Laundry supervisor
Resume:
Mohammad
Matloob
LAUNDRY SUPERVISOR
Career Highlights
Over 21 years of qualitative experience in operations of Laundry.
Monitoring the overall operations and management of all the laundry department
Investigate resolves customer complaints of unsatisfactory work or bundle shortage
Supervise coordinates activities of workers engaged in receiving, marking, washing, and ironing clothes or linen in laundry.
Guide the staff for handling daily laundry requests and special requests
Responsible for ensuring that working stock is always in hand in advance & communicate with the Main Store to avoid any disrupt in the daily operation.
Train new employees for operating various equipment used in the laundry
Coordinate with Laundry Manager or Housekeeping Manager for performance appraisal of employees
Work Experience
20-Dec-2016 – 31-Jan-2020 – Laundry Supervisor, Abu Dhabi National Hotel Compass – Das Island
Role Responsibilities
Monitoring the overall operations and management of all the laundry department
Investigate resolves customer complaints of unsatisfactory work or bundle shortage
Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery
Responsible for proper station rotation during the day
Observe operation of machines equipment to detect possible malfunctions
Supervise coordinates activities of workers engaged in receiving, marking, washing, and ironing clothes or linen in laundry
30 Apr 2014 to 30 Apr 2016 – Laundry Supervisor, Sultan Taboos Hospitals - Oman
Role Responsibilities
Successfully handling day to day functioning of the outlet in regard to staffing customer services and quality
Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery
Inspects all linen before it leaves the Laundry
Responsible for Laundry associate morale, absenteeism and daily production
Responsible for proper station rotation during the day
Responsible for communication with Housekeeping Assistant, Room Service Manager, Restaurant Manager, Banquet Manager for all daily specials and weekly/monthly requirements
08 Dec 2011 to 31 Jan 2014 – Laundry Supervisor, Concorde Hotel –
Doha
Role Responsibilities
Monitoring the overall operations and management of all the laundry department
Investigate resolves customer complaints of unsatisfactory work or bundle shortage
Responsible for proper station rotation during the day
Inspects all linen before it leaves the Laundry
Inspect articles for defining methods of specific cleaning requirements
08 Dec 2011 to 31 Jan 2014 – Laundry Supervisor, Concorde Hotel –
Doha
Role Responsibilities
Monitoring the overall operations and management of all the laundry department
Investigate resolves customer complaints of unsatisfactory work or bundle shortage
Responsible for proper station rotation during the day
Inspects all linen before it leaves the Laundry
Inspect articles for defining methods of specific cleaning requirements
18 Nov 2003 to 01 Dec 2011– Laundry Supervisor, The Royal Palace –
Jordan
Role Responsibilities
Administered the complete operations in the outlet
Taking care of their Majesty and family cloths worked as an opening team
Actively involved in preparing and generating various report
Always Maintained the best service, at maximum work efficiency and at the highest level of quality
Investigate resolves customer complaints of unsatisfactory work or bundle
03 Dec 2002 to 02 Apr 2003– Laundry Supervisor, Al Wazan – Kuwait
Role Responsibilities
Handling the complete functioning of laundry Operations including plans and administrative activities
Successfully handling day to day functioning of the outlet in regard to staffing customer services and quality
Supervise coordinates activities of workers engaged in receiving, marking, washing, and ironing clothes or linen in laundry
Responsible for communication with Housekeeping Assistant, for all daily specials and weekly/monthly requirements
Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery
18 Sep 2001 to 17 Jan 2002– Laundry Ass. Supervisor, Al Taj Laundry –
Oman
Role Responsibilities
Successfully handling day to day functioning of the outlet regarding staffing customer services and quality
Determine sequence in which flatwork, one-day service and white and colored work are to be scheduled through laundry to provide quick & efficient service to customers to regulate work loads
Inspect articles for defining methods of specific cleaning requirements
Inspect finished laundered articles to make sure conformance to standards
Observe operation of machines equipment to detect possible malfunctions
Investigate resolves customer complaints of unsatisfactory work or bundle shortage
Study literature of launderers and dry cleaners associations, and confers with salespersons to obtain information on new or improved work methods equipment
Perform other duties as described under Supervisor any industry Master Title
25 Aug 1999 to 13 Aug 2001– Laundry Man, Maghsala Al Akhwan – Abha
Saudi Arabia
Role Responsibilities
Responsible for delivering all guest items punctually, accurately and in a professional and courteous way.
Collect laundry and dry-cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.
Responsible to processes the guests clothing on the correct equipment / machines using the appropriate chemicals and temperature
Once processed, neatly fold or hangs the clothing as requested by the guest on the laundry sheet.
26 Oct 1996 to 20 Oct 1998– Pressman, Ministry of interior- The royal officer Sports Club, Doha - Qatar
Role Responsibilities
Use proper care of pressing machines being used
Press all garments according to the specific type of material
Responsible for proper operation, cleaning and maintenance of pressing machines
Separate garments for appropriate pressing and maintain the pressing machines by changing
pads and covers when required
Trainings & Skills
Self-Development Skills
Cross Training as Floor Housekeeping Supervisor 6thMonth.
Laundry Equipment Training
Handling Complain
Fire & Safety
Be my Guest
Work Place Attitude
Computing Etiquettes
adb8er@r.postjobfree.com
Personal Information:
Father’s Name : NESAR AHMAD
Date of Birth : 20 JULY 1978
Religion : Muslim
Marital status : Married
Nationality : Indian
Languages known : English, Hindi, Arabic
Passport Details
Passport No : T11933485
Date of Issue : 20/05/2019
Date of Expiry : 19/05/2029
Place of Issue : ABUDHABI
Declaration.
I hereby declare that above information given is true to the best of my knowledge and belief.
Date: Yours Faithfully
Mohammad Matloob
Abu Dhabi – Das Island
adb8er@r.postjobfree.com
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