Program Management/Agile /Digital Transformation

PMP, Agile Scrum and 6Sigma Green Belt certified senior project/program manager with extensive customer facing experiences. Possess broad PM experiences and technical knowledge around business solutions, digital transformation, software development, web development, digital marketing, ecommerce, SAAS and IAAS based large-scale implementation. Adept at conceptualizing and executing project/ program vision from start to finish, manage complex milestones while adjusting and adapting to changes and shifting priorities. Goal oriented and self-directed individual with deep interest in new tools and technology and continuous self-development. Extensive experience in leading both on-shore and offshore development and cross-functional team both for domestic and international companies, deliver strategic initiatives proven to improve PMO processes, system configurations and bottom-line results. Perform well in dynamic and multi-faceted setting

Core skillsets

Program Management

Web, mobile app and CMS development

Risk Assessment and Mitigation Plan

SDLC using Agile methodologies

Agile Coaching and mentoring

Digital Transformation Strategy

Project Portfolio Management

Large scale software Implementation (ERP, HCM, CRM)

Budget Planning and Management

Leadership

Resource planning and Team building

Client Management

Communication and Negotiation

Technology Skills

MS Project, SharePoint, Clarity, JIRA, Salesforce, SAP, Workday, Kronos, SQL, Ecommerce and Web/IOT technologies, SAAS, PAAS and IAAS stack, Visio, Tableau, Service Now, Agile/Scrum Waterfall methodologies

Relevant Accomplishments

Change Management and Business Transformation with new ERP solution: Drive end user excitement and adoption of SAP/VISTEX ERP (SAAS based ERP solution) at SUN/TARO Pharma as a Transformation Lead. Worked closely with finance, chargeback, order management (ecommerce) and pre-sales to determine opportunity cost and architected data driven change management execution plans around these impacted areas. Worked with the implementation partner to identify used-cases that could help with the objectives. Facilitated training, developed user guides and assisted in developing test cases to speed up the adaptation of this new ERP.

Implementation of Enterprise solutions in various complex business environments:

As a technical delivery manager at PHH (Merchant Banking and Technology service provider)

1.Accountable for the timely implementation of highly complex Citrix cloud based Virtual Apps and desktop program for PHH and its affiliates including Morgan Stanley, Capital Bank, Bank of America, Integration of remote network security solution and Multifactor authentication. Managed and tracked all the project controls include resources (internal and third parties), budget, schedule, scope and SOW

As a lead Integration manager

2.Managed systematic integration and implementation of Workday at Time Warner Corporate and its subsidiaries (HBO, Time Inc, Warner Brothers and Turner Broadcasting) to stream line and centralize Human Capital management system, helped define TIBCO bus architecture for secure data transmissions to senior management and implementation partner, worked with Database team to design data warehousing solutions to centralize BI reporting needs.

PMO / Project-Portfolio Management: Worked as Sr. project portfolio manager and team lead for 20 Sr. project managers; responsible for various complex infrastructure upgrades to enhance network security and management of several banking transaction systems and improve user experiences for First Data.

1.Led the definition, design and implementation of a common project management methodology, program plans, standards and tools that aligns with clients’ PMO to drive and facilitate successful delivery of projects.

2.Led the execution of a PMO governance, reporting and review framework to provide a holistic view of all organizational project activity. This endeavor was part of First Data’s readiness strategy in becoming a publicly traded company.

3.Managed several business transformation projects including network upgrades and data migration

Product-line manager and Program lead: As a Product Line owner and Program lead at International Specialty Products, was Instrumental in spearheading several largescale projects and realized over 20% increase in revenue and double-digit profit

1.Data analytics and data visualization projects to determine the KPIs of various market segments and worked with the product development team to provide solutions to grow those market segments.

2.Formed partnership with key clients to penetrate markets where there were potential opportunities.

3.As part of the growth strategy, was directly responsible to hire and train direct reports and resources WW.

4.Led various implementation using Agile scrum or Kanban including Website, Content Management System, Ecommerce Integration with SAP and Salesforce implementation for Customer Relationship Management. Systematically minimized overall software development costs by devoting discussion sessions with the teams on their core competencies and leveraging the know-how

Experiences

Adorama, NY

Sr. Agile Scrum Project Portfolio Manager – Ecommerce retail

oProvide architectural and workflow strategy and guidance to the Programming team during initial brain storming sessions and manage the design and development of a Procurement system to give buyers the ability to reconcile multiple procurement phases against orders placed. Identify the KPIs and work with the DB team to generate automated report needed for data visualization and business analytics.

oOversee the planning, design and development of supply chain system to track inventory, order management and shipping.

oManage the business requirements and development of an automated system that can track and document the entire buying cycle of used products from web inquiry, product analysis, quoting, triaging, sending shipping labels, receiving product, product validation all the way through payment.

oFor sporting gears retail products, work with UX to improve customer’s online buying experiences as per digital marketing strategy, work with content management to ensure right promotional information is updated as per marketing requests, work with web developer to ensure proper data is fed at the backend to enable search engine feed back the information to the customers, work with third party to integrate payment gateway system, integrate marketing and loyalty programs.

oIntegrate Medallia to evaluate customers’ online experiences.

oHelp audit GDPR compliance requirements.

oProvide recommended course of action to Senior management on business processes and PMO framework

11/2018 – to-date

Aryabh Consulting Ltd. NY

Founder and President /Sr. Consultant

05/2016 – to-date

oSCO org, NY – Sr. Consultant, Digital Consulting (11/2019 – to-date)

Identifying needs including features, designs, privacy policies to lay out a proposal for design and development

oAC Risk Management, NY – Sr. Consultant, Solutions Architect (05/2018 - 01/2019)

Directed the design, architecture and offshore development of their web content management and e-learning system and oversee market study to determine market viability of their proposed solution in the personal insurance industry and helped create a product development roadmap.

oTaro-Sun Pharma, NY – Sr. Consultant, Business Transformation (01/2018 – 07/2018)

Responsible to drive end user excitement and strategic adoption of SAP/VISTEX ERP.

oAmerican Institute of Physics Publications, NY – Sr. Consultant Scrum Master (08/2017 – 10/2017)

An interim position to help Sr. management budget for 2018. Identified and prioritize strategic projects based on their business impact. Determined scope, resources needed, budgetary costs and potential risks

oPHH Financials, NJ – Sr. Consultant, Delivery and Implementation (05/2016 – 08/2017)

Accountable for the overall implementation success of Citrix Virtual Apps and desktop, network security solution, multifactor authentication and data migration for PHH and its partner affiliates’ infrastructure programs.

CS Technology, NY: Technology Management Advisory Firm

Sr. Portfolio Manager and Team lead

oLed a team of 20 Sr. Project Managers to upgrade First Data’s (merchant bank) infrastructure and global payment transaction systems for a more secure transaction and to enhance user experience.

oManaged several business transformation projects including network upgrades and data migration.

oDeveloped and presented portfolio of potential service offerings within the cloud technology domain to align with CS Technology’s growth strategy

01/2015 – 5/2016

SQL DATA INC (worked thru NTT Data, Allied Data Systems, Career Growth), NY

Sr. Consultant: Agile-Scrum Master

Led multiple digital software development projects These experiences in various industries have been instrumental in broadening my skillsets as scrum master for various digital software development, hardware, Cloud tech and stack: SAAS, PAAS, IAAS, vendor management, resource leveling, team building, managing various project controls and dealing with cross functional teams.

oTeach for America (10/14 –12/14: Developed BI program plan and implementation strategy as a Sr. Program Manager and managed SDLC of a portal used for querying and extracting data from Workday and Salesforce

oCanon Inc. (4/14 – 9/14): Managed the development efforts of a user interface for IBM WebSphere as a Scrum Master and managed the data migration process. Reported to Sr. Manager PMO

oTalent Partners (6/13– 3/14): Worked as Sr. Program Manager, reported to CIO. Responsible in developing a PMO to oversee, train and manage an agile scrum development team for the delivery of BI suites of software products to manage talents in advertising industry.

oPfizer (3/12 – 6/13): Worked as a Sr. Project Manager/Agile scrum master to manage the responsive design and development of Pfizer.com website and Drupal based CMS, integration of social media sites, analytics and data migration. Managed integration and testing with AWS. Reported to Head of digital marketing.

oTime Warner (8/11- 1/13) – Worked as an Sr. Project Manager, Integration lead (reported to Sr. Executive Director) to implement Workday (ERP/HCM) and migrate data from PeopleSoft, Kronos and ADP across Time Warner Inc.; including TW corporate, HBO, Turner Broadcasting, Time Inc. and Warner Brothers. Helped design TIBCO architecture to help with secure data migration and BI solutions

oVillage Care (8/10 – 5/11): Consulted as an Integration Lead. Architected their CMS to centralize various healthcare related records. Developed an online service request interface system to track service requests.

oJohnson and Johnson (2/10 – 7/10): Agile Project Delivery manager responsible for delivery of interactive sites and CMS. Trained in Agile

02/2010 – 12/2014

International Specialty Products: Mfg of Specialty chemical-based products for multi industries

Sr. Product Manager and Program lead

Instrumental in identifying and developing markets, product line growth and business development WW through strategic implementation of various enterprise solutions (including integration of a customized E commerce solution with SAP, overseeing the configuration of Salesforce as it pertains to marketing, business and Sales cycle needs, driving the architecture and design of GAFCHROMIC website) forming OEM alliances and partnering WW. Managing P&L, Managing direct hires and consultants, responsible for mentoring coaching and team building.

09/2003 – 11/2009

Career Note

Additional work experience includes INTEL CORPORATIONS INC, OR from 06/2000 – 03/2003; Product Manager Enterprise Server – responsible for form, fit, functions and market acceptance. HITACHI LTD. NY from 3/1996 - 06/2000, Application Engineer/Product Marketing Engineer for high- power semiconductor products. Responsible for marketing strategy and business growth

Certification/Education

PMP (Project Management Professional) from PMI – License# 1341423 expires in 2021

Certified Scrum Master® (CSM®) – License # 817850 expires 2020

Certified Scrum Professional®-Scrum Master – License# 874149 (http://bcert.me/syqidnuc expires 2020)

ITIL® Foundation Certificate License#20725303

Certified Digital Strategy and Planning professional

Certified 6 Sigma Green Belt professional

Kellogg’s School of Management – Enrolled in Executive Digital Transformation Online Program. Completion Dec 2020

Polytechnic University of NY (NYU) - MS Industrial Engineering (Operation Research & Mgmt.)

Polytechnic University of NY (NYU) - MS Physics

SUNY at Stony Brook – BS Physics

Contact this candidate