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Medical Information Security

Fairfield, CT
March 09, 2020

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*** ******* **** *

Stamford, CT **902, 919-***-****


Hard-working, highly- organized, responsible, personable, detail-oriented individual looking to obtain a role to utilize undergraduate degree in Healthcare Administration.


Sacred Heart University, Fairfield, CT Expected Graduation May 2020

Bachelor of Health Science: Healthcare Administration, GPA 3.6

Minor: Management

Norwalk Community College, Norwalk, CT Graduated May 2018

Associates Degree: Medical Office Management Administration

Job Shadowing

Westchester Medical Center Health Network, Valhalla, NY January 2020

Department of Neurosurgery, Residency Coordinator: Christine Loscri

Professional Experience:

Integrated Healthcare Associates, Stamford, CT June 2019 -Present

Front Office Manager Assistant

•Answered busy phone line; answering a variety of patient questions

•Schedule appointments for new patients, physicals, sick visits, re-exam visits, therapy stimulation visits.

•Collected co-pays from patients. Worked with insurance carrier to confirm co-pay amounts, provided receipts.

•Create employees schedule through an Excel worksheet

•Confirm following appointments with patients

•Verified insurance – asked patient’s questions to confirm their insurance coverage

•Informed patients whose insurance wasn’t accepted at our location about Chiro Health USA

Stamford YMCA. June 2012 – Feb. 2015

Lead Academy & Camp Counselor

•Assisted children from ages five to fourteen with homework

•Planned, managed and engaged in activities for large groups of children

•Kept track of incoming and outgoing children


Stamford Hospital Jan 2015 – June 2015

Informational Services

•Created rapport with clients

•Prepared reports by collecting, analyzing and summarizing information

•Heavy customer interaction on phone and with hospital staff

•Created, updated, maintained accurate Excel spreadsheets containing scheduling

Stamford Medical Health Group Jan 2018 -April 2018

Internal Medicine: Medical Receptionists/scheduler

Scheduled appointments through ECW

Answered Telephones


Collecting co-pays & outstanding balances

ICD-10, CPT-4, HCPCS Coding

Medical Terminology


Medical record management and medical information management

HIPAA regulations regarding information security and privacy

Daily financial practices including patient billing, charge posting and ledger maintenance

Insurance process and procedure including verification, eligibility and pre-authorization

Technology Skills

Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Omni Md, ECW (e Clinical works), PCC, Anita, google docs,


ConnCass Alumni

Sigma Phi Omega Gerontology Honors Society

Dean’s List: Fall 2016, Spring 2017 Fall 2018, Spring 2018, Fall 2019

Lifetime Learner Academic Scholarship: Spring 2017

References available on request


CPR Certified, First Aid Certified


Trumbull Senior Center, Jewish Senior Center, Kids in Crisis, Healthy-Kids day and cancer awareness

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