Human Factors Engineer/UX Researcher

Jonathan Van Luven

**** ******* **. ********, **********, 90503

310-***-**** *************@*****.***

Motivated university graduate with an M.S. in Human Factors Psychology and experience as a human-in-the-loop simulation manager and usability/accessibility researcher. Comfortable and effective when working as a project lead or with a team. Eager to apply and enhance my experience in human factors and user experience research.

PROFESSIONAL EXPERIENCE

California State University, Long Beach, CA

Center for Human Factors in Advanced Aeronautics Technologies (CHAAT) May 2019 – November 2019

Simulation Manager

Designed human-in-the-loop simulation using Multi-Aircraft Control System software to determine the impact of unmanned aerial systems on air traffic controller performance and acceptability.

Developed survey questions to measure acceptability ratings.

Analyzed data with SPSS and displayed it in graphs and tables.

Center for Usability in Design and Accessibility (CUDA) August 2018 – May 2019

Accessibility Specialist and Usability Researcher

Taught students how to perform accessibility evaluations of online textbooks in HTML, ePUB, and PDF formats

Helped conduct usability tests, user needs assessments, heuristic evaluations, persona development, design recommendation mockups, and qualitative and quantitative data analysis.

Redesigned lab website and online courses to meet usability and accessibility standards.

Center for Usability in Design and Accessibility (CUDA) Sept 2017 – May 2018

Graduate Research Assistant

Worked with a team to evaluate website usability using heuristic evaluations and usability tests.

Presented recommendations to improve website usability to the lab.

Performed accessibility evaluations of online textbooks in HTML, ePUB, and PDF formats.

NASA Ames Research Center, Mountain View, CA

Human Automation Teaming Lab May 2018 – July 2018

Human Factors Intern

Tested new simulation software to prepare for human-in-the-loop simulation.

Trained participants on how to operate unmanned aircraft systems pilot interface.

Analyzed observational and subjective data and presented results to the lab.

RELEVANT PROJECTS AND ACCOMPLISHMENTS

Master’s Thesis: Does customization improve the reading experience of younger and older adults?

Managed lab of 8 students to complete simulation experiment on effects of UAS in NAS

User Interface redesign of CUDA website

Usability evaluation of FREE webpage

Usability evaluation and redesign of Real Estate website

Designed motorcycle helmet using systems engineering principles

Created finance app prototype in Adobe XD

Designed and ran experiment using Visual Basic to determine effects of social facilitation

EDUCATION

California State University, Long Beach, CA

MS in Human Factors Psychology, December 2019 – J. Robert Newman Scholarship, GPA: 4.0

Loyola Marymount University, Los Angeles, CA

BA in Psychology (cum laude), May 2016 – Dean’s List, GPA: 3.65

SKILLS CODE SOFTWARE

Accessibility Evaluations

Visual Basic

Heuristic Evaluations

Python

Project Management

HTML

Usability Testing

CSS

Technical Reports

Task Analysis

User Interface Design

Web Content Accessibility Guidelines

Adobe XD

SPSS

Camtasia

Morae

Multi Aircraft Control Systems

Microsoft Office

Qualtrics

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