Andre J. Avelino Paniagua
**** ****. #* ****. ********, Apto. 1521
Bayamón, PR 00959-7304
An opportunity to provide my services to a dynamic company while maximizing potential gained from education and experience in the field of information and networking technologies.
Platforms: Linux (Red Hat, Ubuntu, Debian), Unix (Solaris, AIX, HP-UX), Mac OSX
Hypervisors/Cloud: AWS, KVM, Xen, ESXi, Hyper-V
Databases: MySQL, PostgreSQL, MongoDB
Tools/Services: Ansible, Git, Mercurial, Apache, Nginx, Zephyr
Image Metrics, San Juan, PR 07/2019-Present
-Assist in maintaining and developing in-house CI/Build tool.
-Develop and maintain AWS Lambda scripts to facilitate operations, such as database backup scripts.
-Develop and maintain Mocha unit tests for in-house software/tools.
-Develop and maintain software licensing tools in NodeJS.
-Develop and maintain GIMP extensions for in-house projects in Python.
-Leverage tools such as BitBucket, AWS, Zephyr, among others for DevOps tooling.
DXC, Isabela, PR 11/2016 - 07/2019
UNIX Systems Administrator
-Manage user and system accounts.
-Monitor disk usage and managed space allocation utilizing LVM.
-Design Ansible playbooks and scripts for automation and configuration management.
-Perform server builds of physical and virtual servers, leveraging Kickstart and Ansible playbooks.
-Created simple Azure AD user accounts with basic functions.
-Used SCM system (GitLab) to manage and maintain code for scripts and Ansible playbooks.
-Create, modify and utilize Python and Bash scripts to automate repetitive tasks.
-Monitor server statuses utilizing CA Spectrum tool.
-Monitor and troubleshoot backup of UNIX systems utilizing Veritas NetBackup and Avamar tools.
-Perform Change Controls when performing application installations and upgrades.
-Perform Root Cause Analyses of multiple incidents.
-Work alongside team members coordinating and implementing patches.
-Monitor and troubleshoot all types of Unix OS issues, including NFS, Samba, clustering, networking issues.
-Monitor and troubleshoot hardware issues relating to hard drives, memory, and system boards.
Molina Healthcare, San Juan, PR 02/2015 – 10/2016
Desktop Support II
-Provided general support to end users, including hardware, software, phone, and printing issues.
-Installed, configured, and supported desktops, laptops, virtual workstations, mobile phones, and miscellaneous devices.
-Installed, configured, and supported printers, scanners, faxes, and miscellaneous peripherals.
-Tracked, maintained, and managed IT assets.
-Created, modified, and maintained training guides and knowledge base solutions.
-Evaluated, designed, and implemented new systems, hardware, software, and Python and Powershell scripts that increase productivity and business operations
-Created and submitted Check Requests for IT-related billing.
Blu Caribe, Dorado, PR 04/2013 – 01/2015
MIS Support Specialist
-Provide general IT support and maintain network, security, backup, and storage infrastructure running efficiently within an enterprise environment.
-Provide direct support to individual users, remotely or locally for various, general computer problems, including issues regarding hardware, software, telephone, networking, printing, e-mail, system performance, etc.
-Create and implement Python and Powershell scripts to improve, optimize, and automate system administration tasks.
-Maintain, troubleshoot, and optimize small Windows domains implementing Active Directory, IIS Web Server, MS Exchange, DNS, DHCP, File server, Print server, and SQL server.
-Configure and maintain backups of physical and virtual servers.
-Maintain and troubleshoot VPN service using FortiGate products.
-Maintain and troubleshoot VOIP telephone administration system.
-Maintain and troubleshoot enterprise Blackberry and Android phones for employees.
-Provide support for specialized, FDA-regulated and compliant laboratory computer systems according to specific guidelines.
-Deployed and maintained private Linux-based VPS for cloud-storage service.
Claro, Guaynabo, PR 08/2012 – 12/2012
Jr. System Administrator (Intern)
-Collaborated alongside senior system administrators and developers in various Linux/Unix-based software deployments and migrations.
-Deployed various RHEL and CentOS development, test, and QA servers.
-Contributed technical consultation for Sr. systems administrators on day-to-day tasks, such as scripting, deployment methods, and tools.
-Served as integral member of team of system administrators, senior developers, and consultants in the planning and implementation of a more streamlined server environment dedicated to achieving a more efficient development cycle to fit budget needs.
B.S., Computer/Networking Systems Installation and Repair (2012)
Interamerican University of Puerto Rico, Bayamón, PR
Red Hat Certified System Administrator, October 2013
CompTIA A+, June 2004.
-English (Fluent: Reading, writing, and speaking)
-Spanish (Fluent: Reading, writing, and speaking)