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System Administrator Engineer

Rawdat Al Khail, Qatar
January 13, 2020

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PO box:****

Doha, Qatar




To achieve high carrier growth through a continuous learning process and keep myself dynamic, visionary and competitive with the changing scenario of the world

Professional Qualification

CCNP – Cisco Certified Network Professional

CCNA- Cisco Certified Network Associate

Cisco id: 11683254

MCSE-Microsoft Certified System Engineer

MCP id: 3721151

MCSA-Microsoft Certified System Administrator

MCP-Microsoft Certified Professional

Diploma in Computer Network Administration

PCM –Preliminary Certificate in Marketing

Key skills

Managing and Maintaining the Servers, PC, Routers and Switches.

Network processing, centralized and distributive network connection

DC Promotion, demoting, Managing of Active Directory

File & Network Printer Sharing, TCP/IP Networking

Effective Network troubleshooting and problem solving skills.

Client support and experience of troubleshooting network fault

Deploying printer

Ample knowledge in Windows Xp \win7\win8\win10\ 2003 Server\2008 Server\2012 \2016Server\Linux Server, samba, Ubuntu, Mac os

Extensive Experience in Help Desk Management.

Working Experience

ECCO-GULF (Qatar Rail)

Designation: System Administrator

Period: Sep-2018 to Up to now.

Job Description:

Managing Domain controller -2016

configuring Active directory and Group Policy

Managing and configuring Hyper-V server

Managing and configuring VMware Esxi-6.5

Managing and configuring Fort iGATE Firewall

Managing and configuring Sophos Firewall

Managing and configuring EMC backup

Managing and configuring Veritas Backup-Exec

Managing and configuring Veritas DLO Backup

Managing and configuring Symantec Endpoint Protection

Managing Vocalcom contact center system

Managing Microsoft CRM

Help Desk Management


First Trend Qatar

Designation: IT Administrator

Period: April 2017 to August 2018

Job Description:

Managing both First Trend (Marina Home) and Onex Group ERP and point of sales systems

Installing Managing and configuring Domain controller and new child domain in branch wise

Managing Active Directory user accounts, configuration of Group policy

Administer and maintain systems support for software, hardware and servers test, troubleshoot, diagnose, and resolve all problems.

Installing and configuring of Hyper V and Virtual Machine

Creating and managing user mailbox in Exchange 2013

Maintaining up to date Antivirus levels on all Pc company wide.

Managing and monitoring of backups in multiple locations.

Follow documented processes i.e. implementing change control procedures. Liaising & meeting with external suppliers of IT services.

Configure deploy and maintain infrastructure hardware

Producing reports for senior managers.

Installing and integrating new server hardware and applications

Troubleshooting technical problems and implementing solutions.

Purchasing of IT Equipment and software in line within agreed budgets. Supporting a multi-site IT infrastructure

Responsible for the fast and accurate troubleshooting of reported faults. Providing technical support via helpdesk systems for a wide range of internal & external applications.

Training and educating users on using equipment, systems/tools and applications, where this is related to reducing callout rates and increasing efficiency.


Company: Solutions Middle East.

Designation: System Engineer

Period: December 2015 to 2017 January

Job Description:

Configuring and Managing 2012 R2 domain controller

Creating and assigning Group policy

Installing and configuring Right Fax Server

Migrating Right Fax server from old version to new version

Managing and configuring Exchange server

Managing MacAfee NGFW

Managing system center DPM server 2012

Managing WSUS server

Integrating Right Fax servers with other Application

Provide onsite and remote support for daily breakdown calls by identifying the problem and reviewing related information to implement appropriate solutions

Documenting project installations by compiling, categorizing and processing pertinent data records

Managing and Troubleshooting escalated issue from other engineers

Advise on integration of all technical aspects for product


Company: -

Khalid Cement Industries Complex W.L.L, Qatar

Designation: System Administrator

Period: February 2010 to 2015 May

Job Description:

Install and Managing Domain controller (windows server 2012 R2,2008 R2)

Installing and Managing TrendMicro Antivirus Server

Managing Nas server (windows 2008 R2)

Managing firewall (pfsense)

Managing Samba file server

Managing key scan server

Install and first level support EPCOR ERP system

Installing and configure SQL

Well versed in Implementing, Managing and Maintaining a Microsoft windows server 2003,2008 network infrastructure including Active directory, group policy DNS, DHCP, IP Addressing, installing and configuring file and print servers.

Protecting Network data, monitoring network performance management and optimization. Filtering user’s rights according to their need. Implementing Login security, File system

Secures network by developing network access, monitoring, control, and evaluation; maintaining documentation.

Troubleshooting and maintaining HP, DELL Servers (Power Edge 2950 2850, Servers), Laptops, Desktop, printers etc.

Securing network resources with shared folder permissions, Implementing file security

Following database backup every day

Installing and configuring CCTV surveillance, IP camera and Access Control

Supporting printer related issues (Network printer and Plotters)

Excellent troubleshooting skills in complex software and hardware problems

Virus Protection and Eradication

Active Directory users and groups management

Updating servers with latest service packs and hot fixes,

Planned routine repairs and/or system upgrades


Wheels Lanka Trading (Pvt) Ltd - (Srilanka)

Designation: IT Executive

Period: From: March 2005 T0: 2009

Job Description

Managing system and server, Symantec antivirus and Auto Wheel (ERP) System products.

Implementing and administration Active Directory services, replication, Trust Relationship and enforcing domain wide Group policies.

Implementing & Managing Mailer Daemon, ISA Server 2004 & ISA Server 2000

Installing, Configuring & Troubleshooting Windows 2003 Servers.

Handling Computer Related Problems in multiple subsidiary offices of Wheels Lanka Group located all over Sri Lanka.

Bridged wireless networks with Multiple Wireless and Wired Connections.

Protecting Network with Internal and External Firewall (Mono firewall).

Check for day to day Security Issues with Audit Logs and Update with the Latest Security Patch

Maintain system watch for security related changes in operating systems, hardware and software.

Continually improve the security, performance and scalability of our system

Day-to-day management of Remote Sites using Remote Desktop Connections, Terminal Server Client & VNC

Supporting printer related issues (Network printer and Print server)

Configured Wireless Routers & ADSL Routers.

In case of links going down taking necessary action to coordinate with the existing Service Provider for restoration of the same [internet/WAN] on priority.

Previous: -

Company: Pc Net Technology

Designation: Hardware Technician


From: 2002 September to: February 2005

Job Description: -

Computer assembling and maintenance.

Installing and Configuring Operating Systems

Installing and Configuring New Hardware and Software

Configured Wireless Routers & ADSL Routers

Implementation, configuration and maintenance of servers.

Troubleshooting hardware and software problems.

Installing and configuring the peripherals, components and drivers

Reference available upon request

I do hereby certify that the information given above are true and correct to the best of my knowledge.


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