Mariane Cunha

Logistics analyst

Brazilian

Work experience:

Spot Educação – Logistics analyst, Rio de Janeiro

June 2014 – August 2019

Responsibilities included:

● Production and on time delivery of educational material to both B2B and B2C clients throughout Brazil, significantly reducing delivery times and increasing customer satisfaction.

● Reverse logistics of discontinued titles and surplus material

● Negotiating with suppliers

● Keeping track of Service Level Agreements and solving any issues with delays or order discrepancies

● Inventory control, reducing inventory loss to record lows

● Mapping and designing operational processes

● Leading the migration of the company’s main inventory and distribution center, which involved specifying system requirements for the integration of the WMS software

● Launching and improving the virtual store for B2B and B2C clients

● Managing a team of four direct reports and training sales clerks of more than 50 different branches.

Cultura Inglesa - RJ, DF, GO, ES e RS – Front office and sales assistant, Rio de Janeiro September 2009 – June 2014

Responsibilities included:

● Attending questions and demands of students and their guardians

● Creating monthly reports of corporate students

● Verifying teacher s monthly payments

● Selling the English course and the educational material to prospective students

● Keeping track of and collecting monthly payments of defaulting students Academic background:

Universidade Veiga de Almeida

Graduated in 2018 – Master of Business Administration, MBA in Project management Estácio

Graduated in 2015 - Bachelor of Business Administration Technical School Silva e Souza Técnico

Graduated in 2007 – Information Technology

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