Chief Information Officer

Antonio C Madison MIS, ITIL McDonough, Georgia

*******.*******@***.*** § 678-***-****

linkedin.com/in/antoniomadison

Senior Technology Executive – CIO VP CTO Director Technology 16+ years of success organizing infrastructure development programs comprising Enterprise IT, Security, Applications, Infrastructure and Cloud Leadership

Award-winning senior IT executive and infrastructure/operations strategist with extensive experience developing and implementing enterprise-level solutions. Proven success delivering projects and products that streamline, automate, and integrate client systems, technical specifications, and special requests. Excel at adapting management style, emerging technologies, and operational best practices to drive innovation to integrate IT solutions with business priorities. Partnered with internal and external stakeholders clarifying needs and delivering solutions yielding high returns on IT investment. Earned a reputation as a big picture change agent, championing business plans, risk and objectives while harnessing and driving next-level right-fit technology performance. Able to build high-performing teams that work together to tackle obstacles head on, and deliver on-target, on-time results aligned with business priorities. Generated >$25M expense savings career-long while pushing profitability up over 15%. Highlights of Expertise

• Strategic & Tactical Infrastructure Planning

• Budgeting & Cost Containment

• Technology & Business Alignment

• Business & Supplier Relationship Management

• Contract Development / Negotiations

• Full Life Cycle Project & Risk Management

• Post-Merger IT Integrations

• System Integration & Optimization

• IT & Operations Management

• IT Portfolio & Project Leadership

• Business Intelligence & Analytics

• Process Redesign / Change Management

• Profit Growth & Revenue Optimization

• Business Turnaround/Restructuring

Career Experience

Innotech Services, Frisco, TX

Executive Consultant 2018 - Present

Recruited to act as a strategic IT executive leader and service advisor consulting on IT Service Management and solutions, IoT software platforms and applications, and Big Data Analytics Managed Services opportunities.

• Assist with vendor assessment and management based on IT platforms, technologies and solution required for customer.

• Advise Executive Board during Project Governance meetings on vendor technology solution platform assessments, and risk

Georgia Department of Community Affairs, Atlanta, GA Director of IT & CIO 2016 - 2018

Hired to set IT strategy/direction, establish industry-recognized practices and implement key fundamental processes to quickly resolve lingering business issues and boost information protection and scalability. As a member of the management executive committee, lead collaborations on all IT application system support, software development, network design and management, security, help desk and project management leading to agency digital transformation.

• Developed 1st 3 yr IT strategic plan for digital transformation linked to business objectives with stakeholder consensus, delivering real business value by leveraging agency's optimized in-house platforms and new Azure Cloud (SaaS, IaaS, PaaS) opportunities.

• Secured >$3.4M in CAPEX instituting 1st enterprise IT PMO and executive governance model, ensuring budget, SLAs and on-time delivery of agreed-upon strategic investment projects from a new portfolio.

• Managed $14M budget & 63 staff (employees, contractors) planning & implementing enterprise IT solutions supporting 159 counties and 539 municipalities leveraging >65 Federal & State Programs amidst major agency resource shifts

• Defined enterprise information security strategy & guidelines for all Programs, protecting PII data for >4M participants

• Advised Senior Staff, Executive Board & Governor’s Office quarterly on IT strategic plan health & cyber threat landscape

• Instituted new best-in-class operating standards for ITSM & NIST, improving IT service, security & infrastructure quality

• Manage multiple information and communications systems and projects, including voice, data, imaging, participant records system and office automation, improvements for network infrastructure, software platforms and applications.

• Consolidated 4 corporate locations into 1 new central location, streamlining processes & cutting redundant cost $2.9M

• Implemented automated digital disbursement workflow that led to vendor payments being processed 85% faster

• Coached Agile Team of 12 IT managers and specialists; reducing Program backlog 38% and cutting operating cost Antonio C Madison Page 2

>$1.8M

• Established and matured Digital Forensics & Incident Response practice, improving time-to-discover & time-to-close for potential security events by >60%

• Cut security risk by 40% implementing agency-wide Principle of Least Privilege policy. Saved $ .8M in remediation/yr.

• Effectively negotiated and managed vendor and supplier contracts; optimizing terms & reducing IT OPEX by 28%

• Led transformation to cloud and deployment of application firewall technology to protect & monitor mission-critical web infrastructure, introduce enterprise decision support via data warehouse, effectively manage Program participant records/PII data, and sharply improve server and application integration and scalability for remote and centralized users. Goodman Networks - Network Systems & Technology, Plano, TX IT PMO Senior Director 2010 - 2016

Promoted as a trusted IT senior leader and advisor to lead a team of 45 program and project managers, business analysts, contractors, and vendor partners across 7 US sites. Primarily, responsible for building a cohesive IT development and product delivery plan, and successfully executing it on time, in scope and on budget. Establish enterprise governance, reporting, and process that aligns the mission of the business & define priorities to drive business digital transformation through professional services, supply chain including warehouse distribution centers and business operations strategic programs. Ensure the overall health of the program portfolio by improving resource management, utilizing transparency, and working closely with key business leaders, C-suite project sponsors and IT. Budget - $12M.

• Led creation & management of IT strategic plan working with business & technology leaders, compiling the presentation, aligning technology strategy with business units strategies, & company growth playbooks.

• Delivered leading-edge technology to build & deliver unparalleled customized insights that enrich both the performance of business units & the lives of internal & external consumers.

• Instituted GN 1st PMO; set-up enterprise ITSM, security & program management standards & practices, including portfolio & change management, IT governance, product development, & project delivery.

• Boosted project success rate 80%; eliminating all project false starts, employee loss time & costs.

• Saved > $5.8M OPEX based on business cases of 22 portfolio projects delivered on-time, & on budget. producing 38% productivity gain

• Directed programs with up to 5 infrastructure & application projects (e.g., Azure cloud migration, Records Info Mgmt) — implemented vendor & financial strategies that improved project planning & reduced costs by 45% in only seven months. Goodman Networks - Network Systems & Technology, Plano TX Director, Customer Backhaul Network Engineering 2009 - 2010 Spearheaded Professional Services New Product Introduction (NPI) to improve and incorporate Telecom customer networks to 4G LTE wireless broadband technologies. Assessed current policies/procedures and implemented new standards to enhance efficiency. Established and facilitated migration of new telecom product network architecture, including next-generation network systems and technologies, infrastructure and engineering, network integration, management tools, and technical standards, Direct 50 staff, contractors & vendor partner resources, $35M Budget.

• Captured 38% more market share by delivering nationwide network engineering, global procurement, warehouse management and installation of 4G LTE products for major customers VZ, Sprint, Metro PCS, and T-Mobile.

• Directed full lifecycle NPI and Deployment of advance next-generation network (NGN) and service platform for 4th Generation Long Term Evolution (4G LTE) technology.

• Championed consultation and collaboration with R&D, Product Managers, and major Telecom Customer Technology executive leaders to successfully launch customer new technology plans.

• Led national network engineering, global procurement, and supply chain management for >2400 EBH, 1x, EVDO (vs 1500 plan) technology products and site material from US, Europe, and Asia manufactures using SAP & Oracle CRM, ERP and Supply Chain integration; exceeding deployment and market penetration goals by 38%. Lucent Technologies – Network Systems Engineering, Alpharetta, GA Director, Global IT 2002 - 2009

Oversaw network engineering division implementation of enterprise IT systems, platforms, and organizational changes to support business strategy, operations and improve cost-effectiveness, service quality, and technology capabilities. Direct 125 staff (employees, contractors, and vendor partner resources), $43M Budget.

• Built and led a lean, high-performing global multi-location IT team of 125 staff supporting >5000 end-users worldwide.

• Slashed >$16M operating cost implementing a new global outsourcing process model & groundbreaking mobile Appl.

• Developed new global Outsourcing Standards and Controls for US Network Engineering: Jointly developed & established new global engineering process and system standards, practices, procedures, and controls using TQM, BPR, Six Sigma, SDLC and SOC; protecting federal government and customer mission-critical data and access during new international engineering, furnish and installation processes. E nabling MMs in Product & Professional Services delivery revenues.

• Directed and evaluated system and PII data security, risk mitigation, compliance and disaster recovery procedures Antonio C Madison Page 3

Previous Experience as Technical Project Manager; Information Systems Manager; Business Analyst; Senior Software Engineer; Software Developer; Account Executive; Senior Sales Engineer Education & Credentials

Master of Information Systems (MIS), University of Phoenix Bachelor of Science in Business Management, University of Phoenix Certification – ITIL, USATF Official, USATF Coach, Safe Sport Coach Technical Proficiencies: ERP/CRM: SAP; Oracle EBS; PeopleSoft SaaS: Servicenow, MS O365, Salesforce, Concur, Lawson, NetSuite PM, Google Apps (Work) CMS: SharePoint, Box, HP TRIM LMS: Exceed BI: MS Power BI; SAP Bus Objects, Crystal; Oracle BII, Cognos Languages: Java; .Net; C; C#, Drupal Data Warehouse: MS Azure SQL, SAP NetWeaver, Oracle DB, IBM DB2 OSs: Windows; IBM (OS/400); Unix; Linux Cloud: Azure, AT&T Networking: Lucent; Cisco; Avaya; Fujitsu; Tellabs; Fortinet; Cienna; Juniper; Huawei; Dell; HPE; VMWare; RSA; Solar Winds Call Center: In-Contact; TeleVoice IVR, CTI; AT&T HVS

(Clearspan/Mitel) QA: ITIL, Six Sigma, SDLC (Waterfall, Agile, RAD), TQM, Kaizen, BPR, UML

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