Customer Service Sales
Resume:
MARCHAN G. PEREZ
Retaj building, Al Saad,
Doha, Qatar
*******.*****@*****.***
OBJECTIVES
To join an organization where I can best utilize, share and develop my skills and talent, to enhance my knowledge in different areas and fields to become part of the success of your company.
WORKING EXPERIENCE
Company: Landmark group
Concept: Splash
Position: Cashier
Date Hired: July 14 till present
Company: Landmark group
Concept: Landmark group International (LMI)
Brand: (Reiss London)
Position: Senior sales Associate / Cashier
Date Hired: March 6, 2018 to July 13 2019
DUTIES AND RESPONSIBILITIES
Proactively acknowledged, greeted and assisted customers in the store.
Served multiple customers, discovered their need, and made recommendations to generate sales.
Enhanced product knowledge utilizing limited resources.
Merchandised, stocked and replenished at the selling area constantly.
Create appealing and eye-catching visual displays that lead to customers through the entire store.
Ensuring the arrangement of merchandise in space allocated as per plans & floor presentation.
To merchandise products of promos effectively.
Company: Landmark Group
Concept: Landmark International (Koton Brand)
Position: Sales Associate/Cashier
Date hired: March 05, 2017 till March 5, 2018
DUTIES AND RESPONSIBILITIES
MERCHANDISER
Defining, designing and implementing a creative visual merchandising strategy
Creating appealing and eye-catching visual displays that lead the customer through the entire store
Producing window displays, signs, interior displays, floor plans and special promotions displays
STORE INCHARGE
Check inventory records for accuracy
Compile reports on various aspects of changes in production or inventory
Keep records of items shipped, received, or transferred to another location
Find, sort, or move goods between different parts of the business
CASHIER
Receive payment by cash, check, credit cards, vouchers, or automatic debits
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct
and that there is adequate change.
Greet customers entering establishments.
Maintain clean and orderly checkout areas.
Company: Banzeer Group of Industry
Brand: W-Elite/Watsons beauty care
Position: Tactical Coordinator
Date Hired: December 21, 2015 – February 28, 2017
DUTIES AND RESPONSIBILITIES
Drive Sales.
Cross Sell product.
Team-up with co-workers to ensure proper customer service.
To check and ensure proper replenishment of stocks.
Checking others store stocks availability for having more Sales.
Giving proper training to new joined staff.
Company: MSA SM Southmall (Department Store)
Position: Fashion Consultant
Date Hired: January 15, 2015 - July 15, 2015
DUTIES AND RESPONSIBILITIES
Ensure High Customer Satisfaction through Excellent Customer service.
Assist customer needs and Provide assistance information on product features.
Drive Sales.
Team-up with co-workers to ensure proper customer service.
To check and ensure proper replenishment of stocks.
SKILLS
Technical Skills – know how to operate basic computer application
(MS Word, Excel, PowerPoint)
Work effectively as part of the team,
Good in Communication
Ability to Work Under Pressure
Decision Making
Time Management
Self-motivation
Conflict Resolution
Leadership
Adaptability
Teamwork
Creativity
TRAINING ATTENDED
ORPOS – Cashiering
Communication Skills
Landmark Group Training
Fire Fighting Training
Inventory management
NATAL INFORMATION
Birthday: December 13, 1992
Civil Status: Single
Nationality: Filipino
EDUCATIONAL BACKGROUND
SAN FRANCISCO AGUSAN DEL SUR
SCHOOL ADDRESS : Saint Francis Xavier College
MAJOR: Bachelor of Arts and Education
SCHOOL YEAR: (2010-2012)
STA. CRUZ NATIONAL HIGH SCHOOL
SCHOOL ADDRESS : Sta. Cruz Rosario Agusan Del Sur
SCHOOL YEAR : (2005-2009)
I hereby certify that the above information are true and correct to the best of my knowledge
and belief.
Marchan Perez
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