Manager Case

Shelly Oppenheim Snodgrass

**** ********* ***** *****, *****, Florida 33165 • 786-***-****

PROFESSIONAL OBJECTIVE

To secure a position with a public/private agency or hospital, to ensure the safety and well being of children.

HIGHLIGHTS OF QUALIFLICATIONS

Twenty-Seven Years’ experience working as a child protective investigator and certified at this time with the State of Florida, Department of Children and Families.

Ten Years as Full Case Manager with Privatized Foster Care Agencies.

Outstanding ability to work with community agencies, professional groups, attorney’s and The Juvenile Judicial System.

EDUCATION

1982, Bachelor of Science in Criminal Justice, Florida International University, Miami, FL

PROFESSIONAL EXPERIENCE

2015 to 2019- Full Dependency Case Manager and Mentor, Family Resource Center

Duties: To identify and assess client and family needs of children placed in the foster care system due to abuse, neglect, abandonment, domestic violence and human trafficking. These families have a goal or reunification or adoption. The main goal for the children is permanency. To evaluate, coordinate, refer and ensure all necessary services and treatment are provided. To conduct safety/at risk assessments and client needs. Develop case plans for the Courts. Provide support to the children in care and the families. Strong familiarity with the way the Juvenile Dependency Court functions. Providing Court testimony as an expert witness and appearing in Court when needed. Writing and submitting court reports as to the family’s progress. Mentor to new case management trainees.

2010 to 2015 - Full Dependency Case Manager and Mentor, Children’s Home Society

Duties: To identify and assess client and family needs of children placed in the foster care system due to abuse, neglect, abandonment, domestic violence and human trafficking. These families have a goal or reunification or adoption. The main goal for the children is permanency. To evaluate, coordinate and ensure all necessary services and treatment are provided. To conduct safety assessments and client needs. Develop case the Courts. Provide support to the children in care and the families Providing Court testimony as an expert witness and appearing in Court when needed. Writing and submitting court reports as to the family’s progress. Strong familiarity with the way the Juvenile Dependency Court functions. Writing and submitting court reports as to the family’s progress Mentor to new case management trainees.

1984 to 2010 - Child Protective Investigator, Department of Children and Families

Duties: Investigation and assessment of child abuse (sexual and physical,) neglect, and domestic violence. Assess family social dynamics, conduct at risk assessments and determine the issues of child safety. Network with other agencies, professionals, service providers and other resources, to provide families the services they require. Including counseling, parenting skills, or crisis intervention. Prepare cases, draft legal documents and reports for court. Work hand-in-hand with law enforcement agencies, lawyers, and Judges in reference to the cases. Assist in training new employees on investigations and interviewing techniques, and DCF polices.

I was the Lead Investigator in my Unit where I assisted in training and mentoring new investigators.

1983 to 1984 - Milieu Therapist, Grant Center Children’s Hospital, Miami

Duties: Assisted in developing and generating case plans for adolescents with psychological and emotional problems. Took part in staffing and implementing behavior modification plans for the adolescents. Responsible for the day-to-day care and supervision of 12 clients.

Shelly Oppenheim Snodgrass

3503 Southwest 112th Court, Miami, Florida 33165 • 786-***-**** (page 2)

CAREER DEVELOPMENT

Civil Rights Training, Miami, Florida

Ethics

HIPPA

Cultural and Ritual VS Child Abuse

Deception and Lying

Child Abuse and Child Death Investigations

Animal and Child Abuse

Current Case Law

Detecting Lying and Deception

Human Trafficking 101

Intensive Human Trafficking (201)

Deaf and Hard of Hearing

Motivational Interviewing for Children

Work Place Safety

Security Awareness

Trauma Informed Care

Family Centered Practice

Plain Language

Intensive Domestic Violence

Completed 54 hours of Safety Methodology

Substance Abuse/ Opioids

DCF Summit Orlando Florida 2005, 2008, 2012, 2013, 2015, 2016

All required Realias Trainings on a Yearly Basis

PERSONAL

Married with three children and one grandson and one granddaughter. Born in Miami Beach, FL.

In the year 2010, I was awarded Case Manager of the Year by Children’s Home Society.

Currently Certified as a Dependency Case Manager (CWCM) through DCF/ Florida Certification Boards (Expires 2021)

REFERENCES

Steven Estes (POA/DCF) – 305-***-****

Kimberly Shaffor (Legal ) -786-***-****

Robert Beneckson (Supervisor) -786-***-****

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