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Operator Customer Service

Location:
Clearview, ON, Canada
Posted:
March 09, 2020

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Resume:

Brent Poole

*** ******** ****., ******, **, S*T *V8 306-***-**** adb7zc@r.postjobfree.com

Objective

To obtain a position with an established company in which to put my experience and past training to work.

Summary

Highly capable and resourceful worker with a proven record of exceptional work ethic. Able to work well both independently and as part of a team. Proficient in a variety of key areas including project management, team leadership, equipment operation, health and safety, operational assessments, and construction.

Highlights of Qualifications

Physical stamina with the ability to consistently lift up to 100 lbs. and perform repetitive and difficult tasks.

Class A2 License

First Aid

Forklift Operation

Zoom Boom Operator

Skid steer Operator

7 years of Ironworker experience

Signaling of cranes and heavy equipment

Familiarity with a variety of tools and equipment

20 years of experience in business analysis and management

Owner/Operator of Excavator, Mini Hoe and Skid steer

Education and Certification

GED Grade 12

First Aid (Level C, CPR)

Construction Safety Training System/WHMIS (CSTS 09)

Safety Construction Orientation Training (SCOT)

OSSA Gas Detection

Respiratory Protective Equipment

OSSA Confined Space Entry/Monitor & Rescue,

OSSA Elevated Work Platform Safety Trained, (Boom Supported and Self Propelled)

OSSA Fall Protection Program,

Zoom boom ticket

Permit\safety receiving

Alberta Health and Safety Committees and Representatives

CODC Rights and Responsibilities, Checking Hazard’s

Introduction to Safety Safety Program Support

Rights and Responsibilities Safety Actions

Benefits & Attitudes

Resolving Hazards

Building Safety Policies

Practices & Procedures

Skills & Abilities

MANAGEMENT

Responsible for over-seeing a database of tens of thousands of independent contractors.

Extensive experience managing all aspects of business operations, including financials, human resources, policies and procedures, and sales.

SALES

Top 15% sales person for International Corporation, achieving $1,000,000+ in annual sales.

Executive sales manager responsible for over-seeing a team of highly motivated closers.

COMMUNICATION

Proficient with Word, PowerPoint, and Excel.

Comfortable with public speaking, with extensive experience presenting to Presidents, CEOs, and boards of directors, as well as leading team meetings.

LEADERSHIP

As owner of an international customer service evaluation company, was able to recruit and lead an exceptional team of employees, who, under hands-on leadership, were able to generate over $1,000,000 a year in revenue.

Work Experience

CREW LEAD HAND LEDCOR SEPT 2018 – CURRENT

Pipeline maintenance

Operating zoom boom

Operating skid steer

Demolition bolt up

Winterization

LABOURER CEDA PIPELINE SERVICES AUG 2017- MAR 2018

Working on 20 and 12 inch pipe & bolt up on Suncor site

Installing 20/12 inch Vic and bolt up

Operating Zoom Boom

Operating Skid Steer

All aspects of building a pipeline

IRONWORKER 2015-JAN 2017

All aspects of erecting steel building’s

Bolting up.

Impacting.

Hooking-on and signaling of crane

Erecting of iron

Installing grating

Torch work

LABOUR CEDA PIPELINE SERVICES MAY-OCT 2015

Integrity digs on a pipeline.

Responsible for all tools and equipment being used.

Setting up generators and light standards.

Setting up water pumps and hoses.

Digging out under the pipe and setting up a base for welders.

Installing ladders and snow fence.

Mobbing equipment from site to site.

OWNER/PRESIDENT SPOT CHECK SERVICES INC. 1998-2014

International management consulting company, specializing in helping businesses improve their overall levels of customer service and ultimately their profitability.

Responsible for all aspects of human resource management, including hiring, training, performance evaluations.

Fiscal responsibilities including budgets and financial analysis.

Providing knowledge, guidance and conflict resolution to independent contractors, clients, and personnel.

Primary client contact, in charge of program set-up and maintenance.

BUSINESS ANALYST GEORGE S MAY 1995-1998

International company, helped businesses become more profitable by controlling costs and increasing productivity.

Responsible for analyzing companies from a variety of industries, including oil and gas, construction, manufacturing, retail, and hospitality. Areas of focus included inventory, financial performance, policies and procedures, and systems and controls.

Worked directly with owners and executives to conduct exhaustive evaluations of all facets of business operation, analyze the results, put together reports on the findings, and make recommendations.

PREVIOUS EXPERIENCE

4 years of ironworker experience and 3 years of experience erecting pre-engineered buildings.

Hooking on/Rigging

Sheet Metal Decking

Forklift Operator

Zoom Boom Operator

Skid steer Operator

Mini Hoe Operator

Signaling/Crane Direction

Use of Cutting Torch

Bolt Up and Impacting

Forming

Building Scaffold

Running a Transit/Shooting Elevation

References

Justin Travers (GF Ceda pipeline Services)

1-587-***-****

Charlie Olinkinin (Straw OJ Pipeline)

1-306-***-****

Andy Dixon (Ironworker)

1-306-***-****



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