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Customer Service Medical

Location:
Salt Lake City, UT
Posted:
January 13, 2020

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Resume:

GLORIA ANDERSON

Midvale, UT *****

Cell: 385-***-****

adbakd@r.postjobfree.com

Goal oriented individual who pays attention to detail, and thrives under pressure

Strong background in customer service. Recently received my CPC certification through the American Academy of Professional Coders

Highlights of Qualifications

Outpatient and Inpatient coding

ICD-10-CM, ICD-10-PCS

CPT/HCPCS Level II

Health Information Management

CMS 1500 and UB--04 Claims Forms

Healthcare Reimbursement

Medical Terminology & Anatomy

Pharmacology & Pathophysiology

3M Encoder / 3M Reference Software

Knowledge of HIPPA and Patient Confidentiality

Detail Knowledge of Coding Guidelines

APC and MS-DRG Assignments

Clinical Data Analysis and Abstraction

Computer Competency- Word, Excel, Outlook, QuickBooks

Understanding of PDPM changes and CMS regulations

Education

Career Step

Lehi, UT

Certified Professional Coder, Professional Medical Coding and Billing

2019

Coded over 250 outpatient reports and inpatient records

Detailed ICD-10-CM and ICD-10-PCS coursework(635+ hours) and hands-on ICD-10 coding and code set training

Expensive training in the biomedical sciences-medical terminology, advanced anatomy, advanced pathophysiology, physiology, and pharmacology

Training in HIPPA and HIM reimbursement processes

Passed the CPC exam through the AAPC with 100% in a number of areas

Experience

Private In Home Care

Salt Lake City, UT

Personal Caregiver

1/2007—12/2019

Daily cleaning and maintenance of household Menu creation and meal prep Provided personal care services Scheduled and coordinated activities and appointments Support children's emotional and social development, encouraged understanding of others and positive self-concepts

Motel 6

Wood Cross, UT

Assistant Manager

2/2006—4/2012

Confer and cooperate with other managers to ensure coordination of hotel activities Answering incoming calls- 100+ daily Guest check in, check out and reservations Handling refund requests and customer complaints Responsible for night audit New employee training

Licenses/Certifications

America Academy of Professional Coders

Certified Professional Coder (CPC-A) Exam



Contact this candidate