CURRICULUM VITAE

OF

MALEBO THIPE

PERSONAL INFORMATION

Name : Malebo Thipe

Gender : Female

Nationality : South African

Identity Number : 840**********

Marital Status : Single

Language : English, Afrikaans, IsiZulu, Setswana

Contact Number : 072*******

Email Address : adb79p@r.postjobfree.com

SKILLS

Customer Services Experience

MS Office XP

Excel

Type 40 wpm (Words Per Minute)

Strong organizational, interpersonal and time management skills

Good written and oral communication skills

A team player

Able to multi task

Flexible and can adjust easily to any environment

SECONDARY QUALIFICATIONS

Name of school : Odi High School

Highest grade passed : Grade 12

Year completed : 2002

Subjects : English

Afrikaans

Mathematics

Physical Science

Biology

In House Training

Course : Customer Services Technicalities

Organization : Bridge Loans

EMPLOYMENT PROFILE

Name of Employer : Bridge Loans

Position : Senior Consultant

Year : 2010 - 2012

Key Responsibilities : Financial Queries on members’ accounts

Assist with allocation of leads to Consultants

Product knowledge (Workshop Administrator)

Assist accordingly on members contracts

Name of Employer : LGR Attorney’s

Position : Inbound and Collections agent African Bank

Year : May 2014 - May 2015

Key Responsibilities : Develop and maintain a customer database

Making payment arrangements with clients

Carry out all collections activities

Register all calls on client database

Responsible for client satisfaction

Managing quality of product and service delivery

Respond to all queries and concerns telephonically and electronically

Name of Employer : Alliance

Position : Collections Consultant

Year : April 2016 – Nov 2016

Key Responsibilities : Make payment arrangements

Administration duties

Name of Employer : Vehicle Control Systems

Position : Receptionist & Admin Clerk

Year : Jan 2017 – July 2018

Key Responsibilities : Answering calls and make calls for Stock order, making Quotation,

Making Quotations and Invoices for Customers,

Making monthly statement for Customers,

Making payments, Receiving Stock from the Suppliers

Handle Staff Time clock cards

Administration duties

REFERENCES

Contact person : Charmaine Vorster

Company : Head of Department

Contact Number : 012-***-****

Contact Person : Julia Makgatho

Company : LGR Attorney’s

Position : Supervisor

Contact Number : 082*******

Contact Person : Julia Leburu

Company : Alliance

Position : Supervisor

Contact Number : 078*******

Contact Person : Nthabiseng Tshenye

Company : Vehicle Control Systems

Position : Manager

Contact Number : 076*******

Declaration: I, Malebo Thipe with ID number 840********** declare that every information on the curriculum vitae is true and correct.

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