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Customer Service Care

Location:
Reno, NV
Salary:
16.00
Posted:
January 14, 2020

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Resume:

Clifton Martin

Customer Service/ Driver

Sparks, NV 89431

adbays@r.postjobfree.com

313-***-**** or 734-***-****

Seeking a challenging position where there is opportunities for advancement Authorized to work in the US for any employer

Work Experience

Driver

Uber - Sparks, NV

November 2018 to Present

Pick-up and drop-off passengers in the Reno/Sparks area Customer Service Specialist/Inspector

AT&T - Lincoln Park, MI

July 1993 to October 2016

Customer Service Specialist duties: Installs, repairs, connects, maintains, rearranges and dismantles aerial, buried or underground telephone plants and associated wiring and cable. Inspector duties: Drove to multiple cites daily, survey job sites, order material for each job, communicate with customer and different AT&T departments through email.

Education

Certificate in Electronics, Telephone Installation and Repair Herman A. Breithaupt Career and Technical Center - Detroit, MI September 1991 to June 1993

Dipolma in General Education

Cooley High School - Detroit, MI

September 1976 to June 1979

Skills

• Telephone Installation and repair, Inspector, Customer Service, Sales and Driving (10+ years)

• Speadsheet, Microsoft Office and PowerPoint (10+ years)

• Customer Support

• Customer Service

• Customer Care

• Call Center

Awards

Data Entry Opeator

June 1987

Trained to input, verify, and sort information data for computer entry Certifications and Licenses

Chauffeurs Licenses

September 2018 to September 2026

Assessments

Customer Service Skills — Familiar

August 2018

Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: https://share.indeedassessments.com/share_assignment/a-aeizd6z2z3l1p6 Customer Focus & Orientation — Proficient

October 2019

Responding to customer situations with sensitivity. Full results: https://share.indeedassessments.com/share_assignment/0iiejwmunynegy7d Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

EMPLOYMENT: Corporate Personnel Service Inc. 11/89 to 4/91 Livonia, MI

Mailroom Clerk duties: Operated a machine that inserted letters in envelopes, seal and stamped for postal delivery.



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