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Customer Account

Chennai, Tamil Nadu, India
35000-40000 per,onth
March 12, 2020

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DILLI KUMAR.P Mobile: 984**-*****

Possessing expertise across a broader spectrum of finance and banking, aspiring a role which would benefit the organization and self to the complete potential.

Company : Royal Bank of Scotland Business services private limited

Designation : Senior Associate

Duration : 9 years 5 months (From 28th June 2010 to till date)

Team : : Business Banking Accounts Opening

Role : Senior Analyst in KYC and KYB corporate account opening

Accounts Opening – KYC

Account Opening Team which deals with corporate account opening. Mainly focusing on corporate business banking.

Checks company’s information and opens account based on their needs

Review client documents including organizational documents for entities to ensure proper account set up and all required signatures have been obtained.

Ensure necessary checks and documents confirming the customer’s identity and address accounts get opened.

Use of primary and secondary sources to obtain key client information.

Performing period reviews for the clients according to the Risk Ratings.

Checking duplicate accounts and performs account closure.

Determining the ultimate beneficial owners and perform due diligence checks.

Ensure new accounts comply with all jurisdictional laws, regulations and firm policies.

Check the document provided is legal documents to accept for identification and address verification purpose.

Detecting suspicious activity and detecting activity of suspicious persons like continuous deposits and getting high loans and overdrafts.

Perform searches on individuals and entities using external/Internal application. (VPT, Google Check)

To ensure all reporting timelines are met as per agreed Turnaround time.

Publishing centre-wise reports on accuracy to the management.

Review feedback fo the process and managers on regular basis.

Senior Analyst

Establishing and maintaining the operation’s Quality.

Validating documents for customer requests like name change, product change.

KYC checks for individuals (Table A & Table B)

KYB checks for business account ( Source of funds and Source of wealth)

Handling customer request and completing the targets within agreed SLA.

Adhere to compliance policies and delivering the quality service to customers

Conducting training and preparing questions for Knowledge Assessment Test

Preparing monthly MI packs and Deep dive reports to operation management and accuracy trend pack for top level management.

Review feedback of process and prepare Quarterly & Monthly Business review reports for management discussion.

Adding more value to business by providing various reports analysis on training need analysis, resource analysis, etc by using basic RCPS tools.

Won the Excellence Award for effective handling of the process.

Recognized for efficiency related work-outs in process.

Won 4 times spot Ovation for handling contingency in process.

Company Name

Job Title & Period


Areas Handle

Scope International Pvt Ltd


Aug-06 to Jun-08

Consumer Banking India non officials

Accounts maintenance India credit cards operation

Fullerton India Credit Company Ltd.(Outsourced by Vertex Solutions)

Team Leader

Jul-08 to Mar-10

Core Department

Handling customer Post Dated

Cheque & ECS presentation. Reconciliation of CMS Partner. Bounce MIS for Daily/monthly, CMS partner branch wise

B.A (Economics) Annamalai University

Energetic, Positive, and Self-motivated.

Enthusiastic, Creative and willing to assume increased responsibility.

Ability to adapt quickly to challenges and changing environments.

Date of Birth : 04-11-1977

Pass port details. : U2098173

Father’s Name : S.Palani

Marital Status : Married

Permanent Address : 43 Kamarajar Salai, Jain’s Green Garden, FO-1, Block-3,

Kodungaiyur, Chennai – 600118.

Hobbies : Listening to Music and Watching Cricket

Languages known: English. Tamil


I hereby declare that the above mentioned details are true to the best of my knowledge.

Date: Yours truly,

Place: Chennai (Dilli Kumar .P)



Roles &Responsibilities:

Rewards & Recognition:


Professional and Academic Qualification:

Personal Skills:

Personal Details

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