Manish Parmanand Nagpal
Administration Head – Education Industry
Mayflower Garden, Carnation Flat No. 106,
Shiv Mandir Road, Ambernath – 421 501
Thane, Maharashtra, India
An Executive MBA, Graduate, from SIES College. Experienced & results oriented professional with proven customer handling & office management. Energetic & reliable admin head able to work with a diverse group of people. Strong organization, communication, relationship-building skills. Eager to bring strong administrative skills to a growing company in need of top-level support.
-Documentation - Computer Proficiency
-Customer Satisfaction - Database Administration
-Staff Management - Inventory Oversight
-Business Correspondence - Executive Management Support
Administration Head: March, 2013 to Current
Friend’z Group of Institutes – Mumbai, India
-Supervise administrative staff focused on customers (students & parents) satisfaction.
-Control inventories and order new supplies.
-Oversaw office staff and trained new office employees on procedures.
-Typing of notes, question papers.
-Designing of Banners, Covers and Digital pages.
-Supervising Assessment of tests and prelim papers and same to convey in procedure to customers.
-Maintaining books of accounts : Petty expenses register and all fees management.
-Calling to defaulters to pay their fees.
-Helped the organization to reduce cost by almost 40% with optimum utilization of technology and went paperless
-Managed events of institute : 7 Annual Functions, 7 Picnics and 3 Industrial visits.
-Organized workshops and seminars.
1.Received an Honor prize for Best Employee service for three months. (2013)
2.Won Best Employee Certificate (2014 - 2018) for Consecutive Five years.
Skill Sets :
Technical Skills: Ms. Office, Amadeus & Worldspan (Basic) Tally, CorelDraw, Photoshop, Tally ERP 9.
Languages Known : English, Hindi, Sindhi, Marathi & Mandarin (beginner).
Academic Details :
Board / University or CGPA
PGDM – Operations Management
SIES College of Management Studies
New English High School
Board / University
HSK – I
III Project Completed :
To fulfill the criteria of PGDM worked on project based on primary research.
“A Study On Issues While Scheduling Lectures In Friend’z Group Tuitions A Commerce Coaching Institute.”
Personal Information :
Date of Birth : 20th November, 1990
Marital Status : Single
Hobbies : Dancing, Painting & Cooking.
1.Shyam Vijaykumar Lilani – Head of Institute, +917********* & email@example.com
2.Yogesh Asrani – Friend, +919*********, firstname.lastname@example.org
3.Raj Ludhwani – Friend & Ex-Colleague, email@example.com
I hereby declare that the information shared above is true to the best of my knowledge and belief.
MANISH P. NAGPAL