PERSONAL PROFILE
Surname : Adams
First Name : Dillon
Physical Address : Buh Rein Estate
Kraaifontein
Telephone Number : 021-***-****
Cellphone Number : 079-***-****
Email address : adbag7@r.postjobfree.com
Date of Birth : 17 August 1995
Gender : Male
Marital Status : Single
Dependents : None
Nationality : South African Citizen
Home Language : English
Other Language(s) : Afrikaans
Driver’s License : Code 08
Criminal Records : None
ACADEMIC BACKGROUND
High School : Huguenot High School Wellington
Highest Grade Passed : Grade 12 / Matric
Subjects : English Home Language
Afrikaans First Additional Language
Mathematics
Accounting
Business Studies
Computer Applications Technology
Life Orientation
TERTIARY EDUCATION
University : Cape Peninsula University of Technology
Course : NHC: Accounting
Year of Study : 2nd Year
Subjects : Financial Accounting 2
: Cost Accounting 2
: Auditing 1
: Commercial Law 2
: Taxation 1
COMPUTER LITERACY
HARVARD GRAPHICS
INTERNET
MS EXCEL
MS POWERPOINT
MS WORD
MS OUTLOOK
MS Exchange
MS Active Directory
WINDOWS 2000-2010
CAREER SYNOPSIS
Name of company: SAPS (Wellington) – (Feb 2014 – May 2014)
Position held: Admin Clerk
Main Job Functions: -Information Gathering, Data Integrity/MPIS
-General filing duties
-Opening files
-Retrieving files
-Financial duties – Allowances (night shift, public
holiday, Sunday and overtime)
-Spread sheets for Budget and Debtors
Name of company: iiNet (Merchants) – (Jan 2017-Oct 2017)
Position held: Customer Service Representative (Support)
Main Job Functions: -Internet Support/IT Agent
-Customer care relations
-Logging Calls
-Devices configuration
-Internet malfunction Troubleshooting
-Internet fault logging with respective teams
-Billing Queries & Disputes
-General Administration
Name of company: Amazon (Oct 2017 – Dec 2018)
Position held: Digital Customer service associate
Main Job Functions: -Digital Support & Assistance
-Customer Care Relations
-Product and application Troubleshooting
- Product/Application installations
-Product Malfunctions & Replacements
-Technical remote troubleshooting (Outlook,
Excel, Citrix)
References
Name: Mrs. SC Pietersen (Supervisor)
Contact no: 021-***-**** / 8648482
Reference: SAPS (Wellington)
Name: Ms.T Davis-Cupido (Manager)
Contact no: 072-***-****
Reference: iiNet (Merchants)
Name: Mr. N Jack (Manager)
Contact no: 079-***-****
Reference: Amazon
Curriculum Vitae Of Dillon Adams