Sales Service Representative

Muhammad Daniyal Khan

** ********** ******, ********, ** L7A 4B1

Cell Phone: 647-***-**** Email: *******@**.*****.** Skills

● Strong ability to contextualize interventions and translate successful experiences from one setting to another with minimal training

● Strong communication skills (written and oral) in different languages including English, Urdu, Punjabi, Arabic and Hindi

● Experienced in public relations, rapport building, coordination, collaboration and team-work

● Proficient in computing such as MS Office and internet functions

● Quantitative/ Analytical

● Strong Work Ethic, Team Worker & Punctual

● Problem solving

● Interpersonal

Education:

Sept 2016 – June 2017 High School – Grade 12

Fletchers Meadow SS, Brampton, Canada

Obtained OSSD from Fletchers

Jan 2018 - Present York University

B.A. Business Economics

Experience:

Sept 2016 – Feb 2017 Splash Fashion, Lahore, Pakistan - Sales Associate

● Provided outstanding customer satisfaction with speedy checkouts for over 100 customers daily.

● Exceeded daily sales goals regularly, by implementing strong upselling techniques.

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● Improved co worker attitude by exemplifying strong personality traits and positive encouragement.

Apr 2017 – Sept 2018 Tim Hortons, Brampton, Canada - Team Member

● Operated the drive-through window and sales register quickly and efficiently.

● Consistently provided friendly guest service and heartfelt hospitality.

● Diligently restocked workstations and display cases.

● Performed all position responsibilities accurately and in a timely manner.

● Reported to each shift on time and ready to work.

● Prepared all food orders within a 2-3 minute time frame.

● Unloaded delivery truck and promptly restocked store at a timely manner. Sept 2018 - Mar 2019 Mr & Mrs Dry Cleaners, Toronto - Customer Service Representative

● Responsible for dry cleaning, wet cleaning garments and household items.

● Inspected all garments and household items for stains and removed them.

● Ensured finishing equipment was working properly and well maintained.

● Managed the cash register and ensured cash accuracy.

● Took down orders and entered them into the computer.

● Tagged garments and organized them accordingly.

● Reported to each shift on time and ready to work. May 2019 - Aug 2019 Hudson Bay Yorkdale, Toronto - Fragrance Advisor

● Executed the appropriate selling behaviors consistently to achieve results.

● Built my client base through establishing and maintaining strong customer relationships.

● Leveraged Product Knowledge as a differentiating factor in the service experience.

● Understood the competitive market and was aware of the trends and new products.

● Assisted in the execution of special events, seasonal gift with purchase and holiday programs.

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Sept 2019 - Jan 2020 Xpand Shoelaces Kiosk, Vaughan Mills - Customer Associate

● Provided outstanding customer satisfaction with speedy checkouts

● Exceeded daily sales goals regularly, by implementing strong upselling techniques.

● Improved co worker attitude by exemplifying strong personality traits and positive encouragement.

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