Customer Care Sales Executive
Resume:
Jenyvie Correa
Blk ** Lot ** Magnolia Street Brgy Rizal Makati City 1208
adb78l@r.postjobfree.com
Skype id: jaynyvie
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Skills
Can easily build rapport and deal with various colleagues.
Intermediate knowledge of computer applications and programs.
Can multitask, work with minimal to no supervision needed, learn fast and works hard.
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Experience
BALSAM HILL / E-COMMERCE HOME-BASED CUSTOMER CARE OFFICER
AUGUST 2019 – JANUARY 2020
Assisting customers through email and chat channels with product inquiries, general questions, online challenges, placing order, billing and shipping concerns.
VISTAPRINT - CIMPRESS PHIL., INC./ CUSTOMER CARE OFFICER - MULTIMEDIA/ PRINTING COMPANY
MAY 2017 - AUGUST 2019, 3rd Floor Ten West Campus Building, McKinley West, Taguig City
Assisting customers with product inquiries, product designs or layout, website problems, billing and shipping concerns.
TASKUS INC / TEAMMATE - LOANS CAMPAIGN SPECIALIST
AUGUST 2015 - APRIL 2017, LIZARD BEAR LAIR TWENTY FOUR SEVEN MCKINLEY BUILDING 24TH STREET CORNER 7TH AVENUE TAGUIG 1634
Evaluate, authorize, or recommend approval of small loans initially approved by an Underwriter or decision making engine.
SERCO GLOBAL SERVICES / HILTON HOTEL RESERVATION SPECIALIST
MAY 2013 - JULY 2015, 7TH FLOOR ONE WORLD SQUARE BLDG MCKINLEY HILLS TAGUIG CITY
Provides world-class quality service to customers who stay and play at an Internationally known hotel brands.
TELUS INTERNATIONAL PHILIPPINES / DIRECTORY ASSISTANCE OPERATOR
JUNE 2012 – APRIL 2013, 4TH FLOOR MARKET! MARKET! BGC TAGUIG CITY
Responsible for assisting callers by making calls, placing a collect call, supplying phone numbers, addresses and directions, or advising on the cost of a call.
AEGIS PEOPLE SUPPORT / HOTEL RESERVATION SPECIALIST
APRIL 2011 – MAY 2012, AYALA AVE COR GIL PUYAT MAKATI CITY
Dealing with guests over the telephone, taking and inputting reservations, negotiating rates in hotels and upselling, or offering a more expensive room to the customer.
GLOBAL UNITED TRAINING AND OUTSOURCING/ SALES EXECUTIVE
SEPTEMBER 2010 – MARCH 2011, ORTIGAS EXT. PASIG CITY
Sell retail products, goods and services to customers
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Education
JOSE RIZAL UNIVERSITY / BS NURSING
JUNE 2004 - MARCH 2007, 80 SHAW BOULEVARD, MANDALUYONG, 1552 METRO MANILA
The program prepared me to be outstanding in the nursing profession, to be dedicated and ready to contribute to the healthcare industry. I gained excellent scientific training and the skills necessary for the practice.
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References
BRYAN FRONDA / TASKUS INC. - WORKFORCE SCHEDULER
ROSALYN BELDAD / VISTAPRINT – TEAMMATE
GLAIZA JANE VIDALLON / VIRTUAL ASSISTANT / COLLEAGUE AT HILTO HOTELS RESERVATION
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