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Windows Endpoint Engineer

Denver, CO
March 09, 2020

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David Torres


Denver, CO


Dedicated IT Professional with Excellent analytical thinking and problem solving skills. Strong time-management and prioritization skills. A proven track record of completing projects on time, A real Team player with extensive knowledge of Microsoft products and services, Security focused

Technical Skills

Windows Engineering and Architecture, Networking Operations and support, Conducted security assessments through vulnerability testing and risk analysis. Microsoft SCCM Current Branch, Microsoft Windows Server 2016, 2012, 2008. Windows 10, Application packaging, Analytics, Microsoft Azure. Active Directory, Group Policy, Office 365 Deployments, Security Patching, PowerShell, VB Scripting, Virtualization Hyper V, VM Ware, App-V, Checkpoint Firewall Administration, Application Packaging, MS and AWS Cloud technologies

Professional Experience

People-Tech Group at United Launch Alliance (ULA)

Windows 10 SCCM Application Packaging Lead – Denver, CO

Aug 2019 – Mar 2020

Application Packaging Lead duties for Windows 10 Project

Worked with functional teams to ensure all applications are functional, including UAT

Tested Packages for Windows10 Deployment via SCCM 1902

Used Flexera Admin Studio, InstallShield tools for Application Packaging and Testing

Vitalyst LLC

Windows 10 and Office 365 Architect– Philadelphia, PA. Remote based in Denver, CO

March 2019 – July 2019

Engaged Microsoft Partner Customers to Achieve Windows 10 and Office 365 Deployments

SCCM 1902 CB, Troubleshooting OSD Deployments

Windows 10 Imaging Troubleshooting

Office 365 ProPlus Analytics, Deployment Toolkit, Office Telemetry

Windows 10 Analytics, reporting for compatibility issues

Newmont Mining Goldcorp Corporation

Windows 10 Engineer, Application Packager – Denver, CO

January 2019 – March 2019

MS Office 365 Telemetry, Windows 10 Analytics configuration and setup

Preformed Windows 10 compatibility testing

Application Rationalization, Packaging

SCCM 2016 Administration for Windows 10 Project

Ampcus Inc. at United Launch Alliance (ULA)

Windows 10 Project Consultant – Denver, CO

August 2018 – December 2018

Perform Application compatibility assessment using Flexera Admin Studio 2018

Perform Application packaging rationalization reports to support Windows 10 migration

Admin Studio 2018 Application Catalogue Importing, Testing, Reporting

Produced Hardware Gap Analysis Report and Presented to client

PDS Inc. at Tri-State Generation and Transmission

SCCM Application Packager Windows 10 Project – Denver, CO

October 2017 - May 2018

Responsible for packaging all applications identified by the IT Architect

Worked with SCCM team to meet project benchmarks

Ensured software is packaged to agreed standards

Worked with the business and IT to establish packaging requirements

Established testing processes and procedures for application packages

Ensured that policies defined by the Security team are implemented and maintained

Administered Packaging Environment, Testing, Using InstallShield 2016, SCCM 2016

IDC Technologies at Colorado Department of Transportation

SCCM Administrator - Windows 10 Project – Denver, CO

August 2017 - October 2017

Responsible for the technical design, development and delivery of hardware image for Windows 10 for state transportation agency for up to five different HP hardware models

Resolved issues with Windows 10 ADK, UDI and SCCM 2016, 2012 R2, and OS Image

Provided guidance regarding application and package deployment for Windows 10

Application Packaging duties for Win 10, SAP, Engineering, Financial Software

Assisted Application Stake holders in developing proprietary Applications for Win 10

Oxford International, at Dell Professional Services

Lead Systems Integration Engineer – Denver, CO

October 2016 - July 2017

Desktop Engineering duties as per Windows Migration Project support

Onsite at Dell EMC customer locations, and provide Windows 10, 7 upgrade solutions

Worked with Dell EMC customers I.T. Staff and document current Imaging processes

Created documentation, playbooks, software install guides for migration team to follow

Link Technologies

Information Security Analyst – Denver, CO

January 2016 - September 2016

Conducted vulnerability assessments, physical and network penetration testing

Provided technical support for security projects, patching, Windows 10, 7 Enterprise

Proficient with scanning tools Tenable Nessus scanning, Kali Linux toolset, Metasploit

Administered Windows 2016, 2012 2008 Active Directory, DNS, DHCP and building new windows physical/virtual servers as per the project requirements, built test environment

Proficient with networking protocols related to security, Worked with Cisco layers 2, 3

Created ACL’s, Rules, VPN tunnels, monitor events, threats on Checkpoint 1100, and 750 SMB’s for testing

Familiar with IDS, IPS, SIEM, Firewall, wireless, network events reporting and log analysis

Scripting languages used, PowerShell, VB, batch, Auto IT

PDS at United Launch Alliance

IT Windows Architect – Denver, CO

June 2014 – January 2016

Supported Operations and Architecture of, Enterprise Desktop Environment

Oversaw MS Updates and Patch Management, Application Updates, SCCM 2012

Provided Technical Assistance simultaneously to several IT Application upgrade Projects, document processes

Provided Tier 3 escalation resolution, and provide direction, mentor Tier I and II support

Supported Teamcenter 10.1 Client and Office Integration Packaging and Deployment for Engineering Team

Oversaw Enterprise and Engineering Application Packaging and Coordinate, Testing and SCCM Deployment

Gulfstream Aerospace

SCCM Application Packager Engineer – Savannah, GA

December 2013 - March 2014

Application Packager duties for Win 7 64-bit environment for SCCM 2012

Utilized SCCM 2012 Configuration Manager, Admin Studio, InstallShield 2014

Wise Script Editor, Create Custom Actions for applications to function as needed

Worked with UAT to make sure application met company standards

Troubleshot compatibility issues, shim databases management

Worked with SCCM team to ensure successful distribution of packages and patches


SCCM SQL Report Writer – Houston, TX

June 2013 - September 2013

Worked alongside SCCM Architects, Desktop Engineers for Windows 7 project

SQL reporting (SRSS), Ran Tests for MS Patches and updates and created reports

SQL Queries SCCM Reports and SCCM 2007 migration to 2012 Project

Chevron Phillips Chemical

Application Packager/Desktop Analyst/SCCM - Houston, TX

December 2012 - May 2013

Global Infrastructure Desktop Analyst duties, Win 7 Migration, Level 3 Support

Application Packaging, Admin Studio 11.5, InstallShield, SCCM 2007, App-V 4.6

Tested and Deployed MS Patches, MS Updates on Patch Tuesdays via WSUS

American Electric Power

Application Packager with SCCM Administration – Columbus, OH

September 2012 - December 2012

Windows 7 Project located in Columbus, OH

SCCM console, created Windows installer packages .msi

Wise Studio 8.0, Flexera Admin Studio 11.5, InstallShield 2012, App-V 4.6

Tested applications on company base image, deployed

IBM Global Services

Application Packager - Houston, TX

January 2012 - July 2012

Create Windows installer packages for Windows 7 project

Wise Package Studio 7, Admin Studio 9.5, InstallShield 2010, Zero Touch Installations (ZTI)

Application Virtualization using APP-V 4.6

Scripting using Wise, VB, PowerShell 2.0

Validated and deployed Windows Installer .MSI packages

Newmont Mining Corporation

Windows 7 Deployment Desktop Engineer – Elko, NV then Houston, TX

October 2010 - January 2012

Deployed Windows 7 and core applications to workstations and remote sites

Created and managed Collections, created advertisements

Installed client on target computers, discovery of assets, created reports on success/failures, utilized USMT tool

Packaged Windows 7 applications, APP-V Sequencing 32/64-bit Applications

Worked with several clients simultaneously through contracting vendor

Citibank Southwest Command Center

AS400 iSeries Operator – Las Vegas, NV

February 2010 – August 2010

Monitored daily processing and identify, escalate and assist in the recovery of all batch processing in the operations command center

Assisted applications, engineering, security business groups within the company

Administered restricted state backups BRMS (Backup Recovery Management System)

Responded to Severity 1 Incidents, conducted problem resolution

Wynn Las Vegas

Sr. Desktop Support Technician – Las Vegas, NV

November 2007 - March 2009

Supported over 10000 users, Coordinated support with between Network Operations, Application Support

Troubleshooting Blackberry, handheld device setup, Wi-Fi configurations

Imaging and deployment of Laptops, Desktops, POS terminals

Supported Hotel and Casino Specific software IGT, Patron Management, Table Touch, CTA, Opera PMS, Agilisys InfoGenesis, Peoplesoft, Recruitmax, Altiris Client, and problem tracking system, endpoint management

Hughes Network Systems

Satellite NOC Technician – Las Vegas, NV

September 2006 - May 2007

Provided technical and operational support at a Hughes Network Systems VSAT Hub

System-monitoring, remote terminal commissioning, routine preventive maintenance,

Customer problem tracking, and network problem resolution of VSAT Baseband, Broadband, IF, and RF Communications

Build-outs and maintenance of IP infrastructure, included racking and cabling, HP, DELL, IBM, servers

Rack mounted Cisco routers and multi blade switches

Assisted in setting up new broadcasts according to client and HNS engineering specifications


Check Point Certified Security Administrator (CCSA) – CP0000089268

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