Desktop Support Customer Service

Alicia M

Hernando, MS *****

****************@*****.***

734-***-****

Hard working, Dedicated, Quick Learner. I strive to be the best even after being an at home mom most of

my life. I am to be the best at what I do and go above and beyond what is needed to excel in my career.

Authorized to work in the US for any employer

Work Experience

Tech Support Specialist

OneSupport - Belleville, MI

October 2018 to November 2019

Remote Tech Support Specialist

Tech Support

Comcast - Ann Arbor, MI

June 2007 to November 2007

Tech Support

Sales

Education

GED

Renaissance Alternative School - Howell, MI

Skills

• SATISFACTION

• PROBLEM SOLVING

• TEAM PLAYER

• Tech Support

• Service Desk

• Help Desk

• Desktop Support

• Customer Service

• Call Center

Additional Information

SKILLS

Complaint resolution Customer satisfaction Leadership Positive attitude Product upselling Clear oral and written communication

Revenue Growth Problem solving Team player

Contact this candidate