Regional Business Development Representative

JB Jacqueline Beruete

571-***-**** E: **********.*******.**@*****.***

Pasadena, MD 21060

PROFESSIONAL

SUMMARY

Performance-oriented Sales Leader offering exceptional record of achievement over 15-year career. Excellent reputation for customer satisfaction and retention, resolving problems and driving revenue and sales. Recognized consistently for performance excellence and contributions to success in building and construction industry. Talented in identifying and capitalizing on emerging market trends and revenue opportunities.

SKILLS Sales

New Business Development

Relationship building and rapport

Consulting

Customer retention

Sales Proposal Creation

Network development

WORK HISTORY MID-ATLANTIC BUSINESS DEVELOPMENT 10/2013 to CURRENT REPRESENTATIVE

Eklund's, Inc Washington, DC

MAIN DUTIES:

Generating new business both in face to face meetings and over the phone. Writing up concise, value-based sales proposals to include listed terms and pertinent information (estimated weights, exclusions, lead times, value engineering options and add-on costs options).

Replying to all customer inquiries in a timely and accurate manner. Work with Owners, Developers, Architects, OEM's, Designers, Property Managers and General Contractors to understand requirements and provide exceptional service.

Experienced with local, state and nationwide building codes. Writing up sales reports, activity reports and revenue forecasts. Monitored social media and online sources for industry trends. Increased customer satisfaction and repeat business through relentless pursuit of resolutions to problems arising from delays in project schedule, weight constraints and project budgets/allowances, protecting company reputation and loyal client base.

Leveraged proven sales methods to surpass sales objectives by over 38%. Drove team revenue totals by bringing in over $37M in sales. Demonstrated products and specific features at customer locations, presentations and special events.

Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients. Maintained routine communication with clients to assess overall satisfaction https://www.linkedin.com/in/jacqueline-beruete-3263a02b/?jobid=1234 and resolved complaints.

Produced remarkable sales and enhanced numbers by managing complete lifecycle from networking through ongoing account servicing. Addressed each customers' needs and wants to recommend suitable product options.

Kept detailed records of completed sales and customer information to enhance customer experiences.

Serviced existing accounts on regular basis to maximize revenue. Performed cold-calling and follow-ups with leads to secure new revenue. Networked at events and by phone to expand business profits and revenues.

Conducted on-site meetings, conference calls and pre-sale surveys to highlight features, answer customer questions and redirect concerns toward positive aspects.

Supported customers continuously from sales process to product set-up and use.

Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.

Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals. BUSINESS DEVELOPMENT AND MARKETING MANAGER 05/2012 to 05/2013 Benfield Electric Aberdeen, MD

MAIN DUTIES:

Increased products and service sales and brand exposure by developing new company web-site, business logo, collateral, and sales materials and optimizing target audience reach.

Established, initiated and optimized business development strategies based on company targets, product specifications, market data and budget factors.

Compiled product, market and customer data to forecast accurate sales and profit projections.

Collaborated cross-functionally with headquarters and regional teams to maintain consistent message and experience.

Built relationships with customers and community to establish long-term business growth.

Organized promotional events and interacted with community to increase sales volume.

Maintained up-to-date knowledge of competitor products and pricing in markets served.

ARCHITECTURAL & DESIGN CONSULTANT AND 08/2010 to 04/2012 COMMERCIAL SALES MANAGER

Norwood Stone Inc Washington, DC

MAIN DUTIES:

Worked closely with multi-disciplinary team to design residential and commercial projects in Northeast region.

Managed difficult customers with poise, compassion and support and resolved issues efficiently.

Branded products through effective salesmanship and maintained long-term relationships with clients.

Demonstrated products and specific features at customer locations and special events.

Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings. Worked to develop network by identifying and pursuing new leads, attending industry events and building rapport with clients. Maximized business potential by providing excellent customer service and ensuring 98% client retention.

Performed cold-calling and follow-ups with leads to secure new revenue. Serviced existing corporate accounts on regular basis to maximize revenue. Interacted with problematic accounts, helping to build lasting rapport and boosting revenue opportunities.

SITE PROPERTY MANAGER 06/2003 to 08/2009

River Place Owners Association Rosslyn, VA

•Management of over 1,600 accounts which included apartments renters, owners, businesses and retail stores.

•Operated within monthly budget set by the Board of Directors.

•Prepared all renewal, recertification, rent increase, and late rent notices.

•Maintained all resident files.

•Attended monthly Board of Directors meeting and chaired monthly managers meetings.

•Oversight of all aspects of staff performance; performance evaluation, progressive discipline, mediation of staff disputes and grievance procedures in accordance with state and federal laws.

•Established training programs for staff in regard to all aspects of workplace performance and professional development.

•Prepare all written correspondence, invoice and administrative reports for Board of Directors.

•Track budget and prepare quarterly reports

•Trained staff in computer software.

EDUCATION Bachelor of Arts Public Administration 05/2010 Shenandoah University, Winchester, VA

Member of Debate Team

Graduated with 3.7 GPA

Minored in Pre-law

ACCOMPLISHMENTS 2014 "Sales Person of the Year" award 2015 "Sales Person of the Year" award

2016 "Sales Person of the Year" award

2017 "Sales Person of the Year" award

2018 "Sales Person of the Year" award

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