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Data Entry Customer Service

Clearwater, FL
January 15, 2020

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Professional Summary


Work History



708-***-**** •

Banking Professional with 7 years experience as a Return Teller and Vault Teller. Areas of expertise include Proof Operations, Bookkeeping, Document Scanning, and Vault Reconciliation. Experienced in Teller training, Data entry, Cash shipments, Cash drawer auditing, Inventory management and Clerical duties. Data entry

Proof machine operations

Cash Handling

Payment Processing

Cash drawer management

Customer service

Processing vendor returns

Return processing

Bookkeeping Assistant, 08/1988 to 05/2012

Oak Bank – Chicago, IL

Supported operations by communicating with customers, filing documents and managing data Answered telephone inquiries for checking and savings accounts Trained Scanners

Processed statements, mail, and other clerical duties Recorded deposits into FiServe, reconciled monthly bank accounts and tracked all expenses Proof Operator, 08/1988 to 05/2012

Oak Bank – Chicago, IL

Operated proof machine to list, sort, prove credits, debits, and deposits Ensured accurate MICRO readability of dollar amounts Detected approximately 80 out of balance transactions, followed implemented handling procedures Vault Teller, 05/2012 to 09/2019

Oak Bank / Wintrust Bank – Chicago, IL

Completed accurate high-volume money counts both manual / machine-driven approaches Processed cash shipments for armored courier

Vault balancing

Trained new tellers in cash handling, answering questions, providing guidance Performed teller duties including balancing cash drawers, processing customer deposits Return Teller, 05/2012 to 09/2019

Oak Bank / Wintrust Bank – Chicago, IL

Implemented "Fiserve" system to Process incoming, outgoing return items electronically, manually Processed charged back checks from Federal Reserve Bank payable to customers drawn on other banks Responsible for analyzing customer deposits to ensure availability of funds Verified data integrity, accuracy

Addressed customer inquiries, solved problems

Columbia College - Chicago, IL

Computer Graphics

Completed 1 Semester Undergrad

DePaul University - Chicago, IL

Computer Science

Completed 3 1/2 years Undergrad

Member of Alpha Phi Alpha Fraternity Inc

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