DevSecOps and security software for CI/CD deployment in IT infrastructures.

Gina Kenneavy

408-***-**** § *************@*****.*** § Page 2

Symantec Corporation, Mountain View, CA 2004 - 2017

Fortune 500 company providing cybersecurity software and services worldwide

Project Role: Technical Program Manager / Scrum Master

Norton Security and Cloud: Beat competitor by delivering new version that incorporated detection of ransomware threats, on time and with highest level of quality despite an aggressive schedule. Retained previous subscriptions, maximized renewals, and gained millions of new customers.

Project Role

Technical Program Manager and Scrum Master Facilitated scrum ceremonies such as daily standup, sprint planning, backlog grooming, retrospective, sprint reporting and team building events. Protect the team from outside interruptions and distractions. Led and nurtured the most important, high performing Norton Protection and Detection scrum teams at Symantec. Facilitated all major development process in agile best practices. Scheduled and led all scrum ceremonies, planning, story-mapping and reporting. Guided PO on grooming the backlog and preparing user stories for the sprint to ensure roadmap transparency and vision alignment to scrum goals & objectives.

SQA Specialist

Supported development and software quality assurance to ensure optimal progress and product stability for end-users.

Highly involvement in project resource and capacity planning.

Coordinated with customer to gather requirements and manage expectations.

Adopted pre-emptive approach to manage issues such as escalation, priority changes, and dependencies from other teams/components.

LiveUpdate: Resolved inability to upgrade existing customers to new version of product due to upgrade and incompatibility issues. Delivered new technology on time and saved Symantec millions of dollars, while strengthening its competitive position with regard to protection of user data and sensitive information.

QA Team Lead

Allocated SME’s and assigned owners to test product features, functional testing, CICD and automation

Managed packaged critical fixes as solution for in-field issues and product upgrades

Hands-on QA engineer to ensure that all key points were covered, including product upgrade, product over-install, migration and OS upgrades.

Point of contact for issue escalation defect discovered in the field.

Additional Project Successes

Symantec Unified Endpoint Protection and Cloud: Managed QA team for testing cloud-based security solution tailored to small and mid-size businesses.

Norton Online Backup: Served as QA engineer for technology that used high-level encryption to automatically upload copies of client’s designated files, folders, and personal data to secure server.

Norton Autofix: Served as QA specialist for verification and validation of latest virus definition in client’s machine, network connectivity, and product error detection and reporting.

Symantec Norton Removal Tool: Performed QA engineering on tool that saved company millions of dollars and minimized support calls from “stranded” customers.

Early Experience:

Microsoft Corporation, Mountain View, CA: QUALITY ASSURANCE ENGINEER (Web TV)

IBM Research Center, San Jose, CA: IT SUPPORT & SPECIALIST

Metricom, Inc., San Jose, CA: QUALITY ASSURANCE ENGINEER (Wireless Technology)

Education

Bachelor of Science in Computer Science San Jose State University, San Jose, CA, 2003

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