An Executive MBA, 6 years experience with an educational institute

RESUME

Manish Parmanand Nagpal

Administration Head – Education Industry

Mayflower Garden, Carnation Flat No. 106,

Shiv Mandir Road, Ambernath – 421 501

Thane, Maharashtra, India

*************@*****.***

+919*********

Summary :

An Executive MBA, Graduate, from SIES College. Experienced & results oriented professional with proven customer handling & office management. Energetic & reliable admin head able to work with a diverse group of people. Strong organization, communication, relationship-building skills. Eager to bring strong administrative skills to a growing company in need of top-level support.

Highlights :

-Documentation - Computer Proficiency

-Customer Satisfaction - Database Administration

-Staff Management - Inventory Oversight

-Business Correspondence - Executive Management Support

-Designing

Experience :

Administration Head: March, 2013 to Current

Friend’z Group of Institutes – Mumbai, India

-Supervise administrative staff focused on customers (students & parents) satisfaction.

-Control inventories and order new supplies.

-Oversaw office staff and trained new office employees on procedures.

-Typing of notes, question papers.

-Designing of Banners, Covers and Digital pages.

-Supervising Assessment of tests and prelim papers and same to convey in procedure to customers.

-Maintaining books of accounts : Petty expenses register and all fees management.

-Calling to defaulters to pay their fees.

-Helped the organization to reduce cost by almost 40% with optimum utilization of technology and went paperless

-Managed events of institute : 7 Annual Functions, 7 Picnics and 3 Industrial visits.

-Organized workshops and seminars.

Achievements :

1.Received an Honor prize for Best Employee service for three months. (2013)

2.Won Best Employee Certificate (2014 - 2018) for Consecutive Five years.

Skill Sets :

Technical Skills: Ms. Office, Amadeus & Worldspan (Basic) Tally, CorelDraw, Photoshop, Tally ERP 9.

Languages Known : English, Hindi, Sindhi, Marathi & Mandarin (beginner).

Academic Details :

Sr. No.

Course

School/College

Board / University or CGPA

Year

1.

PGDM – Operations Management

SIES College of Management Studies

AIMA

2.87 CGPA

Grade ‘B’

2017

2.

B.Com

SST College

Mumbai

73.74%

2013

3.

HSC

RKT College

State Board

72.33%

2009

4.

SSC

New English High School

State Board

60.76%

2007

Extra-Curricular Activities

Sr. No.

Course

Level

Board / University

Score

Year

1.

Mandarin (Chinese)

HSK – I

Chinese University

145/200

2016

2.

XAT

Entrance

XLRI

50 Percentile

2014

III Project Completed :

To fulfill the criteria of PGDM worked on project based on primary research.

“A Study On Issues While Scheduling Lectures In Friend’z Group Tuitions A Commerce Coaching Institute.”

Personal Information :

Date of Birth : 20th November, 1990

Marital Status : Single

Hobbies : Dancing, Painting & Cooking.

References :

1.Shyam Vijaykumar Lilani – Head of Institute, +917********* & ****.***********@*****.***

2.Yogesh Asrani – Friend, +919*********, ******.******@********.***

3.Raj Ludhwani – Friend & Ex-Colleague, *************@*****.***

Declaration :

I hereby declare that the information shared above is true to the best of my knowledge and belief.

MANISH P. NAGPAL

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