***-*** ****** **** ********* SK S7T 0Y1
I am exceptionally skilled in customer service and genuinely enjoy a very fast paced environment with opportunity for growth and change. My ability to handle busy revenues are unmatched.
SUMMARY OF SKILLS
. More than 12 Years’ experience as a Bar supervisor, Restaurant manager, including general management for 4 years
. Provided superior customer service from bartending to corporate trainer, With experience in all aspects of day to day restaurant operations
. Capable of leading a team through high paced and difficult situations
I have a high level of work ethic teamed with uncompromised integrity
Manager (2016 – 2019)
. Supervised small crews in most aspects of landscaping. Including hard physical labour, maintenance of properties, working with both trailers and heavy machinery.
. Was also involved and excelled at a very high pace on a daily basis
Supervisor / Bartender (2013 – 2017)
Hudson’s Canadas Pub
. Supervised staff of up to 31 people at one time, with a customer count upwards of 350 people every Friday and Saturday.
. Approached every and all situations with the upmost patience, awareness, knowledge, and vulnerability.
. Was one of very few top bartenders that could handle top points of revenue while being efficient and accommodating to both staff and guests.
General Manager (2007 – 2013)
Tony Roma’s Restaurant
. Managing of all staff including two assistants. Responsible for hiring, scheduling, and orientations.
. Day to day e-mail, and communication with Tony Roma’s HQ. Including daily balancing of sales. Tracking all labor cost relative to sales.
. Inventory responsibilities including tracking and counting of all product. Ordering of all product for weekly pars, and maintaining good food, and liquor cost
. Guest relations. Always met or exceeded all guest concerns, requests, complaints, and issues in a diplomatic matter.
Moxies’s Classic Grill Calgary AB (1998 – 2006)
. Opening of all new restaurants. Training of all staff on menu items with several quizzes on all items including alcoholic beverages.
. Floor Training. Hands on settings with personal training on all steps of service.
High School Diploma
Walter Murray Collegiate (2000)
Eastview Community Association, Saskatoon, SK
. Teaching and mentoring a co-ed team of children under 6 years old, important lessons of
sharing and team work, with an emphasis on fun, physical activity and sport.
Hudson’s Canadas Pub
Owner / Principal Consultant