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Program Manager and Product Development Leader

Location:
Austin, TX
Posted:
March 08, 2020

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Resume:

OBJECTIVE: Seeking a challenging senior management position

An accomplished leader with strong proficiency in PROGRAM MANAGEMENT, PRODUCT DEVELOPMENT, TECHNOLOGY & OPERATIONS.

• Enjoys complex, first-time problems and relishes tough and challenging assignments.

• A skillful communicator (oral and written) and presenter to all levels of senior executives

• Strong in statistical analysis, financial planning and management and problem-solving skills

• Relentless drive for continuous improvement, process efficiency, and innovations KEY ACCOMPLISHMENTS

• Launched 100+ new products and services within budgets (up to $40+ million), quality, and schedules, resulting in $200-300 million dollars incremental annual revenues.

• Led hundreds of continuous improvement initiatives using Lean Six Sigma that resulted in significant reduction in cycle times

(some by as much as 10X), improved qualities and thus increased profits.

• An accomplished and transformational Lean-Startup Leader who led company-wide open innovation initiative, hackathons, and Innovation Tank (equivalent to ABC Shark Tank show) – resulting in 250+ ideas (20% were successfully commercialized).

• Founder and Chairperson: Emerson 1st Cybersecurity Risk Governance Board to manage enterprise-wide cyber risk.

• Led a Motorola team (30,000 employees organization) in achieving QS-9000 certification in 18 months. RELEVANT EDUCATION & TRAININGS

• PhD in Materials Science & Engineering; MS in Chemical Engineering (Northwestern University)

• Master, Project Management (George Washington Univ. School of Business & Public Mgt.)

• Scaled Agile Framework (SAFe) for software development

• Certified, Six Sigma Black Belt (Motorola Six Sigma Institute)

• Certified, New Products Development Professional (Product Development Management Association)

• Cybersecurity Technology, Application and Policy (MIT Professional Education)

• ISO-27001 (Cybersecurity governance framework) and ISO-9000 and QS-9000 (Quality framework)

• C++, Python, Microsoft TFS, MS SharePoint, Jira, aha, Basic Machine Learning (Google TensorFlow) PROFESSIONAL AWARDS & PATENTS

• Emerson Achievement and SPOT Awards for Performance Excellence

• Motorola Total Customer Satisfaction Award

• A prolific innovator: 5 NASA Invention Awards and 12 US issued patents RELEVANT WORK EXPERIENCE

DIRECTOR Emerson Electric, Process System & Solutions Austin, TX (2011 – 2019) New Products Development, Research and Innovation (Software, Hardware and Cloud-based Solutions)

• Managed a $40+ million new products development annual pipeline for a $1.6B business unit, serving the following industries: Oil & Gas, Life Sciences, Chemicals, Pulp & Paper, Mining, and Nuclear. Technologies developed include AI-based process control, Big Data analytics using PowerBI, autonomous drone for plant inspection, IIoT, etc.

• Successfully launched 40+ new products and services over the last 9 years: Emerson DeltaV Distributed Control System software and hardware, cybersecurity service offerings, Mobile SaaS service offering, SYNCADE Manufacturing Execution System (MES), and others to support customers’ digital transformation initiatives.

• Conducted monthly Stage-gate and Lean Agile Management Reviews (AMR) with President, CTO, Vice Presidents (Marketing, Technology, Business Development, Lifecycle Services, Global Sales, IP Legal, Supply Chain, Quality, PMO, and Customer Support) for managing, tracking and communicating multiple strategic programs, projects and activities.

• Facilitated various intra-departmental collaboration and planning activities (Agile Release Planning Process) to continually track and communicate program status, issues and resolutions. Relentlessly sought ways to improve processes and collaboration.

• Led the Lean Agile transformation from water-fall development approach and mindset across organization.

• Managed rigorous cybersecurity best practices in SAFe agile process to ensure cyber secured software system.

• Chaired Emerson Cybersecurity Governance Board for overseeing organization cybersecurity risks and mitigation strategies.

• Led Open Innovation initiative using BrightIdea™ as the ideation platform, running ideation meet-ups and hackathons, and holding Emerson Innovation Tank to gather internal funding for prospective emerging technologies. T.P. ONG 10705 Cassia Drive, Austin TX 78759 512-***-**** EMAIL: adb7hb@r.postjobfree.com

LINKEDIN: https://www.linkedin.com/in/t-p-ong-462ba0/ DIRECTOR Guardian Industries Inc. Detroit, MI (2009 – 2011) New Products Development, Product Management and PMO

• Led products development and management of thin coatings on flat glass for residential, commercial and energy industries. Products include OLED, switchable privacy glass, thin film LED, Low-E, anti-condensation, and anti-microbial.

• Partnered with sales to establish market strategies for North America, Europe and Middle-east.

• Introduced a new-to-the-world anti-condensation coating to combat “frozen windows” in northern part of European countries.

• Accountable for about $2M budget and a team of (4 direct reports) 21 scientists, engineers, program managers, and technicians. SENIOR MANAGER Advanced Technology Materials (currently known as Entegris) Burnet, TX (2002- 2009) New Product Introduction, Manufacturing and Product Quality Test Lab

• Led new products development, scale-up and manufacturing of specialty chemicals for all semiconductor customers worldwide. Responsible for all engineering and quality aspects of $150M+ product lines.

• Performed extensive six sigma lean events to drive for world-class process efficiency.

• Managed a multi-million-dollar analytical laboratory which routinely analyzed ultra-purity chemicals at parts-per-trillion level. Instruments: ICP-MS, ICP-AES, GC/MS, UV-Vis, NIR, FTIR, etc.

• Improved testing speed by 10X through in-line NIR technology investment resulting in $300,000 annual cost saving.

• Managed test schedules, preventive and predictive maintenance programs, and all P&L aspects. PROGRAM MANAGER Motorola (currently known as NXP) Austin, TX (1997 – 2001) Global Semiconductor Manufacturing Operations

Responsible for implementation of ISO/QS-9000 and SAP ERP system in 20 manufacturing facilities around the world (30,000+ employees) across wafer fabs, final assembly and test lines, supply chain, and sub-contractors.

• Managed 20 project managers

• Used Motorola integrated databases (Dante and Compass) and Zachmann IT architecture framework

• Achieved QS-9000 certification within 18-months.



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