Mahalakshmi Sivaprakasam
Summary
·*.** years of experience in ORACLE PL/SQL and UNIX technologies.
·Currently working at HCL Technologies Limited from Nov 2016 to till date.
·Hands on experience in SQL, Oracle PL/SQL and UNIX shell scripting.
·Knowledge of Putty and Oracle SQL developer tools for the development of Database projects.
·Undergone training (Classroom and OJT) in HCL Technologies Ltd Madurai from Nov 2016 to May 2017.
·Hands on experience in Oracle SQL developer and UNIX server.
·Cohesive team worker, having strong analytical, problem solving and interpersonal skills.
·Ability to learn new technologies with minimal time period.
·Possess excellent team coordination skills.
Professional Experience
Working as a SOFTWARE ENGINEER in HCL Technologies Ltd, Madurai from May 2017 to till date.
Technical Proficiency
·Operating System : Windows 7
·Languages: Oracle PL/SQL, SQL, UNIX and Unix Shell scripting
·Application Server: Unix server, Oracle SQL developer(11g)
·Utilities & Tools: Notepad++, Putty, Control-M, Service Now.
Educational Qualification
·Bachelor of Engineering in Computer Science and Engineering, from Magna college of Engineering- Redhills,Chennai (Anna University) in 2016 with 8.3 CGPA.
·Higher Secondary Certification from St.Thomas Matriculation Higher Secondary School- Manali, Chennai in 2012 with 82%.
·Secondary School Certification from St.Thomas Matriculation Higher Secondary School-Manali, Chennai in 2010 with 88%.
Project Experience
Deutsche Bank – Vendor Utility Team May 17 – Aug 18
Project Description
The Main objective of this team is to perform daily utility tasks at the stipulated time without any delay and also performing the SOD and EOD tasks on daily basis.
Role: Support Engineer
Responsibilities:
·Worked on Daily tasks.
·Raised Incident tickets to the concerned team in case of any issues in the tasks and done the follow up until it is resolved.
·Responsible for generating daily, weekly and monthly reports by executing the SQL using Mainframe.
·Interaction with client on understanding new requirements.
·Continuously monitored the application using Control-M and Geneos on daily basis and intimated the concerned team in case of failures via mail.
Technology & Tools Used
Putty, Oracle, Geneos, Control –M, Mainframe and Service Now.
Deutsche Bank – DCOPS Sep 18 – till date
Project Description
Data Centre Operations (DCOPS) team supports the L2 team to smoothen their work. It is also responsible for the SOD, EOD and Online activities of the bank. Supports all the GTB applications.
Role: Support Engineer
Responsibilities:
·Working with L2 team to know about the requirements.
·Running the Adhoc scripts provided by L2 by logging into the server of the respective branch using putty.
·Working on the Incidents raised by L2 or branch operation team.
·Responsible for rerunning, forcefully running, holding, killing and releasing the Control-M jobs based on the L2 or Branch operations team.
·Worked on the change raised by the application specific team based on their requirements which includes Major release activities.
·Worked on Production Data Recovery and Disaster Recovery tasks with respect to the implementation task raised by the application specific team.
·Intimating the L2 team regarding the failures and doing the follow up until it is resolved.
·Responsible for Batch monitoring making sure that there is no interruption in the EOD and SOD process of the bank.
·Responsible for closing the Incident tickets and Implementation tasks once it is completed.
·Responsible for monitoring the EOM and EOY jobs in Control –M and act on the failed jobs based on L2’s instruction to avoid the interruption in the flow of the banks process
Tools Used:
Control-M, Putty and Service Now
PERSONAL DETAILS
Name : Mahalakshmi Sivaprakasam
Date of Birth : 2nd October 1994
Gender : Female
Marital Status : Single
Languages Known : English, Tamil
Address : No.4/692 -5, Naaladiyaar Street,
Gomathipuram Sixth Street,
Madurai - 625020.
DECLARATION
I hereby declare that all the above furnished details are true to the best of my knowledge.