DEGREES/ CERTIFICATIONS
University of Houston – Clear Lake
August 2018 – May 2020 (Anticipated)
Master of Healthcare Administration (MHA) – 3.84 GPA University of Iowa
August 2013 – May 2016
Bachelor of Arts, Health and Human Physiology
Microsoft Certification
December 2019
Microsoft Technology Associate (MTA)
JACOB
RUFFCORN
SUMMARY
Driven healthcare professional with
8+ years of extensive healthcare
experience and 3.5 years of
cumulative EPIC experience. Seeking
to continue providing topnotch system
support by utilizing exceptional
analytical, technical, and people
management skills.
CONTACT
PHONE:
EMAIL:
*************@*****.***
LINKEDIN:
https://www.linkedin.com/in/jacob-
ruffcorn-3819599a/
BLOG:
https://jacobruffcorn.blogspot.com/
WORK EXPERIENCE
UT Physicians EHR Analyst
November 2018–Present
Provides in person and remote Allscripts support for end users across 100+ clinics and 900+ providers
Maintains user accounts and optimizes user experience by configuring layout
Played crucial role in the implementation of EPCS having enrolled and provided training to 250+ providers
Developed tracking methods for user account changes Nobilis Health Revenue Cycle Supervisor/Collections Spec. II November 2017–October 2018
Trained and provided support for billing team
Assisted in redesigning workflow of claims through HIM, Coding, Billing, Correspondence, and Collections
Developed a revenue cycle dashboard used by
executives by gathering data in disparate EHR locations University of Iowa Hospitals & Clinics Revenue Cycle Rep. July 2016–August 2017
Served as representative for revenue cycle functions in emergency department averaging 200 patients per day
Utilized EPIC for check-in, checkout, registration, insurance verification, work queues, and more
SKILLS
Go-Live
Windows
10
Office/
Excel
Medical
Records
EHR