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Customer Service Representative

Location:
Santiago, Isabela, Philippines
Posted:
March 10, 2020

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Resume:

Christian Jo Abando

Bachelor of Science in Information Technology

University of La Salette

+63-997******* adb8fz@r.postjobfree.com

Objective:

To secure a responsible career opportunity to fully utilize my training and skills, while making a significant contribution to the success of the company.

Experience

Dec 2017 - Jul 2018

(6 months)

Technical Support Representative (CSR)

Sitel Baguio

Account Handled:

-MyNetFone (Australian Tel-Co Company)

May 2017 - Jul 2017

(3 months)

Customer Service Representative (CSR)

Teleperformance

Industry Telecommunication

Specialization Customer Service

Role Others

Position Level Fresh Grad / < 1 Year Experienced Employee Accounts Handled:

- Florist Transworld Delivery

>Sales and Customer Support

- Sprint (Premium Account - Billing)

> Supports customers with mobile postpaid plan subscription Nov 2016 - Feb 2017

(4 months)

Technical Support Representative

TELUS International Philippines, Inc.

Industry Call Center / IT-Enabled Services / BPO

Specialization Personal Care/Beauty/Fitness Service Role Others

Position Level Fresh Grad / < 1 Year Experienced Employee Account: Fitbit (wearable fitness tracker)

-Support technical and customer account related issues . Jul 2016 - Oct 2016

(4 months)

Technical Support Representative

Convergys Philippines Services Corporation

Industry Call Center / IT-Enabled Services / BPO

Specialization IT/Computer - Network/System/Database Admin Role Others

Position Level Fresh Grad / < 1 Year Experienced Employee Account: AT&T U-verse

AEG Care Group

-Support and troubleshooting for:

Internet TV(IPTV)

High-speed Internet Access(HSIA)

and Internet Phone(CvoIP)

Mar 2016 - Apr 2016

(2 months)

Technical Support Representative

Harte Hanks Philippines Inc.

Industry Call Center / IT-Enabled Services / BPO

Specialization IT/Computer - Software

Role Others

Position Level Fresh Grad / < 1 Year Experienced Employee Project-based

Account: WWE Network

Support: Multiple platforms and devices that can be used to access WWE Network contents.

->Computers: Windows and Mac OS platforms

->Smartphones: Android and Apple devices

->Smart TV's and Roku Devices

->Gaming consoles: PS3, PS4, XBOX

Apr 2013 - Feb 2016

(2 years 11 months)

Musician

Christ's Commission Fellowship Santiago Cagayan Valley, Philippines Industry Entertainment / Media

Specialization Entertainment/Performing Arts

Role Musician

Position Level Non-Executive

I've been a member of Christ's Commission Fellowship Santiago (Santiago City, Isabela) -- a satellite church, which its main (CCF Center) is at Frontera Verde, Ortigas Avenue corner C5, Pasig -- Exalt Team (Music Ministry) for more than 2 years and later on became the teams music director. We provide excellent praise and worship experience of our church's congregation that holds a vital factor for them in preparation of their hearts and minds to focus, be sensitive, comprehend, and apply every learning from the message of every preachings. Jul 2009 - Aug 2013

(4 years 2 months)

Instructor

FWF Music School & Computer Tutorial

Industry Education

Specialization Education

Role Lecturer

Position Level 1-4 Years Experienced Employee

I worked at this institution teaching music and computer skills for years. As my first work experience, I developed my skills how to handle things sensitively, organized, and even do well under pressure as the job is requiring.

Education

Mar 2018 University of La Salette

Bachelor's/College Degree in Computer Science/Information Technology Philippines

Mar 2010 School of Our Lady of Atocha

High School Diploma in High School Academics Philippines CGPA 88.0 / 100.0

Skills

Advanced Multimedia, Music, Teaching Skills

Intermediate Programming, Multi-tasking, Leadership Skills About Me

Gender Male

Age 25 years old

Telephone Number +63-997*******

Address Block 19 Lot 21, Munsayac Subd., Brgy. Antonino, Alicia, Isabela Nationality Filipino



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