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Customer Service Operator

Location:
Strathroy, ON, Canada
Salary:
22
Posted:
March 10, 2020

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Resume:

PROFILE

Experienced in supply chain and logistics, with extensive experience in business operations, customer service, logistics and quality control, possessing excellent communications skills, and is accustomed to meeting deadlines and resolving issues is seeking to exceed customers’ satisfaction and company’s profitability.

HIGHLIGHTS OF QUALIFICATIONS AND EXPERIENCE

Experienced and highly proficient in shipping and receiving operations, including:

oMaintained inventory by identifying, labeling, and placing materials and supplies in stock; recording location of inventory.

oLocated materials and supplies by pulling and verifying materials and supplies listed on production orders.

oIncreased efficiency by organizing layout of stockroom

oEnsured order accuracy through verification of shipment against waybills

oImproved quality assurance by adjusting purchase order quantities to match invoices and shipping documentation

oIncreased customer satisfaction by contacting suppliers to obtain return goods authorization numbers

o7+ years working in business operations, supply chain and logistics and quality control and audit

oWorked well in deadline-driven environments; diligently meets tight deadlines

oProven analytical problem solver; pays attention to fine details

oApplies excellent interpersonal skills to communicate effectively with clients and colleagues

oStrong knowledge of MS Office (Word, Excel, Outlook, Power Point) and SAP

oForklift driving skills and experience.

oFluently bilingual in both English and French

RELEVANT EXPERIENCE

Material Handler

London Machinery Inc., London, ON,Canada 2019

Packaging and Shipping 2018

HCL Logistics, London, ON

Supply Chain and Logistics, Shipping and Receiving

(4 months of Internship) 2018

Windsor Factory Supply, London, ON

Production and packaging officer 2017

P&G Manufacturing Company, London ON

EDUCATION & CERTIFICATIONS

Forklift Truck Operator Licences (Class I, III & Hoist) 2019

Diploma in Business management 2018

triOS College, London, ON, Canada

Bachelor of Art in Banking and Economic Development 2010

Uganda Martyrs University, Kampala, Uganda



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