Sales Representative Technical Writer

Peter Dolch 626-***-****

**** **** ******, **** * ******@*****.***

Alhambra, CA 91801

WORK EXPERIENCE

Cornerstone OnDemand, Inc. Santa Monica, CA

Senior Proposal Manager August 2010 – Present

Developed pursuit methodology process and reduced the time to complete RFPs with better quality by identifying operational efficiencies.

Manage Qvidian (RFP database) and update with “best of breed” responses.

Responsible for reporting monthly metrics on win rates, sales representative close rates, time to complete, and other sales operations metrics.

Deloitte and Touche Los Angeles, CA

Proposal Consultant June 2007 – August 2010

Led winning pursuit teams which resulted in more than $167M in revenue, including a recent $11.5M Oracle implementation for a local county public utility.

Developed Pursuit Management roadmap and guidelines to improve practitioners' understanding of strategic capabilities and service offerings.

Earned reputation within the group as the "go-to" person for large, high-value audit, tax, financial advisory and consulting pursuits.

Inter-Con Security Systems, Inc. Pasadena, CA

Proposal Writer September 2006 – June 2007

Functioned as RFP team leader and performed tasks to address outstanding issues to deliver a quality RFP response within deadline.

Attended pre-bid sales conferences when required. Developed and implemented presentations for sales staff.

Symvionics, Inc. Arcadia, CA

Technical Writer June 2005 – May 2006

Wrote, built and grew knowledge of government trends and company product offerings, as well as general business awareness.

Managed RFP pipeline to ensure all proposals in queue are identified and resources are available for completion.

Public Communications Services, Inc. West Los Angeles, CA

Proposal Writer June 2004 – June 2005

Reviewed, outlined and wrote responses to state, county and local government RFPs and RFIs for the corporate sales division. Coordinate with finance, operations, and other departments to gather data needed to complete RFP response.

Collected lessons learned during post-proposal phase from the entire proposal team including the source selection debrief, consolidated and analyzed them, and conducted a briefing for team members and management.

ACT-1 Personnel Services Torrance, CA

Proposal Writer August 2002 – May 2004

Developed, wrote, and edited material for proposals, RFPs, RFIs, reports, manuals, newsletters, press releases, briefs, instruction books, catalogs, and related technical and administrative publications in print or electronic media.

Interviewed sales personnel and other key individuals and read journals, reports, and other material to help develop new product technologies and service methods.

EDUCATION

Qvidian Connect 11 Orlando, FL

Product Training for Sant Suite 9 April 2011

Shared best practices and pursuit messaging tactics

National Seminars Group Long Beach, CA

Effective and Successful Business/Technical Writing August 2002

An Intensive 3-Day Writing Clinic

Pecos River Training and Consulting Malibu, CA

Accelerating Individual and Organizational Change and Growth July 2000

A 2-Day Integrated Approach to culture change, business strategy,

change management, and people development

University of California, Los Angeles Los Angeles, CA

B.A. in Comparative English and World Literature June 1999

Curriculum emphasizing independent study and research in world literature

Grade Point Average: 3.85/4.0 (twelve quarters)

KEY AREAS OF EXPERTISE

APMP certified pursuit strategist and proposal leader with leading organizations, helping won work valued at millions of dollars

Experienced project management of large, complex business opportunity pursuits, leading teams in a demanding, deadline-driven environment, with grace under pressure

Handles intense business development efforts with professional panache; exceptional at managing, multi-faceted marketing and business development work where accurate, differentiated, high quality collateral matters

Energetic and incisive; produces award-winning documents through proven methodologies, best practices, tested processes and guidelines

“The guidance received from Peter throughout the whole RFP process was very efficient, disciplined and well structured. Agreed deadlines were always adhered to and flexibility was demonstrated when we had to postpone some of our deadlines. We required a significant amount of customization and he worked with us every step of the way to ensure top quality results. He responded quickly so we could meet the client's expectations. The whole process was very smooth and I would not want to write a proposal of any size or type without support from him or his group.”

– Robert Hill, Lead Automotive Partner, Deloitte

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