Business Analyst
Resume:
HELLY MISTRY
Business Analyst
*************@*****.***
Professional Summary
Enthusiastic and innovative Business Analyst with over 5 years of experience as a Business Analyst with good understanding of Business Requirement gathering, Business Process flow, Business Process Modeling, Data Analysis, Data Mapping and Business Analysis for various industries like Insurance, Finance and IT Services.
Sound knowledge of Software Development Life Cycle (SDLC) methodologies like Agile, Waterfall, RUP and JAD models. Having thorough understanding of various phases like requirement gathering, gap analysis, design, development, documentation and Testing.
Proficient in Technical and Business Writing, Business Process Flow, Business Process Modeling, Business Analysis and Testing.
Proficient in Business Reengineering, Business and Functional Analysis, Systems Analysis and Design, Quality Assurance, Gap Analysis, Impact Analysis, Use Case Analysis and Design.
Strong business acumen, strategic thinking, communication, interpersonal and presentation skills, adept at creating, editing, and coordinating extensive communication networks (facilitation of joint application development (JAD) sessions and interviews etc.) and resolving issues and conflicts.
Extensive experience in managing and documenting business requirements (BRD), communicating effectively with senior management, developers & users.
Skillful at creating and transforming BRD into functional requirements (FRS), and designing business models using system / process flow charts using MS Visio, Rational, RTM template & other tools.
Strong experience in conducting UAT and documentation of test cases and test scripts, besides integrated testing.
Expertise of UML in visualizing and documenting the artifacts using Use Cases & Diagrams, Activity diagrams, Data Flow Diagrams, Business Flow Diagrams, Sequence Diagrams using MS Visio.
Excellent facilitation skills in conducting walkthroughs, surveys, questionnaires, interviews, brainstorming sessions.
Project Management skills include maintaining Project plan, defining Project Scope, Business Process Analysis, Business Process Re-engineering, Risk and Issue management, Change management, maintain and resolve issues throughout project lifecycle.
Experience in conducting User Acceptance Testing (UAT), SWOT analysis, Cost benefit analysis and ROI analysis
Exceptional problem solving and sound decision-making capabilities, coupled with excellent communication and interpersonal skills. Good track record for meeting deadlines and submitting deliverables on time.
Adept at reducing development costs and providing traceability of projects.
Team player with strong client facing abilities, presentation, written and verbal interpersonal communication skills. Besides, ability to work in a team environment, including user interaction.
SKILL SET
Operating Systems
Microsoft Windows, Unix
Methodologies
JAD, SDLC, Waterfall, Agile, RUP
Programming Languages
C++, SQL, HTML
Modeling and Analysis Tools
UML (Unified Modeling Language) Rational Rose, Microsoft Visio
Office Tools
MS Project, Visio, Word, PowerPoint, Excel, Access
ERP
SAP FI/CO Modules
Databases
Oracle 8.1/9i, SQL Developer, MS Access
Software Tools/Utilities
MS Project, MS Outlook, MS PowerPoint, MS Visio, MS Excel
Reporting Tools
Crystal, Cognos
PROFESSIONAL EXPERIENCE
CITI GROUP Apr'18 – Till Date
NEW YORK CITY, NEW YORK
Role: Business Analyst
CITI Private Bank, one of the largest private banking businesses in the world, provides the wealth creators in today's global economy with a full range of finance, banking, investment, trust and advisory services. Its
clients rely on the bank for comprehensive solutions, including access to capital, sophisticated investment
strategies and liquidity management, as well as expertise from Citi Markets & Banking.
Citi Group migrated its wealth management platform from Morgan Stanley Smith Barney(MSSB) to Pershing. The subset of Personal Wealth Management, Citi Private Bank, and International Private Bank currently receive variable Financial Advisor compensation via MSSB’s FA compensation system. So a comparable Citi-retained
compensation system needed to sustain variable compensation for CPB, IPB, and CPWM Financial Advisors.
Responsibilities
Identify the business requirements though FA Comp Plan, and define the scope.
Validate the define scope through reengineering of MSSB data.
Maintain Issue log for gaps/conflict parts and to discuss with stakeholders.
Identify the de-scope items and record in the BRD
Identify the various stakeholders and get business requirement sign off from them,
Create Process flow diagrams to represent the process in a pictorial form.
Conduct walkthrough sessions for the requirement documents created with all the Stakeholders, SMEs and Tech team.
Review the FRD and follow-up with FRD Sign Off.
Create power point presentations for explaining the requirements to the Business side.
Worked on Pershing NetX360 system to verify customer details, trade details and FA details and
other information’s flow through Citi compensation system.
Conduct follow up meetings with Businesspeople, SMEs and Tech team.
Manage all project related documents in the SharePoint and support for Audit Review.
Performed IST (Integration System Testing) and reviewed the results through SQL Developer.
Conduct walkthrough session to UAT team to brief about the requirements and review the UAT test conditions.
Review the UAT Results through SQL developer, support UAT Testing Team and provide analytical solution.
Maintain the Issue log during the IST / UAT phase.
Command Center Support during the Postproduction live.
After the conversion, performed data analysis on Mutual Fund Trails to verify all the FA’s receiving the trails compensation through Fund companies as per the guidelines.
HEWLETT PACKARD Apr15– oct 17
COLUMBUS, OHIO
Role: Business Analyst
Hewlett-Packard Company or HP is an American multinational information technology corporation headquartered in Palo Alto, California, United States. It provides hardware, software and services to consumers, small- and medium-sized businesses (SMBs) and large enterprises, including customers in the government, health and education sectors.
HP is actively participating and involved to produce an enhanced MMIS(Medicaid Management Information System) that can be utilized in the delivery process for new business. This project involved facilitating and working with the Ohio State of Medicaid project team and Consultants on supporting the development of business process workflows, use cases, logical data models, functional and non-functional (technical, implementation and performance) requirements and organization design, provide facilitation and work collaboratively with business unit policy, program and service delivery process owners and subject matter experts through-out the project’s life cycle. The role focuses primarily on business requirements, workflows, requirements and leveraging technology to enable and redesign business processes and practices to improve the coordination of the State’s operations and access, quality, outcome and cost of services.
Responsibilities
Facilitated the process for arriving at a common understanding and agreement on the organizational work models for information exchange to strengthen decision support, and developing a new approach to integrated eligibility as a foundation for defining key business requirements.
Participated in multi-organizational, multi-disciplinary teams to determine, articulate, and document workflows, use cases, logical data models, and functional ( business) and non-functional (technical, implementation, performance) requirements.
Good understanding in processing of Medicare and Medicaid eligible claims.
Working on different area of expertise in Medicaid domain related to various subsystems involving Professional, Dental and Encounter claims.
Good understanding of CMS 416 Form submission for each fiscal year.
Key role in conducting JAD session with the State and writing detailed requirements. Performed the requirement analysis, impact analysis and documented the requirements.
Followed a systematic approach to eliciting, organizing, and documenting requirements of the system.
Interacted with client and the Technical Team for requirement gathering and translation of Business Requirement to Technical specifications.
Conducted interviews, meetings and JAD sessions during the process of Requirement Gathering.
Performed the requirement analysis, impact analysis and documented the requirements.
Prepared Functional Design Specifications (FDS) employing Use case scenarios, sequence diagrams and class diagrams.
Planned and documented procedures for data processing and prepared data flow diagrams for the application.
Analyzed and translated business requirements into system specifications utilizing UML.
Collaborated with other team members to work on different Change Orders.
Communicating the business requirements to the Development and Testing teams for a successful deliverable.
Writing Test Scenarios and helping in Test execution in Quality Center.
Documented the Traceability Matrix for tracing the Test Cases and requirements related to them.
Prepared Demo on SharePoint for various businesses to get new approvals.
Designed workflows and allocated permissions within SharePoint.
Participated in User Acceptance testing and documented detailed results.
BNP PARIBAS Jan 14 – Mar 15
NEW YORK CITY, NEW YORK
Role: Business Analyst
BNP Paribas in the United States is part of a far-reaching global banking network, offering its clients a full range of services from investment and retail banking to asset management services. BNP Paribas has been present in the country since 1919 as the French American Banking Corporation and currently has over 14,000 employees in the US.
The project involved enhancement of online web application which will allow the clients to manage their account online, to switch from one product to another product, to access market report and research report on fixed income instruments, to trade fixed income instruments online, and to track their portfolios.
Responsibilities
Involved in full system Development Life Cycle of the project.
Conducted JAD sessions with management, SME (Financial Analysts), clients, and other stakeholders, designer, developer and DBA for open and pending issues.
Gathered user and business requirements through interviews, surveys, prototyping, and UI (User Interface).
Understood the portfolio dynamics and AS-IS and TO-BE scenarios.
Performed GAP analysis to decide criteria of investment vehicles.
Involved in designing UI for multiple trade.
Developed Use Case Diagrams, Activity Diagrams, Sequence Diagrams in MS Visio.
Classified clients according to portfolios, requirements, risks, duration and objectives.
Depending upon TO-BE scenario finalized the criteria such as annuity rate, interested rate, discount rate, coupon payment etc for expected return.
According to criteria set above, decided diversification strategies based on our goals and used functions like stop loss and gain profit to minimize the various risks associated.
Prepared input data feeds from various sources like Bloomberg, S&P, Moodies etc.
Performed Unit testing using the Team Track debugging tool, job monitoring and SQL queries supporting functional, UA, regression, and performance testing.
Created test cases and test scripts to check the functionality of application during UAT.
Conducted manual front-end functional testing of different modules.
Suggested measures and recommendations to improve the current application performance.
Used Scrum (agile) methodology for managing the SDLC for the project.
Interacted with users, end users, developers, project managers and with SMEs to understand the business process, identify enhancements and gather business requirements.
Prepared business requirements document, transformed in to functional requirement and technical specification.
Identified the business risk, baseline acceptance and deliverables.
Performed data analysis and created data flow diagram using Rational Rose and MS Visio.
Involved with the QA team to develop and review testing strategies and test plans and also prepared the training documents for the user group.
Actively involved in walkthroughs and meetings with development team to discuss related issues
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