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Desktop Support Engineer

Location:
Puducherry, India
Salary:
22000
Posted:
March 10, 2020

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Resume:

RESUME

K. EZHIL KUMAR,

**/*/* ****** **** Street, Email Id: adb770@r.postjobfree.com

Chennai 83. Phone No: +919*********

OBJECTIVE:

Seeking entry level position with a growth – oriented organization “To work in a stimulating environment where I can apply & enhance my knowledge and skill to serve the firm to the best of my efforts”. In the field of,

EDUCATIONAL QUALIFICATION:

DIPLAMO: Electronics (ROBOTICS)

Sree Krishna Polytechnic College

75%

H.S.C (MATHS COMPUTER)

Bishop Arokiya Samy Hr. Sec. School, Marvankudieruppu

63%

S.S.L.C

Bishop Arokiya Samy Hr. Sec. School, Marvankudieruppu

63.8%

TECHNICAL COURSE

Completed Hardware & Networking Course

TECHNICAL KNOWLEDGE

Hardware:

Installation OS (Win XP, Win 7, Win 8,Win 10.)

Troubleshooting & Maintenance of PCs.

Fault finding & troubleshooting SMPS, and Motherboard.

Installation of device drivers & hardware components.

Configuration of printer, Scanner.

Networking:

Network Devices Hub, & Switches.

LAN, Client Domain System

TCP/IP services, IP addressing & sub netting

Troubleshooting the networking related problems

EXPERIENCE

Worked as Desktop Support Engineer at Fussion Enterprises, From Aug 2017 to Feb 2019.

Worked as Desktop Support Engineer at Wipro Client IMPACT Infotech Pvt. Ltd .( BFL –Chennai ), From 1st July 2019 Till Know.

ROLES & RESPONSIBILITIES

- Installations of Operating Systems (win XP, win7, win8,Win 10.)

- Installations & Troubleshoots of PC, Printers & Scanners.

- IT Helpdesk, IT service desk, Desktop Support.

- Customer Support Issue With Solving in Ticketing Tool.

- Remote Desktop Connections.

- Configuration Of Workgroup To Domain.

- Installation and Configuration Of Desktop and Laptop.

- Active Directory.

- Sharing in LAN connectivity, Client Domain support.

- Antivirus support.

- Knowledge in Router, Switch Configurations and Troubleshooting.

- Experience in Installing all Microsoft OS.

- Experience in hardware and software installation, maintenance, troubleshooting.

- Configuration and Backup of MS-Outlook 2007 & 2010.

- Provide end user support in hardware and software applications .

- Knowledge on Configuring IP configuration.

PREVIOUS EXPERIENCE

Worked as Process Associate at Cyber Trendz IT Services, From Feb 2012 to Apr 2017.

PERSONAL PROFILE

Father’s Name : K. Kanaga Raj

Gender : Male

Marital Status : Single

Date of birth : 13.04.1990

Language Known : Tamil and English

Permanent Address : 18/107A/ Pezhamkattuvilai, Elavuvilai Post,

Mathandam, Kanyakumari - 629171.

DECLARATION

I hereby declare that above furnished details are true, complete to the best of my knowledge and belief.

Place: Chennai

Yours Truly,

Date: 11.01.2017 EZHIL KUMAR K



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