RESUME
S.PREM *********@*****.***
Ph:+91-988*******,904-***-****
OBJECTIVE
Intend to work in a corporate environment with dedicated people and work as a key player in the company and to learn and implement more innovative skills and grow as the company grows.
QUALIFICATION
Doing MBA (Marketing) -
M. A. Public Administration
ADDITIONAL QUALIFICATION
*D. R. D. M. S in Computer Software.
*D. C. A. (Diploma Computer Application)
WORKING EXPERIENCE
Organization : Digital Age Retail Pvt Ltd
Designation : Store Manager
Duration : Oct 26-19 to till now
Responsible for store staff Recruiting, training, Coaching, orienting and motivating employees.
Managed merchandise levels and store appearance Visual Display Arrangement.
Created and maintained team relationships.
Directed all activities required to achieve store sales, targets, goals.
Proper process of inward & outward of stock.
Responsibility for Security and Cleanliness of the store.
Ensure efficient handling of customers and maintaining high service standards.
Maintaining the ambience of the store as per the company standards
Organization : Pothys boutique pvt ltd
Designation : Floor Manager
Duration : 15-8-2012 to till 27-08-2019
Roles& Responsibility
Sales and Retailing.
Created and maintained team relationships.
Comparison report last month and last year trending analysis report monitored
Training and Development of SalesTeam.
Managing sales team of 9 people and monitoring their performance relating to Sales and targets.
Team Management.
Provide direction, motivation and training to sales team for ensuring optimum performance.
Responsible for recruiting, mentoring & training front line Sales Officers.
Stock Reconciliation.
Billings Customer Handling Accounts, Inventory Management.
Complaint handling.
Organization : Mega Mart(A group of Aravind Retail ltd)
Designation : store manager
Duration : 2009 Apr to 2012 July
Roles Responsibility
Responsible for overseeing the Entire Store Operations.
Maintaining Daily Mirror.
Responsible for store staff Recruiting, training, Coaching, orienting and motivating employees.
Managed merchandise levels and store appearance Visual Display Arrangement.
Created and maintained team relationships.
Directed all activities required to achieve store sales, targets, goals.
Proper process of inward & outward of stock.
Following up with the transportation department and company.
Responsibility for Security and Cleanliness of the store.
Ensure efficient handling of customers and maintaining high service standards.
Maintaining the ambience of the store as per the company standards.
Organization : Europa Group
Designation : Store Manager
Duration : From Nov 2004 to 2009 march.
Job Functions
Handling supervisor staffs& security
Store visual merchandising display
Staffs in&out time monitored every day
Daily basis count correction and periodically physical stock verification
New product launching awareness
Competitor’s bench mark every week monitored
Comparison report last month and last year trending analysis report monitored
No of footfalls and nob monitored weekly reviewed in weekly meeting
Organization : Shoppersstop Ltd
Designation : Customer Support Executive
Duration : From Jan 2001 to Oct 2004
Roles Responsibilities
Provide support in the bench marking of key business processes and KPIs through sharing and adoption of best practices.
Maintain a positive customer-centric attitude towards service initiatives and continuous improvement.
Personal Details
Name : S. Prem
Father’s Name : A. Sridharan
Date of Birth : 24.03.1977
Gender : Male
Language Known : Malayalam, English, Tamil
Declaration
I hereby declare that the information given above are true and correct to best of my knowledge.
Place : Chennai SIGNATURE
Date : (S. PREM)