Objective

** ***** ** ********** ** IT sector, ranging across various technologies, platforms and domains. 13+ years of Performance testing, 2-3 years of development and networking, 2-3 years for manual and UAT testing. Seeking challenging and ambitious assignments in Performance Testing & Engineering services in a formidable organization.

Skills Summary

Establishing Center of Excellence (PCoE) Implementing Best Practices

Performance Test Strategies Test Plans, Cases & Processes

Requirements Gathering Scripting & Documentation

Data Interface & Migration Testing Capacity planning (Prod. & Test env.)

Defect/Bug Tracking Performance Monitoring

Professional Summary

20+ years of extensive experience in Information Technology: diversified experience in Quality Assurance and Software Performance Testing

Superior Analytical and Problem solving skills

Make critical decisions with respect to time versus quality tradeoffs

Collaboration with various teams across organizational boundaries. Able to recognize, understand and consider team and cross-team goals, resolve conflicts when necessary to achieve committed objectives.

Define best practices and patterns to enable engineering for performance and system quality.

Establishing Performance Center of Excellence (PCoE), best practices and processes across the organization

In depth understanding of Software Development Life Cycle (SDLC) and its marriage with performance testing life cycle

Analyze system resources and application behavior to ensure appropriate infrastructure is in place for production and testing environments.

Develop and assist team in building and executing load, stress, configuration, isolation, capacity, failover, disaster recovery (DR) and endurance tests using testing tools (Load Runner/Silk Performer)

Expert at creating effective Load Models to mimic production/real life load on to the system

Experienced in testing Stand-Alone, Client-Server, Web-Based and Web Services (SOA) Applications

Ability to effectively analyze a variety of Performance Reports and Summary Reports

Developed tools/scripts that can help gather and present results from raw server statistics and logs

Leading teams to achieve desired goals (onsite & Offshore)

Exceptional team player with the ability to lead, manage and work independently in a fast paced environment

Driven to meet aggressive milestones by encouraging teams to collaborate implementing excellent organizational, communication and interpersonal skills

Open to learning new technologies

Provide a clear direction and goals to team members ensuring individual, team and organization growth

Technical Proficiency

Testing Tools: Silk Performer 2008/2009/2010/2011 & Version 9.0,

LoadRunner 7.6/8.0/8.2/9.0/11.0/11.52/12.5 (HP ALM)

Bug Reporting Tools: MS Excel, MS Word, HP Quality Center

Scripting Languages: Java Script, TSL, and VB Script

Web Technologies: HTML, XML, EJB, J2EE and JSP

Database: Oracle, DB2, MS SQL Server

Platforms: Windows, UNIX, VMWare and Red Hat Linux

Monitoring Tools: Sitescope, Perfmon, SAR (UNIX), LoadRunner Online Monitoring and Diagnostics, NMon, VMStat & Silk SAM

Professional Experience

Client: Academy Sports + Outdoors – Katy, Texas

Duration: July 13 to Present

Performance Testing Project:

Performance tested the implementation of Oracle’s Retail Merchandising System (RMS) as a solution for managing its constantly growing stores and e-commerce volumes. Its main components Retail Management System (RMS), Retail Price Management (RPM), Retail Demand Forecasting (RDF), Retail Sales Audit (ReSA), Retail Invoice Matching (ReIM) and Store Inventory Management (SIM). Retail Integration Bus (RIB) is a message-based integration platform that supports the asynchronous publish-and-subscribe enterprise integration pattern.

The portfolio also included IBM OMS (Order Management System), Mass PO update with CAI, Move and Release, Find Inventory Call, Gift Card and Holiday Readiness

Responsibilities:

Conducted formal and informal meetings for Requirements Gathering prior to the start of the performance testing cycle

oInterfaced with business users to review and update Business Process Requirements (BPR) and Software System Requirements (SSR)

oWorked closely with SMEs and functional test leads to understand the functionality of the application and processes

Creating a roadmap for the respective teams in accomplish performance testing effort

Scripting Standards were implemented and documented across all performance testing scripts achieving

oEnsuring the required business processes have been captured

oReusability of scripts to validate new RFC’s and updated provided.

oCreated additional scripts for data creation

Ensuring best practices are followed across all projects and streams engaging in performance testing effort

Performance monitoring standards were created across the projects

oStandard report template that would present Predictive and Comparative analysis based of data points captured

oLoadRunner monitoring tool, VMStats, NMon, SQLs were used to capture thresholds, load volumes

Providing a standardized approach and methodology

Created Load Models that would help mimic a production like load on to the system during the performance testing execution providing forecasts to expected application behavior and potential need of infrastructure capacity sizing

Conducted result analysis and interacted with developers, Sr. Architects and DBAs to resolve bugs and defects

oIdentified bottlenecks

oIncrease efficiency with measurable and repeatable load generation

oIsolate performance bottlenecks with system and end-user monitoring and a wide range of analysis components

Contributed to project delivery including project progress reporting and other governance processes

Design and implement an environment for HP ALM to be used by SQA for functional and performance testing, defect management

Successfully managing a team of over 18 members, in an onsite-offshore model, delivering multiple concurrent projects

Client: Kohl’s - Menomonee Falls, Wisconsin

Duration: March 09 to June 13

Performance Testing Project:

Holiday Prep:

This project was to provide a complete end to end Performance Testing solution, from Requirements Gathering to Execution and Sign off on the Completion Report. The Performance testing exercise was to measure the Performance of Kohl’s Warehouse Management Open System (WMOS, Manhattan Warehouse Management System) at time of Holiday season.

Multi-Location Order Fulfillment (MLOF):

The primary purpose of Multi-Location Order Fulfillment (MLOF) is to enable order fulfillment from multiple facilities for E-Commerce orders using the same SKU. With the rollout of four E-Commerce Fulfillment Centers (EFC), limitations in the current order management system (OMS) required a single SKU to be fulfilled from either of the four eFC’s. Kohl’s has chosen to integrate the IBM Sterling Order Management System (OMS) application with the logistics systems. The IBM Sterling OMS provides intelligent sourcing and allows the implementation of Multi-location order fulfillment. The implementation of these intelligent sourcing decisions is expected to reduce shipping costs, improve cash flow, and provide improved visibility to E-Commerce returns

Responsibilities:

Established a Performance Center of Excellence

oCentralized resources (infrastructure and talent)

oRepeatable process with focus on business

oAchievable, practical goals

Benchmark to develop quality blueprints and actionable transition plans

oBenchmarked applications to ensure effortless replication (grew from 1 warehouse to 4 in 3 years)

oBenchmarked infrastructure to ensure support business growth over 5 years

Mentor and train all involved teams including business to apply processes and follow Center of Excellence

oQuantify the success of implementing Center of Excellence

oImplement business driven structured approach

oHelp build motivation and ownership by prioritizing goals and objectives

Create required amount of data in a short span of time

Successfully leader in onsite offshore model utilizing the resources to its optimal potential and delivering results on timely basis

Formulated a Capacity planning model

oFor replicating applications from 1 warehouse across 3 in a span of 3 years

oSizing the infrastructure for a new application (OMS) that serves as the central nervous system to the organizations retail implementation

Client: Baker Hughes Incorporated - Houston, Texas

Duration: October 08 to February 09

Performance Testing Project:

Baker Hughes has developed a multi year MySAP Program. This program includes:

Technical upgrade of the SAP 4.7 system to MySAP ECC 6.0 with Unicode compliance

Implementation of various functional solutions in the ECC 6.0 suite

Responsibilities:

Interacting with the BASIS team to gather a high level understanding of the application architecture

Reviewed business process and functional requirements. Interfaced with SMEs to prepare BPR documents

Analysis of 13 months Usage history from production to identify the highly used T-Codes, Batch jobs & Reports

Performance Tested various modules: HCMS - Human Capital Management System, FICO - Finance & Controlling, WM - Warehouse Management, MM - Materials Management, IM - Inventory Management, QM - Quality Management, PM - Plant Maintenance and PP - Production Planning

Identified Batch Jobs: Day/Night, Inbound/Outbound and High Volume

Use of SAP T-Codes to monitor certain performance parameters on the application

Conducted result analysis and interacted with developers, QA Leads and BASIS team to resolve bugs and defects

Client: Kohl’s - Menomonee Falls, Wisconsin

Duration: July 08 to September 08

Provided a plan for future implementation and growth (was called back for implementation based of the report provided)

Client: Cardinal Health - Columbus, Ohio

Duration: October 07 to June 08

This project was to provide a complete end to end Performance Testing solution i.e. from Requirements Gathering to LoadRunner Environment Setup to Execution and Sign off on the Completion Report

Responsibilities:

Providing an end to end performance testing solution, helping them replicate a performance testing model established based of best practices and industry standards

Client: CapitalOne - Richmond, VA

Duration: July 05 to September 2007

Performance Testing Project: This project to provide a complete end to end Performance Testing solution i.e. from Requirements Gathering to LoadRunner Environment Setup to Execution and Sign off on the Completion Report

Responsibilities:

Establishing a model for capacity planning and performance testing for implementing web services (SOAP)

Setting up and maintaining an organization wide performance testing environment (LoadRunner)

Evaluating and helping in the go/no go project decisions

Client: Verizon,

Duration: February 04 to June 05

Project Description:

Verizon is one of the biggest phone and internet service providers in the USA. They are diversified across various other services like wireless phones, cable etc.

Gathering and analyzing of business requirements from the clients. Testing the applications developed for the client in a simulated environment. Using the VIPS server as the knowledge base and creating customized software channels. Distribution of Channels is implemented using Marimba

Client: Great American Insurance Group

Duration: November 03 to January 04

Project Description:

Great American's roots go back to the 1800's with the founding of Great American Insurance Company in 1872, based in New York City. Greatamericaninsurance.com is an online web based application. It consists of various products and services. Specialty Insurance Division had various groups consisting Bonds, Crops, Environment, Alternative Markets, etc. The Web based software was developed using Java, Oracle 8.i, XML, HTML, EJB, MQ Series, Unix and the client server systems using Java, Oracle

Client: Business Management Associates,

Duration: December 01 to October 03

Project Description:

They had clients across various locations in India, USA and Europe that required a customized inventory system.

There requirement was to setup a system for tracking the stocks in the inventory and used by each department and the finished products. It also provides with reports containing details about the consumption of goods and the defects introduced by the various departments during the manufacturing process, thus helping in defect management, increasing productivity and reduce wastage in each step of the manufacturing process.

Client: Gases Online India Pvt. Ltd.

Duration: October 99 to November 01

Project Description:

GasesOnline.com is a B2B portal for a wide diversity of customers that supplies atmospheric, process and specialty gases, high-performance coatings, and related services and technologies. This would be an online one stop shop for such companies breaking all geographical barriers.

Client: Rediff.com

Duration: August 97 to September 99

Project Description:

It is one of the very first and successful Indian B2C portals launched in 1997. It had a variety of channels like shopping, news, sports etc. One of the main reasons for its success was its performance in a country with inadequate infrastructure and poor Internet connections.

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