Customer Service Administrative Assistant
Resume:
MARIA CROLLA
PERSONAL QUALITIES:
* punctual
* polite
* accurate
* pleasant phone manner
* work well alone and as part of a team
* great communication skills
* independent thinker
* extensive experience in work force
EDUCATION:
* graduated year 2000 from Ontario Business College ( Kitchener) with ACA / VA diploma
* graduated year 1998 from Ontario Business College (Kitchener) with Business diploma
* graduate of St Mary's High School (Kitchener)
WORK EXPERIENCE:
TIM HORTONS (WATERLOO)
DUTIES:
* cash and customer service
* prepare food orders
* general cleaning, stocking etc
GSA PETRO CANADA (KITCHENER)
DUTIES:
* greet and serve customers
* run lottery
* responsible for cash and deposits
CUSTOMER SERVICE SOBEYS (WATERLOO)
DUTIES:
* customer service
* cash
OFFICE MANAGER/ADMINISTRATIVE ASSISTANT SOUTHWEST HARDWARE (WATERLOO)
DUTIES:
* answer phones/greet clients
* all aspects of mail, correspondence & couriers
* customer orders & invoicing
* accounts payable, receivables & collections
* purchasing
* sales
RECEPTIONIST/SECRETARY BDO ( KITCHENER)
DUTIES:
* greeting clients/booking appointments
* meeting & conference set up
* answer, multi-line, phone system
* all aspects of mail, correspondence & couriers
* purchasing
* accounts payable, receivable & collections
SERVER/CASHIER WILLIAMS (WATERLOO)
DUTIES:
* serve customers
* general clean up
* back up kitchen staff
RECEPTIONIST/ADMINISTRATIVE ASSISSTANT VESTRONIX (WATERLOO)
DUTIES:
* answer multi-line phone system (200 lines, 400 extensions)
* greet clients/book appointments
* customer orders/invoicing
* sales
* purchasing
* accounts payable/receivables & collections
* all aspects of mail etc
** recently certified by the Ministry of Labour for Health & Safety Committee
** was the supervisor of the afternoon shift at GTO for two years
REFERENCE: Melissa Mann Store Manager of Showcase Conestoga Mall
905-***-**** *******.*******@**************.***
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