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Disciplined Work from Home Agent Professional Customer Service Rep

Bastrop, TX
January 13, 2020

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Austin, TX Area ~ 512-***-**** ~

Disciplined Work-from-Home Professional ~ Independent Multitasker ~ Dependable & Anticipatory Administrative Support ~ Highly Organized & Detail Oriented ~ Strong Problem Solving & Decision Making Skills ~ Exceptional Oral & Written Skills ~ Media Outreach & Public Speaking ~ Community Liaison & Event Planning Stacy Savage is a highly qualified professional with expertise in small business management, nonprofit management, executive office administration, strategic program planning & implementation, customer service, human resources. These credentials have led to specialized abilities in working with top Executives, state and local government officials, and community stakeholder groups. Her vast skill set will transfer smoothly to any industry requiring these tasks. NOTEWORTHY ACTIVITIES:

• 2012 –- Helped pass Austin’s Universal Recycling Ordinance requiring business waste diversion from landfills

• 2011 — Helped pass statewide legislation requiring free, responsible recycling of televisions (SB 329 – Watson, D)

• 2007 — Helped pass statewide legislation requiring free, responsible recycling of computers (HB 2714 – Bonnen, R) PROFESSIONAL EXPERIENCE:

• ZERO WASTE STRATEGIES LLC (Business Owner & Consultant) January 2013-December 2019

o Sustainability consulting and project management for businesses & local government agencies

Client list included Nestle Purina, Kohler Co., City of Austin, and The Meadows Foundation o Handled all aspects of daily operations (calendaring, sales/marketing, HR/payroll, budgeting, team coaching) o Implemented waste diversion programs & provided staff training on proper recycling and composting methods

• CLEAN WATER ACTION TEXAS (Statewide Office Administrator) March 2015-April 2017

o Marketed multiple job positions and recruited, interviewed, on-boarded, and trained new staff o Executed HR benefits processes and calculated employee payroll, bonuses, and paid time off o Managed campaign budgets and handled scheduling/calendaring o Tracked nightly field canvass data and analyzed metrics to improve staff efficiency and efficacy o Garnered media attention for organization through new and traditional outlets o Legislative advocacy for bi-partisan water policy at the local and state levels

• TEXAS CAMPAIGN FOR THE ENVIRONMENT (Multiple Roles) o Texas Program Director & Legislative Liaison (2008-2012)

Executive administration, HR, bi-partisan policy strategy & advocacy, media outreach & spokesperson o Field Canvass Director (2005-2008)

Recruited, hired & trained staff, managed ~40 employees, developed leadership, payroll/benefits, HR o Senior Field Canvass Manager (2004-2005)

Trained & developed staff for field work, managed field office and staff in Director’s absence o Door-to-Door Community Organizer/Canvasser (2003-2004)

Educated and empowered citizens by galvanizing support for organizational campaigns through fundraising, memberships building, and constituent letter-writing campaigns to public officials VOLUNTEER ACTIVITIES:

• “SHADES OF GREEN” Environmental Talk Radio on KOOP 91.7 FM Co-host (2012-2017) – On-air personality, booked weekly guests, social media promotions, public education on green initiatives, 50,000+ global listenership


Chair (2009-2012) – Led resident volunteer meetings to help guide Austin sustainability policies, led lobby efforts for sound local waste management policies, drove citizen action and public education events

• ZERO WASTE ADVISORY COMMISSION (ZWAC) City of Austin Commissioner (2015-2017) – Appointed by Austin City Council to represent District 2 and advise on official Zero Waste policies, waste reduction protocols, and municipal landfill issues o Served as the ZWAC appointee on the City of Austin Joint Sustainability Committee via Office of Sustainability EDUCATION: Studied Biology & Political Science, University of Texas at Arlington (1994-1997) COMPUTER PROFICIENCY: Microsoft Office Suite, Google G-Suite, Zoho Suite, Outlook, WordPress, QuickBooks, Website Maintenance, CRM Management, MailChimp, Prezi, Canvas, Slack, Asana, Trello, BaseCamp, SharePoint, Social Media

(Facebook, Twitter, Instagram, LinkedIn, TikTok)

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