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Laundry supervisor

Location:
Riyadh, Saudi Arabia
Posted:
March 10, 2020

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Resume:

Mohammad

Matloob

LAUNDRY SUPERVISOR

Career Highlights

Over 21 years of qualitative experience in operations of Laundry.

Monitoring the overall operations and management of all the laundry department

Investigate resolves customer complaints of unsatisfactory work or bundle shortage

Supervise coordinates activities of workers engaged in receiving, marking, washing, and ironing clothes or linen in laundry.

Guide the staff for handling daily laundry requests and special requests

Responsible for ensuring that working stock is always in hand in advance & communicate with the Main Store to avoid any disrupt in the daily operation.

Train new employees for operating various equipment used in the laundry

Coordinate with Laundry Manager or Housekeeping Manager for performance appraisal of employees

Work Experience

20-Dec-2016 – 31-Jan-2020 – Laundry Supervisor, Abu Dhabi National Hotel Compass – Das Island

Role Responsibilities

Monitoring the overall operations and management of all the laundry department

Investigate resolves customer complaints of unsatisfactory work or bundle shortage

Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery

Responsible for proper station rotation during the day

Observe operation of machines equipment to detect possible malfunctions

Supervise coordinates activities of workers engaged in receiving, marking, washing, and ironing clothes or linen in laundry

30 Apr 2014 to 30 Apr 2016 – Laundry Supervisor, Sultan Taboos Hospitals - Oman

Role Responsibilities

Successfully handling day to day functioning of the outlet in regard to staffing customer services and quality

Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery

Inspects all linen before it leaves the Laundry

Responsible for Laundry associate morale, absenteeism and daily production

Responsible for proper station rotation during the day

Responsible for communication with Housekeeping Assistant, Room Service Manager, Restaurant Manager, Banquet Manager for all daily specials and weekly/monthly requirements

08 Dec 2011 to 31 Jan 2014 – Laundry Supervisor, Concorde Hotel –

Doha

Role Responsibilities

Monitoring the overall operations and management of all the laundry department

Investigate resolves customer complaints of unsatisfactory work or bundle shortage

Responsible for proper station rotation during the day

Inspects all linen before it leaves the Laundry

Inspect articles for defining methods of specific cleaning requirements

08 Dec 2011 to 31 Jan 2014 – Laundry Supervisor, Concorde Hotel –

Doha

Role Responsibilities

Monitoring the overall operations and management of all the laundry department

Investigate resolves customer complaints of unsatisfactory work or bundle shortage

Responsible for proper station rotation during the day

Inspects all linen before it leaves the Laundry

Inspect articles for defining methods of specific cleaning requirements

18 Nov 2003 to 01 Dec 2011– Laundry Supervisor, The Royal Palace –

Jordan

Role Responsibilities

Administered the complete operations in the outlet

Taking care of their Majesty and family cloths worked as an opening team

Actively involved in preparing and generating various report

Always Maintained the best service, at maximum work efficiency and at the highest level of quality

Investigate resolves customer complaints of unsatisfactory work or bundle

03 Dec 2002 to 02 Apr 2003– Laundry Supervisor, Al Wazan – Kuwait

Role Responsibilities

Handling the complete functioning of laundry Operations including plans and administrative activities

Successfully handling day to day functioning of the outlet in regard to staffing customer services and quality

Supervise coordinates activities of workers engaged in receiving, marking, washing, and ironing clothes or linen in laundry

Responsible for communication with Housekeeping Assistant, for all daily specials and weekly/monthly requirements

Responsible for the correct folding of all items. Sets priorities for the linen runners in loading and delivery

18 Sep 2001 to 17 Jan 2002– Laundry Ass. Supervisor, Al Taj Laundry –

Oman

Role Responsibilities

Successfully handling day to day functioning of the outlet regarding staffing customer services and quality

Determine sequence in which flatwork, one-day service and white and colored work are to be scheduled through laundry to provide quick & efficient service to customers to regulate work loads

Inspect articles for defining methods of specific cleaning requirements

Inspect finished laundered articles to make sure conformance to standards

Observe operation of machines equipment to detect possible malfunctions

Investigate resolves customer complaints of unsatisfactory work or bundle shortage

Study literature of launderers and dry cleaners associations, and confers with salespersons to obtain information on new or improved work methods equipment

Perform other duties as described under Supervisor any industry Master Title

25 Aug 1999 to 13 Aug 2001– Laundry Man, Maghsala Al Akhwan – Abha

Saudi Arabia

Role Responsibilities

Responsible for delivering all guest items punctually, accurately and in a professional and courteous way.

Collect laundry and dry-cleaning bags from guest rooms and ensure that guest name, room number and laundry pieces are listed.

Responsible to processes the guests clothing on the correct equipment / machines using the appropriate chemicals and temperature

Once processed, neatly fold or hangs the clothing as requested by the guest on the laundry sheet.

26 Oct 1996 to 20 Oct 1998– Pressman, Ministry of interior- The royal officer Sports Club, Doha - Qatar

Role Responsibilities

Use proper care of pressing machines being used

Press all garments according to the specific type of material

Responsible for proper operation, cleaning and maintenance of pressing machines

Separate garments for appropriate pressing and maintain the pressing machines by changing

pads and covers when required

Trainings & Skills

Self-Development Skills

Cross Training as Floor Housekeeping Supervisor 6thMonth.

Laundry Equipment Training

Handling Complain

Fire & Safety

Be my Guest

Work Place Attitude

Computing Etiquettes

971*********

adb8er@r.postjobfree.com

Personal Information:

Father’s Name : NESAR AHMAD

Date of Birth : 20 JULY 1978

Religion : Muslim

Marital status : Married

Nationality : Indian

Languages known : English, Hindi, Arabic

Passport Details

Passport No : T11933485

Date of Issue : 20/05/2019

Date of Expiry : 19/05/2029

Place of Issue : ABUDHABI

Declaration.

I hereby declare that above information given is true to the best of my knowledge and belief.

Date: Yours Faithfully

Mohammad Matloob

Abu Dhabi – Das Island

adb8er@r.postjobfree.com

+966-********* +91-845*******

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