LANASIA JONES
Stamford, CT **902
adb7yr@r.postjobfree.com, 919-***-****
Objective
Hard-working, highly- organized, responsible, personable, detail-oriented individual looking to obtain a role to utilize undergraduate degree in Healthcare Administration.
Education
Sacred Heart University, Fairfield, CT Expected Graduation May 2020
Bachelor of Health Science: Healthcare Administration, GPA 3.6
Minor: Management
Norwalk Community College, Norwalk, CT Graduated May 2018
Associates Degree: Medical Office Management Administration
Job Shadowing
Westchester Medical Center Health Network, Valhalla, NY January 2020
Department of Neurosurgery, Residency Coordinator: Christine Loscri
Professional Experience:
Integrated Healthcare Associates, Stamford, CT June 2019 -Present
Front Office Manager Assistant
•Answered busy phone line; answering a variety of patient questions
•Schedule appointments for new patients, physicals, sick visits, re-exam visits, therapy stimulation visits.
•Collected co-pays from patients. Worked with insurance carrier to confirm co-pay amounts, provided receipts.
•Create employees schedule through an Excel worksheet
•Confirm following appointments with patients
•Verified insurance – asked patient’s questions to confirm their insurance coverage
•Informed patients whose insurance wasn’t accepted at our location about Chiro Health USA
Stamford YMCA. June 2012 – Feb. 2015
Lead Academy & Camp Counselor
•Assisted children from ages five to fourteen with homework
•Planned, managed and engaged in activities for large groups of children
•Kept track of incoming and outgoing children
Internships
Stamford Hospital Jan 2015 – June 2015
Informational Services
•Created rapport with clients
•Prepared reports by collecting, analyzing and summarizing information
•Heavy customer interaction on phone and with hospital staff
•Created, updated, maintained accurate Excel spreadsheets containing scheduling
Stamford Medical Health Group Jan 2018 -April 2018
Internal Medicine: Medical Receptionists/scheduler
Scheduled appointments through ECW
Answered Telephones
Deposits
Collecting co-pays & outstanding balances
ICD-10, CPT-4, HCPCS Coding
Medical Terminology
EMR
Medical record management and medical information management
HIPAA regulations regarding information security and privacy
Daily financial practices including patient billing, charge posting and ledger maintenance
Insurance process and procedure including verification, eligibility and pre-authorization
Technology Skills
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Omni Md, ECW (e Clinical works), PCC, Anita, google docs,
Honors/Awards
ConnCass Alumni
Sigma Phi Omega Gerontology Honors Society
Dean’s List: Fall 2016, Spring 2017 Fall 2018, Spring 2018, Fall 2019
Lifetime Learner Academic Scholarship: Spring 2017
References available on request
Qualifications
CPR Certified, First Aid Certified
Volunteer
Trumbull Senior Center, Jewish Senior Center, Kids in Crisis, Healthy-Kids day and cancer awareness