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Data Analyst

Fords, NJ, 08863
March 09, 2020

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Hetvi Thakore

Fords, NJ *****



Rutgers Business School – Newark, New Jersey Graduated

Bachelor of Science, Management Information Systems GPA: 3.3

Notable Accomplishment:

Dean’s List Fall 2017, Spring 2018 and Spring 2019

Awarded Leadership and Career Accelerate Certificate


Novo Nordisk Pharmaceuticals, Plainsboro, NJ July 2019-Present Data Analyst

Day to day support activities related to Veeva Data Change Requests, field inquires on customer data related to address changes, name changes, State License numbers and additional field inquires

Work with Customer Data Master (CDM) system to maintain NNI customer data

Consolidation of duplicate records in Informatica ensuring federal / state required attributes are available for Sunshine reporting and creating clean / single views of a customer (professional and / or healthcare organization)

Communicate with key stakeholders about issues with accounts

Investigating potential affiliations between both healthcare professional (HCP) and HCO

Develop change request process, analyze change requests, disposition implementation alternatives and implementations impact

Address Field inquiries in relation to specific HealthCare Professional’s sample ability

Provide ad-hoc assistance to various team members and manager

Undertake various Master Data Management improvement projects as directed by the Master Data Supervisor

Potatopia, Edison NJ

Co-Managing partner July 2017-July 2019

Implemented business needs into technology through collecting, compiling, and interpreting business data and drafting reports

Develop, manage corporate communications to help increase employee awareness and engagement

Managed schedules for staff of 6 ensuring coverage at all times without augmenting the budget

Negotiated with vendors to ensure fair pricing without compromising quality and standard

Performed inventory to create purchase orders to ensure product availability

Documented customer feedback and implemented improvements to ensure industry best practices

Developed skills that are critical to succeeding in today's workforce such as operating and managing, effective communications and problem solving

AmSpec LLC, Cranbury NJ June 2018 – August 2018

Business Analyst Intern

Collected and analyzed business requirements to provide the best solution to business needs.

Analyzed the scope of the requirements, and managed requirements to avoid scope creep.

Ensure documentation is aligned to the Functional Requirements and document templates meet SDLC standards.

Incorporated Agile methodology and SCRUM techniques to manage requirements.

Tracked updates in JIRA for requirement gathering and project tracking.

Functioned as the primary liaison between the business line, operations, and the technical areas throughout the project cycle.

Conducted Requirement Walkthroughs with designers and developers.

Developed a UAT plan and Test Case Scenarios to guide a select group of key end-users in testing.

Provided day to day support and troubleshooting of user and application problems.

Foster and maintained good relationships with customers and IT colleagues to meet expected customer service levels.


Scrum Master Certified

SCRUM techniques

MS Office Suite-Excel, Word, PowerPoint, Project, Access & Visio



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