Front Office Executive
Resume:
CURRICULAM – VITAE
A.GULNAZ BEGUM
Narayana Maistry 1st Street,
Villivakkam, Chennai - 49
Mobile: 994*******
OBJECTIVE:-
To attain a challenging position in a reputed organization that would help enhance my experience and also contribute to organizational growth.
EDUCATIONAL QUALIFICATION:-
BA English Literature
Brief Summary
Nov 2019 – Till Date VVD & SONS PVT LTD
Executive – Administration
Manning the telephone board, answering the incoming calls and transfer the same to the concern staffs.
Handling Travel Desk –Air tickets, Train tickets Online, Coordinating with Agents for Cab booking, Visa processing.
Liaison with the printer in printing the business card, ID cards, envelopes, letter heads etc and ensure the required inventory of the same is maintained and updated.
Verifying Invoices of Hotel/Cab/Travel ticket and other vendor bills, raising P.O in SAP & forwarded it to accounts department.
Records Maintenance – Vendor Log, AMC Files, Club / Airline / Membership Data.
Maintaining of General Infrastructure.
Maintaining Office expense and Petty cash.
Handling Housekeeping & Facility services (Optimization of Sub staff) / Administrative work.
Facilitating, Assisting Executive Director in their official work.
Supporting HR in sourcing, screening, scheduling interviews and follow ups with the candidates.
Handling Pre & Post recruitment functions like Jointing Formalities, Induction, Training, Probation confirmation & issue of increment letter.
Aug 2015 – May 2018 ELTECH APPLIANCES PVT LTD
Executive – Administration
Monitoring the housekeeping and office facility management.
Maintaining inventory of stationery stock and disbursement to staff.
Maintaining office expenses and petty cash.
Supporting VP in drafting correspondences and travel itinerary.
Maintaining sales MIS and supporting sales team with other reports.
Processing various vendor bills.
Maintaining office attendance and supporting HR in payroll processing.
Supporting HR in sourcing Junior level profiles from Job portals
Screening and speaking to the screened candidates, Scheduling interviews, regular follow up with the candidates till they join.
Maintaining daily tracker of the submission and Interview schedules.
Nov 2012 – Aug 2015 AACHI MASLA FOODS PVT LTD
Executive - Front Office Administration
(Promoted as Secretary – Executive Director in the month of Nov 2014)
Manning the telephone board, answering the incoming calls and transfer the same to the concern staffs.
Answering customer queries and forwarding Distributor enquiry forms and facilitating the dealer regarding product availability and contacting the concerned ASM.
Handling of Product complaints, register the same in the complaint form and forward the same to the concerned department.
Preparations of Purchase Order for various plants (Aachi Spices / R.O plant / Water plant / Raagi Plant).
Handling Travel Desk, Coordinating with the travel agent, booking tickets and hotel accommodation requested by staff for outstation official visits.
Facilitate in assisting the Executive Directors in their work.
Liaison with the printer in printing the business card, ID cards, envelopes, letter heads etc and ensure the required inventory of the same is maintained and updated.
Verifying Invoices of Hotel/Cab/Travel ticket & forwarded it to accounts department.
Coordinating with Advertising agents for Ad Publication.
Overseeing Housekeeping / Administrative work.
Secretary – Executive Director
Fixing Appointments and scheduling the program
Sales Coordination
Monitoring the Sales target Reports
Market visit reports
Sept 2010 - May 2012: COASTAL ENERGY PVT LTD
Front Office Executive
Manning the telephone board, answering the incoming calls and transfer the same and connecting outgoing calls requested by the staffs, taking messages and scheduling appointments.
Handling Travel Desk, Coordinating with the travel agent, booking tickets and hotel accommodation requested by staff for outstation official visits.
Coordinate with cab service providers and book cab for official visits requested by staff.
Source travel agents and hotels offering competitive corporate rates, negotiate the rates offered, facilitate in signing the contract and renew the same on expiry.
Liaison with the printer in printing the business card, envelopes, letter heads etc and ensure the required inventory of the same is maintained and updated.
Offer secretarial support to the director in booking the hotel, ticket and processing the bills reimbursement.
Verifying Invoices of Hotel/Cab/Travel ticket & forwarded it to accounts department.
Sep 2009 – Aug 2010: PNB TECHWAVES
Front Office Executive
Registering incoming & outgoing calls and following it up.
Responding to the mails of the dealers and customers.
Maintaining petty cash for overall daily activities.
Booking Travel Tickets & Hotel Room as per the Schedule.
Maintaining Incoming & Outgoing Courier register, Attendance Register.
Jan 2004 – Mar 2008: SAMSONITE TRAVEL WORLD
Showroom Sales In charge
Supervising a team of 5 Members (2 Sales Exe, 2 Delivery boys & a Office boy) in a Showroom.
Maintaining stocks by checking on daily sales movement to fulfill the customer satisfaction.
Providing good services to the customer which enhances our sales to boom every month.
Corresponding to mails from local dealers, customers and M.D, on daily basis.
Achieving target every month by building up the confidence level to the team and remanded with Incentives.
Feb 2001 – July 2003: IN WAVOO REALTY & COMPANY
Receptionist
Registering incoming & outgoing calls and following it up.
Responding to the mails of the dealers and customers.
Maintaining petty cash for overall daily activities.
Updating related information to the superiors for follow up.
Keep all visitors records and visitor cards, and enter all visitors’ records in the computer system
PERSONAL DETAILS:-
Name : A.GULNAZ BEGUM
Husband Name : S.MOHAMED ESA
Date of Birth : 03/01/1980
E-mail : *************@*****.***
Languages Known : English, Hindi and Tamil.
Computer Proficiency : Diploma in Computer Applications
Other Qualifications : Passed lower grade in typing
Hobbies : Net surfing, Drawing, Mehandi
Designing.
Strength : Positive Attitute
Place: Chennai
Date: (A.GULNAZ BEGUM)
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