Skills
Great Leadership
Organized
Exceptional Judgement and decision-making skills
Result oriented with over 10 years of warehouse experience
** ***** ** ******** ******* experience
Exceptional Judgement and decision-making skills
Ability to exceed goals and deadlines with high attention to detail
Ability to collaborate while able to work independently
Strong written and verbal skills
Ability to work effectively under pressure
Professional Experience
Panini America: Shipping and receiving Supervisor/Dispatcher May 2017 – Currently
Train and Oversee Shipping & Receiving Associates
Train associates to Use shipping software (UPS, FedEx, DHL, etc.), MS Office, and ERP systems
Assemble orders and prepare sports memorabilia for shipment
Record shipment data including weight charges and space availability
Report damages and discrepancies to request reimbursement or reshipment
Prepares monthly production and volume reports to measure productivity and make comparisons
Dispatch the required teams to care for specific fulfillment needs
Prepares billing charges
Frito Lay: Material Handler Lead Feb 2016 – April 2017
Received and distributed products/merchandise
Maintained weekly inventory reports
Trained new employees on protocol and company standards
Universal Protection: Private Security Professional Nov 2014 – Feb 2016
Prevent and deter property invasions
Remove threat of loss by monitoring assigned grounds
Defend against vandalism and theft including illegal activity and certain terrorism
Exercises quality judgment to determine best action
Responds to and resolves any concerns that the client has
Thoroughly reviews surveillance cameras for suspicious activity
Novo One: All State Road Side Assistant April 2015 – Oct 2015
Handles inbound and outbound calls from secondary entities such as Tow Companies and Auto Mechanic shops
Responded to and resolved coverage issues promptly
Relayed payment quotes to clients
Scheduled all arrangements for vehicle towing and repair for the client
Educated Clients on their coverage benefits per their current election
Securitas USA: Private Security Officer Supervisor Jun 2012 – Feb 2015
Secured various locations from the Fox 4 News studio to Private Luxury Estates of Dallas
Guarded areas for high profile clients who required extreme diligence
Protected the communities’ assets and sensitive information
Education
Diploma - Winfree Academy - June 2009
Currently a Radiology student at Parker University