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Manager Customer Service

Location:
Colombo, Sri Lanka
Posted:
March 09, 2020

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Resume:

CURRICULUM VITAE

PERSONAL DETAILS

NAME IN FULL

:

VARUNA ANTHONY HAPUTHANTHRI

PERMANENT ADDRESS

:

NO 13/3M, N.H.S., KIRIBATHGODA,SRI LANKA

DATE OF BIRTH

:

1970.05.08

RELIGION

:

ROMAN CATHOLIC

ETHNIC GROUP

:

SINHALA

SEX

:

MALE

CIVIL STATUS

:

MARRIED

CONTACT NUMBER

:

+947********

E MAIL ADDRESS

:

****************.*@*****.***

EDUCATIONAL QUALIFICATIONS

SCHOOL

:

D.S.SENANAYAKE COLLEGE, COLOMBO

G.C.E.(O/L)- 1986

:

ENGLISH

D

MATHEMATICS

C

SINHALA

C

SOCIAL STUDIES

C

COMMERCE

C

RELIGION

C

HEALTH

C

SCIENCE

S

G.C.E.(A/L)-1989

:

CHEMISTRY

PHYSICS

ZOOLOGY

S

BOTANY

S

OTHER QUALIFICATIONS

COMPLETED THE RESTAURANT SERVICE BASIC COURSE IN CEYLON HOTEL SCHOOL.

COMPLETED THE INDUSTRIAL TRAINING AT HOTEL LANKA OBEROI IN 1992.

COMPLETED THE DIPLOMA IN MANAGEMENT – TUDOR COLLEGE LONDON IN YEAR 2006.

OBTAINED THE MEMBERSHP FROM INSTITUTE OF ADMINISTRATIVE MANAGEMENT IAM-UK. (ASSOCIATE MEMBERSHIP NO 8011586) IN YEAR 2006

WORKING EXPERIENCE

JOINED COLOMBO HILTON IN 1993 AND COUNTINUED THE SERVICE UP TO 1998 AS FOLLOW;

(IN FOOD & BEVERAGE DEPARTMENT)

1993

- TRAINEE STEWARD

- ASSISTANT STEWARD

1994

1995

- TRAINEE CAPTAIN IN THE FINEDINING RESTAURANT

1996-1998

- BUTLER (TRAINEE JUNIOR EXECUTIVE POSITION) TO TAKE CARE

OF HIGHLY PAID GUESTS AT THE EXECUTIVE FLOORS

JOINED CARGILLS CEYLON LIMITED

FOOD CITY DIVISION AS A CUSTOMER SERVICE & STORE ADMINISTRATIONAL / OPERATIONAL EXECUTIVE FROM 01-10-1998 TO 14-01-2000

PROMOTION

AS A CUSTOMER SERVICE & STORE ADMIN/OPERATION MANAGER FROM THE 15-01-2000 TO 28-02-2002 AT CARGILLS FOOD CITY MAJESTIC CITY (A GRADE OUTLET) & HELD RESPONSIBILITY FOR THE WORK STATED BELOW.

•PRODUCT AVAILABILITY

•MERCHANDISING

•ACHIEVING BUDGETS

•RESPONSIBLE FOR STOCKS & FOR VARIANCE

•HANDLING STAFF TO WORK WITH RESPONSIBILITY & FIDELITY

•RESPONSIBLE FOR RECEIVING BULK DELIVERIES

•COST CONTROLLING ON DIRECT EXPENDITURE

•PLANNING & HANDLING IN HOUSE PROMOTIONS

JOINED RICHARD PEIRIS DISTRIBUTORS (SUPER CENTRES)

AS A CUSTOMER SERVICE & STORE ADMINISTRATIONAL/OPERATIONAL MANAGER FROM THE 01-03-2002 & HELD RESPONSIBILITY FOR THE ABOVE STATED JOB FUNCTIONS.

APPOINTED AS THE SUPER CENTRE MANAGER OF THE SUPER CENTRE DEHIWALA WITH EFFECT FROM 01-10-2002.

JOINED POSTURETOP INTERNATIONAL (PVT) LTD

IN THE CAPACITY OF GENERAL MANAGER FROM 01-09-2003 TO 30-06-2008 WHICH AS A COMPANY FIRMLY ESTABLISHED SINCE 1996 AS A MANUFACTURER OF SPRING MATTRESSES & BED ROOM FURNITURE USING THE RAW MATERIALS IMPORTED FROM U.K.

&USING THE MOST ADVANCE TECHNOLOGY IN THE WORLD FOR MANUFACTRING OF SPRING MATTRESSES AND SUPPLIES TO THE LOCAL MARKET AS A RETAILER AND AS A WHOLE SELLER. HELD RESPONSIBILITIES SUCH AS,

•FOR THE ADMIN / OPERATION OF THE SHOW ROOM

•FOR THE ADMIN / OPERATION OF THE FACTORY

•FOR THE OPERATION OF THE DEALER NET WORK

•FOR SELECTING RAW MATERIALS

•FOR SUPPLIER PAYMENTS

•FOR ACHIEVING PROFITS

•FOR COST CONTROLLING

•FOR STOCK VARIANCE

•FOR STAFF RECRUITMENT & STAFF TRAINING

•FOR MARKETING & ADVERTISING

•FOR IMPORTING RAW MATERIALS

•TO DEAL WITH EXPORTING OF ORDER

REJOINED RICHARD PEIRIS DISTRIBUTORS

HELD RESPONSIBILITIES FROM 2008-2012 AS THE ARPICO SUPER CENTRE MANAGER GAMPAHA & OVER LOOKED THE ARPICO SUPER STORES KIRIBATHGODA OCCATIONALLY AS PER THE HIGHER MANAGEMENT REQUEST.

OPERATED R A S INTERNATIONAL (PVT) LTD

FROM YEAR 2012 TO 2014 AS A DISTRIBUTOR FOR THE COMPANIES SUCH AS CARGILLS AND MILLERS, SHAW WALLACE, COSMOS, HEYLEYS, KOTHMALE, RICHLIFE

PRESENT OCCUPATION

REJOINED POSTURETOP INTERNATIONAL (PVT) LTD, IN MARCH 2015

IN THE CAPACITY OF GENERAL MANAGER.

NON RELATED REFEREES

HEAD PRIEST INDIGOLLA CHURCH

REV JUDE SHARMAN

CONTACT NUMBER

071-*******

MR. TREVIN GOMEZ

FORMER DIRECTOR AT CARGILLS CEYLON LTD

CONTACT NUMBER

077-*******

I DO HERE BY STATE THE ABOVE MENTIONED PARTICULARS ARE TRUE & CORRECT TO THE BEST OF MY KNOWLEDGE.

SIGNATURE



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