John Daniel Valenzuela
Address: Unit ***, Sunny Ridge Residences, Mandaluyong,
Metro Manila, Philippines.
Contact no#: 094********
EDUCATION
Associate Degree in Computer Science
Asian College of Science and Technology
3rd floor Elizabeth Center National Road, Putatan, Muntinlupa City. CURRENT EMPLOYMENT:
Security Operation Centre Analyst
SGS Gulf Limited – ROHQ
20/F Citibank Tower
8741 Paseo de Roxas
Makati, 1226, Philippines.
Telephone: +63-47-244-****
Fax: +63-47-244-****
Responsibilities:
- Responsible for working in a 24x7 Security Operation Centre (SOC) environment in shifts.
- Provide analysis and trending of security log data from several security devices.
- Provide Incident Response (IR) support when analysis confirms an actionable incident.
- Provide threat and vulnerability analysis services.
- Analyse and respond to unknown or previously undisclosed software and hardware vulnerabilities.
- Investigate, document, and report on information security issues and emerging trends.
- Integrate and share information with other analysts and other teams. ADHOC Project:
Role as a Security Engineer for Zscaler (Cloud Firewall):
- Management of the configuration policy for Zscaler.
- Point of contact for Global migration, deployment and configuration.
- Point of contact for client to vendor activities. EXPERIENCE:
IT Service Desk
SGS Gulf Limited – ROHQ (Sept
2012 to Dec 2017)
8741 Paseo de Roxas
Makati, 1226, Philippines.
Telephone: +63-47-244-****
Fax: +63-47-244-****
Level 2 Technical Support
Representative
Sitel Philippines (July 2011 to July 2012)
12th Floor, Robinsons Cybergate Plaza
EDSA cor. Pioneer St.,
Mandaluyong City, Philippines 1550
Tel #: +63 2 860 0000
Level 2 Technical Support
Representative
WeServ Systems International, Inc.
(Sept 2009 up to July 2011)
11/F Net Square Building
Third Avenue Corner 28th Street
Crescent Park West,
Bonifacio Global City
Taguig City, 1634
Metro Manila, Philippines
Technical Support Representative
Telus International Philippines (July
2008 up to Aug 2009)
5th Level - Market! Market!
Bonifacio Global City, Taguig City
1634 Philippines
Tel #: (63-02-638-****
Customer Service Representative
PeopleSupport, Inc. (January 2008 to
June 2008)
PeopleSupport Center
Ayala Avenue Corner Senator Gil Puyat
Avenue
Makati City, Philippines
Tel #: 885-8000
Customer Service Representative
Advance contact solution (March 2007 to
December 2007)
Ayala, Allied Bank Building, Ayala
Avenue, Legaspi Village, Makati City
Tel #: 8845200
CERTIFICATION:
Certified: Zscaler Cloud administrator (ZCCA-IA) Registration number – F9EBC432-6D86-4C0E-9BF7-B5F4E9037F6F
Certified: CompTIA Cysa+ CE Registration number - F97J20QGS3141X3L Certified: Information Technology Infrastructure Library (ITILv3) Registration number - 5227444.2034461
REFERENCE: Available upon request