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Pharmacy Customer Service

Location:
Calgary, AB, Canada
Posted:
March 11, 2020

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Resume:

Hala Shokry

Calgary – 437-***-**** – adb9at@r.postjobfree.com

Experienced pharmacist with 6 years of experience delivering high-quality pharmaceutical care in different settings. Combine clinical skills with proven ability to grow pharmacy revenues, research, prepare and dispense medications and other pharmaceuticals according to professional standards and legal requirements.

Work Experience:

Pharmacist

Shoppers drug mart, Richmond Hill, ON

January 2020 – Feb 2020

Pharmacy Intern OCP PACE

Pharm assist pharmacy, Richmond Hill, ON

Nov 2019 – Dec 2019

Counseling patients, filling prescriptions and answering doctors’ inquires.

Labeling, preparing and checking prescriptions.

Resolving customer issues and accepting payments.

Filling patient’s profiles and entering new prescriptions.

Preparing bulk medications and checking prepared Blister packs

Dealing and resolving insurance issues

Pharmacy Student (Volunteering)

Shoppers Drug Mart, Richmond Hill, ON

Sep 2019 – Oct 2019

• Receive, enter and fill new and/or refilled prescriptions accurately and efficiently

• Receiving, verifying invoices and ordering supplies using established inventory levels.

• Receiving, stocking & pricing over-the-counter medications and products.

Pharmacy assistant

York care Pharmacy, Richmond Hill, ON

Nov 2018 – Jun 2019

• Receive, enter and fill new and/or refilled prescriptions accurately and efficiently

• Receiving, verifying invoices and ordering supplies using established inventory levels.

• Receiving, stocking & pricing over-the-counter medications and products.

• Counting and transferring medications from stock bottles to vials using aseptic techniques.

• Answer and respond to telephone questions or direct these calls appropriately.

• Preparing minor compounds, mixtures and preparing Methadone doses.

• Preparing blister packs.

Community Pharmacist

2010- 2015

Counseling patients, filling prescriptions and answering doctors’ inquires.

Labeling, preparing and checking prescriptions.

Resolving customer issues and accepting payments.

Filling patient’s profiles and entering new prescriptions.

Preparing bulk medications

Dealing with the insurance issues

Education:

Registered Pharmacist with Alberta College of Pharmacy Licensee number 16381

Post Graduate Diploma in Clinical Pharmacy

Bachelor Degree in Pharmaceutical sciences (2008). Courses and certificates:

- Injection certificate, first aid and CPR training.

- Advanced travel health services.

- Can COPD starts with one`s genes.

- CVD risk assessment and the role of pharmacist.

- Caregiver friendly pharmacy training course.

- Clozapine: Revising the gold standard

- Contraception Update and refresher course.

- Generic drug and addressing common patient concerns.

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References are furnished upon request



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