ABDUL CAFOOR MOHAMMED HAFEEL
To achieve high carrier growth through a continuous learning process and keep myself dynamic, visionary and competitive with the changing scenario of the world
CCNP – Cisco Certified Network Professional
CCNA- Cisco Certified Network Associate
Cisco id: 11683254
MCSE-Microsoft Certified System Engineer
MCP id: 3721151
MCSA-Microsoft Certified System Administrator
MCP-Microsoft Certified Professional
Diploma in Computer Network Administration
PCM –Preliminary Certificate in Marketing
Managing and Maintaining the Servers, PC, Routers and Switches.
Network processing, centralized and distributive network connection
DC Promotion, demoting, Managing of Active Directory
File & Network Printer Sharing, TCP/IP Networking
Effective Network troubleshooting and problem solving skills.
Client support and experience of troubleshooting network fault
Ample knowledge in Windows Xp \win7\win8\win10\ 2003 Server\2008 Server\2012 \2016Server\Linux Server, samba, Ubuntu, Mac os
Extensive Experience in Help Desk Management.
ECCO-GULF (Qatar Rail)
Designation: System Administrator
Period: Sep-2018 to Up to now.
Managing Domain controller -2016
configuring Active directory and Group Policy
Managing and configuring Hyper-V server
Managing and configuring VMware Esxi-6.5
Managing and configuring Fort iGATE Firewall
Managing and configuring Sophos Firewall
Managing and configuring EMC backup
Managing and configuring Veritas Backup-Exec
Managing and configuring Veritas DLO Backup
Managing and configuring Symantec Endpoint Protection
Managing Vocalcom contact center system
Managing Microsoft CRM
Help Desk Management
First Trend Qatar
Designation: IT Administrator
Period: April 2017 to August 2018
Managing both First Trend (Marina Home) and Onex Group ERP and point of sales systems
Installing Managing and configuring Domain controller and new child domain in branch wise
Managing Active Directory user accounts, configuration of Group policy
Administer and maintain systems support for software, hardware and servers test, troubleshoot, diagnose, and resolve all problems.
Installing and configuring of Hyper V and Virtual Machine
Creating and managing user mailbox in Exchange 2013
Maintaining up to date Antivirus levels on all Pc company wide.
Managing and monitoring of backups in multiple locations.
Follow documented processes i.e. implementing change control procedures. Liaising & meeting with external suppliers of IT services.
Configure deploy and maintain infrastructure hardware
Producing reports for senior managers.
Installing and integrating new server hardware and applications
Troubleshooting technical problems and implementing solutions.
Purchasing of IT Equipment and software in line within agreed budgets. Supporting a multi-site IT infrastructure
Responsible for the fast and accurate troubleshooting of reported faults. Providing technical support via helpdesk systems for a wide range of internal & external applications.
Training and educating users on using equipment, systems/tools and applications, where this is related to reducing callout rates and increasing efficiency.
Company: Solutions Middle East.
Designation: System Engineer
Period: December 2015 to 2017 January
Configuring and Managing 2012 R2 domain controller
Creating and assigning Group policy
Installing and configuring Right Fax Server
Migrating Right Fax server from old version to new version
Managing and configuring Exchange server
Managing MacAfee NGFW
Managing system center DPM server 2012
Managing WSUS server
Integrating Right Fax servers with other Application
Provide onsite and remote support for daily breakdown calls by identifying the problem and reviewing related information to implement appropriate solutions
Documenting project installations by compiling, categorizing and processing pertinent data records
Managing and Troubleshooting escalated issue from other engineers
Advise on integration of all technical aspects for product
Khalid Cement Industries Complex W.L.L, Qatar
Designation: System Administrator
Period: February 2010 to 2015 May
Install and Managing Domain controller (windows server 2012 R2,2008 R2)
Installing and Managing TrendMicro Antivirus Server
Managing Nas server (windows 2008 R2)
Managing firewall (pfsense)
Managing Samba file server
Managing key scan server
Install and first level support EPCOR ERP system
Installing and configure SQL
Well versed in Implementing, Managing and Maintaining a Microsoft windows server 2003,2008 network infrastructure including Active directory, group policy DNS, DHCP, IP Addressing, installing and configuring file and print servers.
Protecting Network data, monitoring network performance management and optimization. Filtering user’s rights according to their need. Implementing Login security, File system
Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.
Troubleshooting and maintaining HP, DELL Servers (Power Edge 2950 2850, Servers), Laptops, Desktop, printers etc.
Securing network resources with shared folder permissions, Implementing file security
Following database backup every day
Installing and configuring CCTV surveillance, IP camera and Access Control
Supporting printer related issues (Network printer and Plotters)
Excellent troubleshooting skills in complex software and hardware problems
Virus Protection and Eradication
Active Directory users and groups management
Updating servers with latest service packs and hot fixes,
Planned routine repairs and/or system upgrades
Wheels Lanka Trading (Pvt) Ltd - (Srilanka)
Designation: IT Executive
Period: From: March 2005 T0: 2009
Managing system and server, Symantec antivirus and Auto Wheel (ERP) System products.
Implementing and administration Active Directory services, replication, Trust Relationship and enforcing domain wide Group policies.
Implementing & Managing Mailer Daemon, ISA Server 2004 & ISA Server 2000
Installing, Configuring & Troubleshooting Windows 2003 Servers.
Handling Computer Related Problems in multiple subsidiary offices of Wheels Lanka Group located all over Sri Lanka.
Bridged wireless networks with Multiple Wireless and Wired Connections.
Protecting Network with Internal and External Firewall (Mono firewall).
Check for day to day Security Issues with Audit Logs and Update with the Latest Security Patch
Maintain system watch for security related changes in operating systems, hardware and software.
Continually improve the security, performance and scalability of our system
Day-to-day management of Remote Sites using Remote Desktop Connections, Terminal Server Client & VNC
Supporting printer related issues (Network printer and Print server)
Configured Wireless Routers & ADSL Routers.
In case of links going down taking necessary action to coordinate with the existing Service Provider for restoration of the same [internet/WAN] on priority.
Company: Pc Net Technology
Designation: Hardware Technician
From: 2002 September to: February 2005
Job Description: -
Computer assembling and maintenance.
Installing and Configuring Operating Systems
Installing and Configuring New Hardware and Software
Configured Wireless Routers & ADSL Routers
Implementation, configuration and maintenance of servers.
Troubleshooting hardware and software problems.
Installing and configuring the peripherals, components and drivers
Reference available upon request
I do hereby certify that the information given above are true and correct to the best of my knowledge.
ABDUL GAFOOR MOHAMED HAFEEL